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Computer Troubleshooters

Computer Repair, Internet Service, Computer Training

About us

Computer Troubleshooters of Lansing accepts cash, check and most major credit cards.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Hardware setup, support, troubleshooting and repair, hardware upgrades, data backup and recovery, independent advice and consulting, internet & email setup and assistance, virus protection and internet security, networking, regular cleaning and maintenance, software installation and support, training & website development.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.5
punctuality
4.5
Showing 1-2 of 2 reviews

John P.
01/2011
3.0
computer repair
  + -1 more
Upon getting it home my first disappointment was to see the case vents were plugged with dust. Though we did not specifically talk about cleaning I felt the PC should have been cleaned. I opened the case and cleaned it myself. After all heat is the enemy. The view still seemed to me to be elongated especially noticeable with pictures. The computer did run just fine. It was back to its old self and performed required tasks with speed and efficiency. I do want to note that I did not contact Mark about these items as I should have to give him the chance to recheck the PC / Monitor. But it was running well other than the possible screen distortion and I left it at that. On the report I noted that I would use this individual again, as he basically completed the job, however I would probably seek an alternative service provider.
Description of Work: After buying a new monitor for our HP desktop I wasn't getting full use of the monitors screen area. The PC had also become quite slow. I thought it was time to have a 'tune-up'. So I called Mark who had done work for me previously. Services to be performed: 1) set up new monitor, scale view and eliminate distortion. 2) Cleanup Hard Drive; remove unused programs, trial software, temp files and anything else unnecessary. 3) Clean the Registry. 4) Minimize number of startup programs 5) exchange RAM.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Kelly L.
07/2010
5.0
computer repair
  + -1 more
Mark showed up exactly when he said he would. He diagnosed and took care of the problem quickly. He also explained what the problem was and what needed to be done. Mark is professional, hoest, and knowledgeable. I would recommend him to anyone needed computer related services for their home or office.
Description of Work: I had a problem with the hard drive on the computer I use for my business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

    Contact information

    5859 W Saginaw # 218, Lansing, MI 48917

    www.ctslansing.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Internet Service,
    Computer Training

    FAQ

    Computer Troubleshooters is currently rated 4 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Computer Troubleshooters accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Computer Troubleshooters offers free project estimates.
    No, Computer Troubleshooters does not offer eco-friendly accreditations.
    No, Computer Troubleshooters does not offer a senior discount.
    Yes, Computer Troubleshooters offers emergency services.
    Yes, Computer Troubleshooters offers warranties.
    Computer Troubleshooters offers the following services: Hardware setup, support, troubleshooting and repair, hardware upgrades, data backup and recovery, independent advice and consulting, internet & email setup and assistance, virus protection and internet security, networking, regular cleaning and maintenance, software installation and support, training & website development.

    Contact information

    5859 W Saginaw # 218, Lansing, MI 48917

    www.ctslansing.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM