Great Lakes Window Cleaning is a Locally Owned and Operated, Independent business since 1980 The difference is our people, if you take a look at our company photo, you will notice we have experienced & responsible adults working with us. We don't hire high-school kids or seasonal/temporary help to come clean your windows; most of our window cleaning technicians have been with us over 10 years and are clean cut, drug and smoke free, experienced professionals. All of us have hoses within the areas we service; our kids go to school here, we dine, shop, eat and play here!. Of course we're fully insured and bonded. We've been trusted to service many of your neighbor's homes for decades! We're Fully Insured & Bonded for your protection, since 1979. Chances are we've serviced your neighbor's windows for decades! WE are your local window cleaning service
Business highlights
45 years of trusted experience
Emergency Services Offered
Services we offer
Residential and Commercial window cleaning. Window Cleaning Programs & Schedules for homes and businesses. Commercial Pressure Washing High-Rise Window Cleaning, Gutter Cleaning, Eavestrough Clean-Out
Clarence does a great job! This company is always consistently excellent. Highly recommend them.
Description of Work: Window cleaning!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARCIA E.
09/2016
3.0
window cleaning
+ -1 more
First they forgot an appointment on a Wednesday. Said they come back on Thursday showed up an hour early. And then didn't have time to finish the job
Description of Work: I've used them for many years. Have been pleased in the past. This fall they have had two major scheduling problems. There is obviously a scheduling problem at the front office. I will be looking for a different window washer.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$79
Response from Great Lakes Window Cleaning
We are working diligently to resolve the scheduling issues you mentioned; we have created a new position for our company; a company wide: "Schedule Master" and added an another position to deal with our residential scheduling specifically. We hope to reduce, if not eliminate, such issues going forward as we face an incredibility increasing demand for our services. We are genuinely sorry for the inconvenience this client experienced, and thank her for bringing this to our attention; We are happy to report that we did go back out and finish all of her interior windows as she requested (they were an add-on to her program exterior windows). We also refunded the charge for her exterior cleaning for any inconvenience. She has been a program customer since 2014 we hope to retain her as a valued client.
Rex S.
03/2016
5.0
window cleaning
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$250
Judy H.
12/2015
5.0
window cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth H.
09/2015
5.0
window cleaning
+ -1 more
unknown
Description of Work: Washed windows inside & out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan R.
08/2015
5.0
window cleaning
+ -1 more
A crew of 2 showed up on time. Completed the job in 2.25 hours They put everything back that they removed from the window sills and curtain rods. Very friendly. I'm very happy.
Description of Work: Washed windows inside and out on 3 levels of my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Bill V.
01/2015
5.0
window cleaning
+ -1 more
unknown
Description of Work: I have used Great Lakes Windows several times and will use them again this spring/summer. From the initial phone call to the actual service, everything is done professionally and well. I highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Barb T.
12/2014
5.0
window cleaning
+ -1 more
unknown
Description of Work: All windows and screens were cleaned inside and out. The providers were professional, friendly and very efficient. I will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
William B.
10/2014
5.0
window cleaning
+ -1 more
Superior workmanship.
Description of Work: Washed our windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Linda J.
04/2014
5.0
window cleaning
+ -1 more
The office staff was very accommodating to my schedule and desire to be present when the windows were cleaned. Brett discussed the job and the peculiarities of our windows over the phone with me prior to the work being done. I appreciated his guidance on suggesting the extent of dis-assembly that would be optimal for our situation. I like that the office calls ahead to confirm the appointment time.
Description of Work: cleaned the windows on the second storey of my home. They had cleaned the windows on the lower level a few weeks earlier and done a great job in both instances.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Linda A.
03/2014
5.0
window cleaning
+ -1 more
I have them on contract so they come three times through the year. They did a great job! They washed the interior and exterior. I have a lot of windows, some big windows, and tall windows.
Description of Work: They washed my windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Richard R.
08/2013
5.0
window cleaning
+ -1 more
They just perform the service well. They come on a as needed basis.
Description of Work: I use Great Lakes Window Cleaning for window washing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Ian C.
08/2013
5.0
window cleaning
+ -1 more
It goes well every year. They show up, they do the cleaning, and then they clean up any mess. It's very turn key.
Description of Work: Every year I have Great Lakes Window Cleaning clean out my gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Nancy S.
06/2013
3.0
window cleaning
+ -1 more
Did not hire this company because the earliest they could come to clean residential windows was a month from now. I couldn't wait that long and called a different company, they're coming next week, same services and less money.
Description of Work: Nothing. I scheduled an appointment for a month out but cancelled it when I found another service who could come next week
Rating Category
Rating out of 5
value
3.0
$245
Response from Great Lakes Window Cleaning
Thank you for your interest in Great Lakes. I’m sorry we were not able to fit you in. You are correct that we are by far the most popular window cleaning company in the area; so occasionally, in the busiest months of the year (which are often May and June) there can be a 3-4 week waiting list. You can rest assured we will never hire temporary workers to fill in for these busy times. Our customers deserve only the finest Technicians who stay with us ALL YEAR, year after year and know what our customers expect and appreciate. If you are not able to book early; we have a program that takes the phone calls and the planning ahead out it. For everyone who loves to keep window sparkling all year but doesn’t want to have to remember to book ahead we recommend our convenient, carefree once a season exterior program. We do the planning for you. No phone calls, no hassles. Auto-Scheduling to assure that you will always have sparkling clean windows without ever having to remember to make an appointment. And there can be significant cost savings as well. Please call and ask for our exclusive program for you. We hope you will call us again, we would be happy to be of service and show you why we are chosen to service more windows than all of our competitors combined.
Donald W.
12/2012
5.0
window cleaning
+ -1 more
Flawless. Windows gleamed Absolutely no reservations or complaints
Description of Work: I have a distinct impression of having written an earlier review. Service date 8/29/11 1. The person cleaned all screens and washed all windows in two hours 2. I will ask them to come back in spring 2013
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Cleo C.
08/2012
5.0
window cleaning
+ -1 more
They were very professional and they were pretty quick. They really did a fantastic job.
Description of Work: I used Great Lakes Window Cleaning to do some window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Faye W.
06/2012
5.0
window cleaning
+ -1 more
It went very well. They arrived at 11:15 AM and was finished by 12:15 PM. I was very pleased with their professionalism, their work and friendliness. They washed 13 windows inside and out., and did not disturb any other items.
Description of Work: 13 WINDOWS WASHED IN AND OUT
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Michele K.
06/2012
3.0
window cleaning
+ -1 more
I scheduled to have windows cleaned and was given no time frame to when they would be arriving. So I waited around all morning since this was the first time I had used them, and they never showed, never called to give me an eta, so I had to leave and called the company to inquire their arrival. Long story short they cleaned while I wasn't there and from what I could see, did not do most of my 2nd and and 3rd floor windows! After coaching them over the phone they did get paint splatters off my two deck windows, other then that I am not sure what I paid for? I hung out most of these missed windows and cleaned them myself which I was trying to avoid by hiring them! The owner seemed nice enough and did offer to send someone to clean a window that was missed because I had left screens in, but my second call to them(admittly several weeks later while putting screens into windows that were obviously never cleaned) was never followed up on. I guess my main mistake was Assuming they would clean all the windows and Assuming I would not have to check their work. Not a good experience for me, and obviously rare for this company, not a complainer, but just ask that the job be done right and complete the first time!
Description of Work: Clean exterior windows and remove paint splatters from two deck windows
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
1.0
$175
Bari Wood K.
06/2012
5.0
gutter cleaning, window cleaning
+ 0 more
I will use them again. They are very reasonable, prompt, very good, and the price is very fair.
Description of Work: I use Great Lakes Window Cleaning for window and gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Richard B.
05/2012
5.0
gutter cleaning, window cleaning
+ 0 more
They do really good work and are prompt. The best part was that I didn't even know they were here. Everything was done and clean.
Description of Work: They cleaned my windows and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Joanne G.
03/2012
5.0
window cleaning
+ -1 more
I have used Great Lakes Windows for about fifteen years, usually twice a year. They are efficient and reliable. I have never had a problem. I call for an appointment, usually getting voicemail. I get a quick call back. They always show up when scheduled and quickly get the job done. Highly recommneded.
Description of Work: They cleaned my windows on the outside.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sylvia R.
01/2012
5.0
gutter cleaning, window cleaning
+ 0 more
They were very professional on the phone and explained that they couldn't promise a day for the service because weather conditions had to be right (no rain, snow, etc.). On an unseasonably mild, dry day, they showed up to do the job. Their appearance and attitude was professional. They completed the job surprisingly quickly. I was very pleased with this company.
Description of Work: They cleaned my gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
Response from Great Lakes Window Cleaning
Once gutters start freezing up in fall it is difficult for us to promise a specific day; (usually around November 15th) because the gutters and downspouts often take a day to thaw out enough to get them clear. So once it's that cold we add names to our lists to service the next business day it's warm enough. For window cleaning service we can usually promise a specific day and a window of time we will be there. Although there are some significant discounts available if we are servicing the exterior surfaces only, there are no screens in the way, and the client would prefer the reduced pricing as opposed to a specific time/day. In addition Great Lakes Window Cleaning, Inc. has several window cleaning programs available in which we clean the exterior, high-visibility windows several times a year and then schedule appointments in early spring for the interior and exterior surfaces. These programs keep one’s windows looking fresh all year without the client having to remember to call. There are significant discounts available in these programs; part of the reduced cost comes from some flexibility in scheduling allowing us to schedule the work when we are already in the neighborhood or have a light day. Typically with these programs the client does not have to be there when we service the exterior surfaces of the high visibility windows.
Richard B.
10/2011
5.0
window cleaning
+ -1 more
They are good. Their price and quality of service is good. I would use them again in the future if need be.
Description of Work: Great Lakes Window Cleaning cleaned all my windows probably 3 months ago. They did the windows and gutters last fall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Roberta G.
03/2011
5.0
window cleaning
+ -1 more
They arrived on time, got right to work, were efficient, the windows and screens were perfect!
Description of Work: They cleaned the interior and exterior windows and screens. They're terrific!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Carl D.
05/2008
5.0
window cleaning
+ -1 more
They were quick and did a good job. Nice people to work with. Very clean cut workers and they acted quite professional. They were more expensive than other window washers I've used in the past but they were able to get the work done quite quickly and they did not tramp all my plants down.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Gutter Cleaning,
Pressure Washing
FAQ
Great Lakes Window Cleaning is currently rated 4.8 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Great Lakes Window Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Great Lakes Window Cleaning offers free project estimates.
Yes, Great Lakes Window Cleaning offers eco-friendly accreditations.
No, Great Lakes Window Cleaning does not offer a senior discount.
Yes, Great Lakes Window Cleaning offers emergency services.
Yes, Great Lakes Window Cleaning offers warranties.
Great Lakes Window Cleaning offers the following services: Residential and Commercial window cleaning. Window Cleaning Programs & Schedules for homes and businesses. Commercial Pressure Washing High-Rise Window Cleaning, Gutter Cleaning, Eavestrough Clean-Out