Heating and Air Conditioning, Water Heaters, Air Duct Cleaning
About us
For over 40 years Doty Mechanical has been providing quality heating and cooling installation, maintenance and repair service to the Lansing area. As Lansing's only locally owned and operated Carrier Factory Authorized Dealer, Doty Mechanical is committed to Lansing and the people that live here. We are dedicated to offering the exceptional service our customers deserve. That is why our technicians are NATE Certified (which goes way beyond being factory trained). We can repair your furnace or air conditioner regardless of brand, or if you are ready to purchase a new one, we will happily provide you with a FREE ESTIMATE! Our customers are a huge part of our past and, more importantly, our future success. If you are new to Doty Mechanical again we say welcome, if you are a current customer we thank you for your continued patronage.
Business highlights
41 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Repair & replacement- furnaces, air conditioners, heat pumps, humidifiers, air cleaners & geo-thermal systems.
The service technician texted me to tell me he was on his way and arrived on time. He was very kind and courteous explaining what he would be doing and how long it should take. He put booty slippers on when entering my home. When he was finished he summarized his work. I appreciated all the respectfulness and kindness plus the professionalism in their work.
Description of Work: Furnace and Air Conditioner Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Tom H.
10/2023
5.0
water heater repair
+ -1 more
Doty Mechanical was professional and friendly as the water heater was installed the in the basement. We were notified in plenty of time before they arrived. The installation looks great and works perfectly. They cleaned up afterward and gave me a little run down on lighting the pilot and some general maintenance. I recommend them to anyone.
Description of Work: Installed Hot Water Heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Lawrence G.
06/2022
5.0
heating & air conditioning/hvac
+ -1 more
Very professional, from start to finish. No sales pressure either. Price was competitive.
Description of Work: Replace central air conditioner.
Rating Category
Rating out of 5
Yes, I recommend this pro
Thomas H.
06/2020
1.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
Never contacted us once first look was done. Unprofessional!
Description of Work: HVAC and duct work
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Response from Doty Mechanical Inc
We understand our proposal emailed 2 days after our sales appointment may have landed in your Junk folder. We apologize for any miscommunications / misunderstandings.
Kevin L.
06/2020
5.0
heating & air conditioning/hvac
+ -1 more
They got the mini-split air conditioner installed how I wanted it. They were on time and less expensive than the other quotes I had gotten. Thanks for everything.
Description of Work: Installation of Ductless AC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Thomas B.
06/2020
1.0
heating & air conditioning/hvac
+ -1 more
Central Air Conditioner quote/repair
Description of Work: Sounds like you’re a good company...I give you and Angies List an “F” though because your Angies List info said you serviced the 49285 area which is only 40 mins. away...you have wasted my time by providing this false information...might want to het that updated...must nice to be able to turn away work.
Rating Category
Rating out of 5
Response from Doty Mechanical Inc
We value every opportunity to solve our customers problems. To do that, we need to operate a service zone that enables us to be effective. We are actively working to resolve our advertising campaign and appreciate you making us aware of the oversight.
dennis A.
01/2020
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
After long consideration to complete the project myself, I had a final estimate completed by Doty. Pete arrived and provided the quote. A couple of weeks later we decided to have Doty Mechanical complete the job. Best decision ever on our part. Work was completed in a professional and timely manner. No problems and job was completed efficiently. They did fantastic work and we are completely satisfied. Darren and Nick did a fantastic job and saved me time, energy and frustration. Competitively priced and quality work. Gas line and vent were reworked to code and we couldn’t be happier with the results. Thanks to Doty Mechanical for a great experience.
Description of Work: Water heater replacements
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Kathleen H.
09/2019
5.0
heating & air conditioning/hvac
+ -1 more
Made a call at 8am. Service technician arrived on time at noon and problem was solved AND fixed within a half hour. Technician was polite, kind, neat and clean but also got down to business quickly. Best part was... he had the part on his truck so there was no back and forth!
Description of Work: Air conditioner stoped working and we were clueless what happened.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Alex L.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Took about an hour, everything seems to be working great now!
Description of Work: A/C Repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Alexander A.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
In a pinch last night and in cold weather, my newer furnace was suddenly not functional so I was forced to reach out to Doty after hours. Clayton answered my call and patiently walked me through multiple steps to correct the issue. With newborn babies in the home, the loss of heat required urgent attention and Clayton exceeded my expectations. Although this newer equipment in a newer home was installed by another local HVAC company, I knew Doty from previous experience living in the area and was confident superior service would be provided. I will certainly reach out to Doty first for future issues. Thank you again, Clayton!
Description of Work: Electrical malfunction on furnace.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Frederic E.
11/2017
5.0
heating & air conditioning/hvac
+ -1 more
We were happy with the price, it was fair. Every aspect of the work they did was perfect. The equipment they installed was excellent. We really were happy with them. We looked at a lot of furnace provider and we were happy how they did the service for us. Its a local company, not part of a chain.
Description of Work: They installed an air conditioner and furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tania G.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Went great. I had a total of 5 quotes and Doty had the best one and offered the Carrier A/C I wanted. Punctual, professional and kept everything clean. It took me a while to do the job from the time of the quote due to other expenses but he kept it at the same price. If I need anything else in the future I’ll definitely contact them.
Description of Work: New A/C installation since mine was stolen while buying house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Karen C.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
When the bigger more established companies were unable to meet our needs, these guys were right there ready to go. Did a good job.
Description of Work: We had the AC unit serviced. They repaired a AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Duncan M.
09/2017
5.0
water heater repair
+ -1 more
Heath came out to give me the preliminary estimate and offered a lot of great info besides. I decided to proceed and a crew showed up on time and were respectful and offered to answer any and all questions. My install was quite straight forward so they finished mid-day and cleaned up nicely and were on their way. I got what I believed was the best heater unit on the market (Bradford-White) installed for a very competitive price. Noticed immediate improvement to my hot water system. Would not hesitate to work with Doty Mechanical on other projects. My thanks to the entire team.
Description of Work: New hot water heater installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Sean F.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
The technician was friendly and fast.
Description of Work: Replaced connector box on A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shari G.
08/2017
4.0
heating & air conditioning/hvac
+ -1 more
All fine. Very much over charged on the replaced part.
Description of Work: Air Condition
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$225
Vicki S.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Ive been dealing with them for a long time. They were very good.
Description of Work: Spring tune up on air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Vicki S.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
They just do great work. I have been with them for a while and dont plan on changing.
Description of Work: Furnace installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
George A.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Very well. Did a diagnosis on the electrical and checked freon levels. Found a dead frog inside the control panel and removed it. also checked the capacitor for continuity and function. When he was finished the AC was working again. :-)
Description of Work: Troubleshoot and repair central air conditioner that stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Francis S.
03/2017
1.0
heating & air conditioning/hvac
+ -1 more
Useless. It is best not to contact this company if you don't want to deal with useless customer service.
Description of Work: These guys are pretty useless. I don't know why I ever bother calling them. I call them then they say. The earliest we will see you is 2 weeks. Always. They also gave me a really hard time on the phone. I don't know what all the hype is about. Carrier furnaces seem below standard in terms of quality. I have four houses which all got new furnaces. Two of them are Carriers and two of them are "cheapo" Goodmans. The two with the Goodmans have not had any problems and I have already exchanged one heat exchanger in one Carrier after four years and a circuit panel in the other after one. Fortunately that fell within warranty.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Doty Mechanical Inc
Thank you for taking the time to fill out a review on line. However, we at Doty Mechanical are puzzled with your comments. Your call was regarding a water heater problem, and you wanted a "ballpark" price to replace the water heater. As a general rule, we do not give estimates over the telephone. We would not be aware of all the factors for the specific installation, and do not want to give inaccurate information. Due to extenuating circumstances, we were unable to schedule a sales appointment in the timeframe you requested. Please accept our apology for any inconvenience on your part. What is confusing is the comments in the review regarding your Carrier and Goodman furnaces. The problems you have experienced with those furnaces have nothing to do with Doty Mechanical. Doty Mechanical did not install the Carrier or Goodman equipment in your properties, nor has Doty Mechanical been requested to perform any maintenance or repair service on these furnaces. It would be pure speculation on the part of Doty Mechanical as to what might be causing the recurring problems you have been experiencing.
Tony W.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
Great! the guys were friendly knowledgeable. They laid tarp down to keep the floor clean. The were also worked fast and quiet.
Description of Work: I had a new furnace and air conditioning system installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Pat T.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
They came when they said they were going to come. The work was done well and professional. The worker was fine.
Description of Work: They repaired the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Karen A.
10/2016
4.0
heating & air conditioning/hvac
+ -1 more
They were professional and friendly, I just think I bought the wrong product from them. They say it was the correct furnace, I think it was to big. They attempted to fix the old furnace. They helped me as much as they could.
Description of Work: Put in a new furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$3,000
Daniel C.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
Great. Gave me lots of options, explained what he was doing. Did not over-charge. Nice guy.
Description of Work: Air conditioner diagnostic, repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary B.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
My furnace and ac are over 30 years old. I will replace them but it is expensive; about $6000. The quality of ac today is so poor compared to 25 years ago. I would use them again.
Description of Work: I used them to check-up my heating & ac.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning
FAQ
Doty Mechanical Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Doty Mechanical Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa