This was one of the best experiences that I have had with home repair. They were prompt, efficient, knowledgeable, informative and reasonably priced. After the door was fixed, i was given some oil and instructions on how to maintain the door. I highly recommend Pontiac Overhead Door Co.
Description of Work: My garage door opener was not functioning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Charles C.
10/2017
5.0
garage doors
 + -1 more
The job went very well
Description of Work: Replaced Garage Door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Gary R.
10/2017
5.0
garage doors
 + -1 more
Excellent. Arrived about an hour after the call. Replaced the springs and a broken hinge along with adjusting the door so the segments were all aligned all the while providing a wonderful commentary on the history of the Lake Orion/Clarkston area.
Description of Work: Replaced Springs on 16 foot segmented garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Boris D.
04/2017
5.0
garage doors
 + -1 more
Fast and efficient. This guy is a pro and it shows.
Description of Work: Great service, friendly and fast! Without a doubt will use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Gary R.
03/2017
5.0
garage doors
 + -1 more
Went well. He did not try to sell me things like new springs that could have been justified if you worked at it. Very pleasant to work with. Door works great and closed tight for winter.
Description of Work: Adjusted a sagging door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Steve M.
12/2016
5.0
garage doors
 + -1 more
Great! Thanks to Randy for coming to our rescue once again. Prompt response when I called & great repair job. Very reasonable price. I would highly recommend.
Description of Work: Re-adjusted the garage door so it closed. Oiled all hinges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Katye B.
10/2016
5.0
garage doors
 + -1 more
I had a very good experience. They were good. They came here on a Sunday to fix my door and they didn't charge me anything extra. They were awesome. They did a great job. They did what they were supposed to do. I had no issues. They made me feel very comfortable. They were great. No questions at all about when they replaced the pane on the bottom of my garage door a year before.
Description of Work: They had to come one time to fix one of the wheel bearings that was broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ben M.
01/2016
5.0
garage doors
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$150
Randal S.
10/2015
5.0
doors, garage doors
 + 0 more
Perhaps the most pleasant experience to date dealing with contractors and service people. Note: I am 69 years old and considered a curmudgeon. Randy is personable, obviously honest as the day is long, and hard working. Besides, he knows his s***. Sort of like American work ethic personified. When dealing with him don't expect a bunch of BS because he doesn't operate that way. But he doesn't charge enough. I am a very happy camper.
Description of Work: Diagnosed problem with opener, recommended replacement, adjusted springs on malfunctioning door, removed old opener, installed new opener. On adjacent door advised to NOT replace opener, made normal wear-and-tear related adjustments. On both doors inspected weather seals on exterior and on one door drilled out bracket bolts and replaced after adjusting tracks to better seal with exterior weather strip.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Chet P.
07/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: Repaired broken spring on garage door with 2 heavy duty garage door springs which had to be special ordered due to extra heavy garage door. Lubed all door hardware. | |Cost higher than ordinary as the heavy duty springs were twice the cost of standard springs. Labor cost was very fair based on two trips and time spent in repair and lube activities. | |Put temporary repair on broken spring so that we could use the garage door while special ordered parts were shipped. | |I am very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$232
Christopher A.
03/2015
5.0
doors, garage doors
 + 0 more
Our experience with Randy was first rate. He was on time, knowledgable and professional. The job went smoothly and in addition to hanging our new motors, he inspected the garage doors and lubricated the fittings and rollers. He also walked through when we would need to think about new doors, providing pricing and options, but educating us rather than selling us new product, which I appreciated.
Description of Work: Removed existing garage door openers and installed two new devices.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Jeff W.
01/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: Replaced springs on commercial garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$250
betty A.
06/2014
5.0
garage doors
 + -1 more
unknown
Description of Work: Our 30 year old garage door cable broke leaving us unable to open the garage door. Left a message for Randy who called right back. He sent Dave over who was here within the hour. Dave replaced cables and rollers, adjusted the chain and rails. The door works great! We like the fact that he didn't try to sell us something we didn't need. We'd use Pontiac Overhead Door again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Russell H.
06/2014
5.0
garage doors, doors
 + 0 more
Randy arrived at 12:00 PM as promised. He immediately began replacing the broken spring and had my door good as new in about 25 minutes. After he changed the spring, he gives the entire door an inspection and corrects anything he sees wrong. In my case, he oiled the tracks and aligned the sensors back into proper orientation. Once the job was complete, he cleaned the work area. I have used these guys for the past 20 years (back when his Uncle used to own the company) and have never been disappointed. They are fair, honest and do reputable work. I don't call anyone else when i have a garage door problem!
Description of Work: Replaced broken roller spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jeffrey C.
05/2014
5.0
doors, garage doors
 + 0 more
We have used Pontiac Overhead Door to repair and then finally replace our garage door. Service is always very prompt and of high quality. Work and costs are explained up front and handled efficiently. He is always here when he says that he is going to be and he completes the job with an eye on quality - also always follows up to make sure that things are still going well and encourages you to call if you have any issues. Overall, very knowledgeable and provides excellent quality service with a smile. We would recommend to anyone who needs help with their garage door!
Description of Work: Removed old garage door and installed new insulated door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Beth S.
04/2014
5.0
garage doors
 + -1 more
I called at 815. He called back at 830. He was here at 915. He was cheerful and friendly. He explained the issue to me; I asked him to fix it. Less than an hour later, my garage door is in perfect working order. Great service for a great price!
Description of Work: Replaced a broken cable & an about-to-break cable, as well as some broken hardware.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
John G.
03/2014
5.0
garage doors
 + -1 more
I called and they answered the phone right away. It was during our big freeze day and everyone was closed and I left messages. Not only did they have the best price, but he came out first thing in the morning and fixed it. He also noted something else that needed repair and said if my husband was handy that it could be done by ourselves to save money. Also gave our third car garage door a tune up. It does not have an opener . It never opened easy in 16 years. We can now open it with one hand! I did not even ask. It was just done automatically and I was told about it after. I would refer them to anyone and definitely use them again.
Description of Work: Replaced both springs in our two car garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Adam B.
12/2013
5.0
garage doors
 + -1 more
Excellent value.
Description of Work: Excellent value.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
James W.
10/2012
5.0
garage doors
 + -1 more
I'm completely satisfied with the deal. They were on time and they installed it and did a great job.
Description of Work: They installed an overhead door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Martin F.
04/2012
5.0
doors
 + -1 more
They are local. They did the job at a good price. They turned up when they said they are going to be here. I'm very happy. I would use them in the future.
Description of Work: I used Pontiac Overhead Door Co about close to a year ago in last summer.. They did a total of five garage door openers for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Pontiac Overhead Door Co is currently rated 5 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 3:00 PM
Pontiac Overhead Door Co accepts the following forms of payment: Check
Yes, Pontiac Overhead Door Co offers free project estimates.
No, Pontiac Overhead Door Co does not offer eco-friendly accreditations.
No, Pontiac Overhead Door Co does not offer a senior discount.
Yes, Pontiac Overhead Door Co offers emergency services.
No, Pontiac Overhead Door Co does not offer warranties.
Pontiac Overhead Door Co offers the following services: Garage door repair & sales.