Doty Mechanical Inc

Heating and Air Conditioning, Water Heaters, Air Duct Cleaning

About us

For over 40 years the Doty Mechanical has been providing quality heating and cooling installation, maintenance and repair service to the Lansing area. As Lansing's only locally owned and operated Carrier Factory Authorized Dealer, Doty Mechanical is committed to Lansing and the people that live here. We are dedicated to offering the exceptional service our customers deserve. That is why our technicians are NATE Certified (which goes way beyond being factory trained). We can repair your furnace or air conditioner regardless of brand, or if you are ready to purchase a new one, we will happily provide you with a FREE ESTIMATE! Our customers are a huge part of our past and, more importantly, our future success. If you are new to Doty Mechanical again we say welcome, if you are a current customer we thank you for your continued patronage.

Business highlights

41 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Repair & replacement- furnaces, air conditioners, heat pumps, humidifiers, air cleaners & geo-thermal systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.974 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
1%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 51-74 of 74 reviews

Tom P.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Great very professional
Description of Work: Routine check and service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joseph F.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
very good-job done
Description of Work: furnace &air routine mat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith E.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
the problem was fixed
Description of Work: furnace stopped working

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Arlene F.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ................................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy T.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Professional, skilled, fair priced. I'm confident in the service we received.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen F.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The tech was actually a bit early and called ahead to see if he come. He was very good about explaining what he was doing and answered all my questions. When he located a part that was starting to fail he again explained what was wrong and the benefit of replacement during the check up.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jared W.
06/2016
2.0
heating & air conditioning/hvac
  + -1 more
Not friendly.
Description of Work: Purchased the online tune up for $94. When I ordered, I was asked when I would like Doty Mechanical to come. The scheduler app showed he following day and the day after as available. After I purchased, I received a call from a lady in the main office who indicated they are several weeks out from being able to perform the tune up. When I suggested that they look into this issue (that it appears they have more availability than they actually do), she became very confrontational and defensive. I would not use this company based on my interaction with this individual. I have requested a refund of the tune up.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$94

Kathleen M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Doty Mechanical Inc
Thank you for taking the time to review the service Doty Mechanical provided at your home. We look forward to servicing the HVAC in your home for many years to come.

Robert L.
10/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Investigated noise from furnace, replaced the draft fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

DW R.
07/2015
2.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Did site survey for AC system and have never got back with pricing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
1.0


Response from Doty Mechanical Inc
I have reviewed our sales appointment calendar back to May 1, 2015, and do not find an appointment scheduled under this customer name or address. If you would please call our office at 517-327-7777, we would appreciate speaking with you directly to receive more information. Follow up with our customers, especially at the first sales opportunity, is essential to building a long term relationship.

Frederick K.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Doty preformed a tuneup of my furnace and made other necessary operations to make it ready for winter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

Judith E.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace check up. It went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Doty Mechanical Inc
Thank you for taking the time to post a review for Doty Mechanical. I see that you are new to our company and we look forward to servicing your HVAC needs for many years to come.

Karyll S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My 2-year old high-efficiency furnace stopped working on one of the coldest days and evenings of the horrible 2013-14 Michigan winter! Temperatures were forecast to drop to -13 degrees that night, and with my inside temperature already down to 55 degrees, I feared frozen pipes if I didn't get it fixed quickly. A friend recommended Doty Mechanical, and even though it was after business hours, I called, they came within 30 minutes, found and fixed the problem. The technician knew the type of furnace I had and told me that if my furnace was experiencing one of two typical issues with that brand, he would be able to fix it and not have to order parts. Luckily, it was one of the simpler issues (condensation on contacts) and the furnace was humming along again within an hour. I am writing this review 6 months later and cannot remember the technician's name, but he was very professional, had excellent communication and interpersonal skills, provided full information about the problem and prognosis, and left me with good tips so the condensation issue does not resurface. For an after-hours repair call, $125 was a very good price as well. I highly recommend Doty Mechanical.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Doty Mechanical Inc
Thank you for taking the time to write a review 6 months after the fact. Last winter was particularly brutal for both our customers and our service technicians. I am happy we were able to respond so quickly and the problem was not major.

Barbara G.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Have contract for annual furnace (fall) and air conditioner (summer) check up. Have used this company for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Doty Mechanical Inc
Thank you for taking the time to post your review, Barb. You have been our customer for a long time and we appreciate your loyalty.

Glen A.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They replaced the blower module in my high efficiency furnace, which had failed. I paid a discounted price of $571; it was discounted because I signed up for a year of service on my furnace and A/C. I had bought a high efficiency central A/C from this company in August 2004 at a cost of $2935. I believe these people are competent, honest, and fair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$571

Michael K.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
We have a regular maintenance agreement with them where they do a furnace and air conditioning check. It's a three-year contract. They are reasonably priced, or else we wouldn't use them. We use central air-conditioning. We had checked with several companies in the area, and we chose them in terms of the information they provided us. We were very pleased with them when they came out and did the service. They did not install our furnace, but they do the maintenance on it. They are responsible.
Description of Work: We use Doty Mechanical Inc. for regular heating and air conditioning maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Doty Mechanical Inc
Thank you so much for your kind words, Member. We appreciate the opportunity to service your HVAC needs, even though we did not install your furnace.

Norma B.
01/2012
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Their pricing was a little high to repair the water heater. I know them personally. Our children grew up together so we are friends. They try to do a good job. I haven’t used anyone else so I don’t know if everyone else charges the same.
Description of Work: I used Doty Mechanical to fix a hot water heater because the overflow was leaking. They also do my maintenance on my heating and air. They also installed the water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Doty Mechanical Inc
Thank you taking the time to post this report on Angie's List. Having reviewed HVAC pricing in the Lansing market, I know our prices are competitive for comparably sized companies. Good, dependable, experienced technicians are the lifeblood of our company. I will review your work order and contact you to discuss.

ted B.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
I spent $3400 on that work. I liked their straightforwardness with regard to what my needs were. They did not try to sell me anything that I did not ask them to estimate, like the heat pump. I did not have enough warm air returns and they pointed that out and put that in the estimate. It is holding up very well.
Description of Work: I used Doty Mechanical Inc. 6 weeks ago to install an energy efficient furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Response from Doty Mechanical Inc
Thank you for your kind words. At Doty Mechanical we strive to meet the needs of our customers without selling them what they do not need or want. At the same time, we want to educate the customer as to options available that they may not be aware of. Sometimes that is a fine line, but it appears we met the criteria in your eyes. We love to receive positive feedback from our happy customers. Thank you.

Allan S.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
I was pleased I was very happy. They did a great job.
Description of Work: They did some a/c work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Doty Mechanical Inc
Thank you so much for taking the time to grade our service. It is loyal customers like you that have enabled Doty Mechanical to grow. We appreciate you!

Ilona S.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
He was originally known by a different name. He was not happy with the service that company was offering so he separated himself and became Doty Mechanical. All his service guys are good and I recommend him to all my clients. I know they would do the job right. They are not the cheapest. They are the factory authorized Carrier dealers. You can get more inexpensive work in town but this is the number one guy. They carry excellent products. They are very prompt. If anything would go wrong they are here right away. They are very good about annual servicing they call you on time and remind you before you forget about it. They are clean and tidy. He is not over priced on anything. They are little more expensive on Carrier products and those are not the cheapest things around. But that is for purchases not for maintenance. When they schedule their service man on emergency they call you within 20 minutes before coming and you know exactly what is happening and I can take care of my dog. I will continue to use this provider in the future.
Description of Work: I have a service agreement with Doty Mechanical Inc and they were here to do their seasonal cleaning and checks on the furnace and air conditioning units. I have been using him for 18 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Doty Mechanical Inc
Thank you so much for taking the time to grade our service. It is loyal customers like you who have enabled Doty Mechanical to grow in a down economy. We appreciate your business.

Gary B.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are very professional and knowledgable. They do a great job for us and I would definitely recommend them to anyone else in the area.
Description of Work: They did an annual cleaning of our air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stanley F.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
Doty did an absolute fantastic job. They were on time and took great care to keep the house clean while working. I am mechanically inclined and can tell quality work. Doty did the best furnace installation I have ever seen. They took great care to put extra supports on existing ducts to minimize vibration and they installed large vibration pads under the new furnace. All wires to the new furnace and air conditioner were run neatly and properly supported. The new furnace and air conditioner are so quiet that often we can't hear it running.
Description of Work: Doty installed a new Carrier furnace and central air conditioner. The new equipment is absolutely fantastic. We wish we had replaced the old equipment sooner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Response from Doty Mechanical Inc
Thank you for your kind words, Member. At Doty Mechanical we strive for 100% customer satisfaction. Your feedback appreciated.

Fred J.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are pretty good. They gave me the best quote and great service. They are quick, professional and dependable. I am frugal and they had the best price by far. The furnace was approximately $4000 and the AC was around $3000. They installed a high performance furnace and about 8 months prior installed the AC unit. There was nothing that they did that I thought they should have done better.
Description of Work: Doty Mechanical put in a new furnace and AC in the last couple of years for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000
    • 1
    • 2
    • 3(current)

Contact information

615 S Waverly Rd, Lansing, MI 48917

http://www.DotyMechanical.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
7105550
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning

FAQ

Doty Mechanical Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Doty Mechanical Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Doty Mechanical Inc offers free project estimates.
No, Doty Mechanical Inc does not offer eco-friendly accreditations.
No, Doty Mechanical Inc does not offer a senior discount.
Yes, Doty Mechanical Inc offers emergency services.
Yes, Doty Mechanical Inc offers warranties.
Doty Mechanical Inc offers the following services: Repair & replacement- furnaces, air conditioners, heat pumps, humidifiers, air cleaners & geo-thermal systems.

Contact information

615 S Waverly Rd, Lansing, MI 48917

http://www.DotyMechanical.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM