Response from Design One Landscape Services
We quoted this job in March and she did not approve until late April and we did the work in mid May. In between that time her weeds that were minimal turned into 2 ft jungle Our contract clearly states that if the proposal is not taken within a reasonable time there is an additional charge if weeds are worse than quoted. In addition, if the weeds are over bearing we explain to the homeowner that some of the smaller weeds that break through may have to be sprayed with roundup as they emerge. Generally a short lived process. We install preen to prevent any new germination but we can not stop any weeds that had already germinated that are too small to remove by hand. In her case we walked into a disaster and weeded for hours to get the beds clean as we could. . Unfortunately she had break through weeds which I offered to come and spray but she was not interested. The guys went well over and above what she was charged for. Unfortunately she was not understanding the process and did not want to hear my explanation. Last year the timing was better on her part and she was very happy. We did not have to deal with 2 foot weeds which made it manageable and the end result better.