We have over three decades of auto body repair & automotive painting experience in. We have one of the most up-to-date auto body repair shops in Lansing, packed with state-of-the-art collision repair technology. Our team is committed to taking care of your automotive repair needs through quality workmanship, superior service, and dedication to detail in everything we do. Driven Collision is ready to repair your vehicle at our state of the art repair facility conveniently located right off of 496 in Lansing, Michigan. Most importantly, we back our work with a Written Lifetime Warranty. At Driven Collision we are committed to repairing you vehicle back to its pre-accident condition using the latest technology and techniques. Our goal is to get you back on the road quickly and safely. We are committed to providing a safe and rewarding work environment for our employees. We are also committed to supporting & improving our community.
Business highlights
15 years of trusted experience
Services we offer
Properly repairing today’s vehicles requires expert knowledge and specialized equipment. From minor dings to major collision repair, our skilled technicians have the experience, knowledge and the best equipment to expertly restore your vehicle back to pre-accident condition. All repairs are backed by our LIFE TIME WARRANTY! We have a dynamic and diverse group of collision repair technicians and staff. Our people are highly trained and are dedicated to the commitment of quality, workmanship,
The handle replacements looked and functioned fine, keys and locks worked, but the hole repair was very poorly done. It literally looked like a job done by home repair kit rather than a professional . We asked Tripp's to redo the hole repair; the second fix was not much better than the first. It remained clearly visible and still had the appearance of a home repair. Upon our dissatisfaction with the final result, their response was something on the order of...we mentioned the hole was a difficult repair... and that their mantra is they guarantee their work for the life of the vehicle, but they could do no more. A lifetime guarantee does not matter if the repair doesn't look good cosmetically. We were not informed during the quote process that the hole repair would turn out to be clearly visible and have the look of a cheap patch. We would have sought a second opinion had that been the case. Even though the personalities were all pleasant at Tripp's, we would not recommend this business to anyone other than those seeking simple, straight forward auto body repairs.
Description of Work: Our vehicle was broken into, driver and passenger handles were busted and a hole punched through the driver door beneath the handle. We contracted Tripp's Autoshop Collision Center to repair the handles and the hole. They gave the option of replacing the handles and the driver door or just replacing the handles and patching the hole. We chose the latter as it was less expensive (we were paying out-of-pocket due to limited insurance coverage on a 2003 vehicle).
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$803
Response from Driven Collision Center
Hello, this review is for the previous business that was located at our address, Tripps Auto Shop. This business no longer exists in Lansing. The current business is Driven Collision and was opened April 1st 2016 (One year after your repairs were completed at Tripps) and is not owned or operated by Tripps. Can you please remove your comment & add it to the proper page. Thank you
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Body Work,
Auto Glass,
Car Washes,
Auto Inspections,
Auto Radiators,
Welding,
Heating and Air Conditioning,
Auto Service,
Auto Painting,
Auto Detailing
FAQ
Driven Collision Center is currently rated 2 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Driven Collision Center accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Driven Collision Center offers free project estimates.
Yes, Driven Collision Center offers eco-friendly accreditations.
No, Driven Collision Center does not offer a senior discount.
No, Driven Collision Center does not offer emergency services.
Yes, Driven Collision Center offers warranties.
Driven Collision Center offers the following services: Properly repairing today’s vehicles requires expert knowledge and specialized equipment. From minor dings to major collision repair, our skilled technicians have the experience, knowledge and the best equipment to expertly restore your vehicle back to pre-accident condition. All repairs are backed by our LIFE TIME WARRANTY! We have a dynamic and diverse group of collision repair technicians and staff. Our people are highly trained and are dedicated to the commitment of quality, workmanship,