CRITTER CATCHERS, INC.

It went well. No more bats.

We haven't had an issue in months.

Polite, hardworking, efficient. Service works. - Bait in the attic, kitchen, basement, garage attic - mouse problem is resolved.

They were very nice, and very professional. They came back multiple times to check on attic and make sure all squirrels were gone, and re-bait if necessary.

Prompt, easy to deal with, kept coming out until all the stinky things were gone! I have them on speed dial for this year just in case.

I was very impressed with the service I received from Critter Catchers. Everyone I dealt with, either by phone or in person, was exceptional in their expertise and knowledge of wildlife and, in my case, how to take care of my bat problem. When the first technician, Ricky, arrived he thoroughly talked me through the process of evicting the bats. It was explained that the female bats have their babies sometime in August. So in June, they just caulk and seal the areas around the home where bats could possibly enter - leaving the one or two openings where the bats are definitely entering uncaulked. Then in August, they install "bat doors" which allow the bats inside to escape but, at the same time, no new bats can enter. Allowing the babies to leave unharmed. Then in September, after the babies have left, the doors are removed and the openings are caulked and sealed. All the technicians who came to my home and worked on this job (from June through September) were always on time, worked hard and very polite. I no longer have bats in my daughter's room or mice in the basement or attic. I was extremely satisfied with the work they did and the great services they provide. They understand what it means to provide complete customer satisfaction. If I ever have another "wildlife" situation, Critter Catchers is the only company I will call for service.

They arrived promptly and were professional, polite and low pressure.

It went well. The company seems knowledgeable about bats and mice. They spent at least an hour inspecting the house and 3 hours sealing up possible entry ways for "critters" to enter. I would hire them again.

Very professional and knowledgeable.

They helped us to get rid of bat problem. They were very nice. They were very knowledgeable. They follow the law and order that we are not supposed to eliminate the bats during their mating season. They were excellent.

Critter Catchers placed live traps over two of the big holes. They captued 3 groundhogs and an opossum in 4 days. Vonnie answered the phone every time I called, even very early in the morning. Both Brian and Corey came out on multiple occasions to set traps, retrieve the animals, and re-set the traps. Brian also did a thorough inspection of our yard and house. He even went into the attic on one of the 100 degree days! We are very happy with this service. It is a bit more expensive than others I called, but we would use them again because of the excellent service.

I pay $130 per year and $65 every time they come out. My experience went pretty good. I might use them again. Update 6/14/2013. Their "prevent-a-mouse" program -- After four "replenishments" over the last 12-15 months and several $ hundreds of dollars, I'm still getting mice. In fact, I've gotten more than a few myself using spring traps and Hershey's chocolate. I'm also getting mice nests in areas of my basement rim, because they only put their "bait stations" in the corners and don't even bother to look and see if they should focus their attention to any other areas. I was starting to wonder about why I was continuing to feed this company money while still getting mice. They aren't interested in figuring out where mice are coming in, how to prevent that. Just try to see if the customer will keep paying for a service to have their "technicians" come out and replace the bait. After listening to every excuse and analogy in the world, I finally asked VONNY, their customer-service firewall, if the owner would like to come and re-a**** the situation. More excuses and reasons why he wouldn't be doing that, and how maybe I'm not a "good fit" for their service. Are you kidding me?

They were reasonable. It was some mole, possum or some kind of animal. They left traps for us and they explained what to do and then they came back and disposed it. Then a raccoon came and they took that too. They release them in the wild.

All work was professionally executed and completed as promised.

They came on time and did what they said they would. They advised me and I have not had any problems since.

They were okay. I called them this year, but they were too busy to help me, so that kind of frustrated me. I just felt they are an average company. I would probably not use them in the future.

We determined we had bats in our attic and needed them gone. Called Critter Catchers and explained to Vonnie what we needed . She took a lot of time on the phone to explain what they do and how they do it. I appreciated that their methods are sensitive to the health of the bat colony ( bats are beneficial to have around , just not in the attic) The work crew came out and installed the doors at all entry points once they felt the young bats were able to fly and leave the nest. They returned once the colony was gone and sealed up all entry points. This was done last fall and as of this spring there are no signs of the colony returning. Very satisfied with the service. The times I called to speak to Vonnie, it was apparent they were always busy, she would typically take my name and promise to call back, she never failed to return my call in a short time. Very well run small business.

They came out right away, they were very helpful.

Very pleasant experience with Critter Catchers. Called them and they responded. Price was fair. They were very knowledgeable and friendly. True professionals. Wide service area too. We live in the Ann Arbor area and they agreed to come to our home within a week of calling to schedule.

Critter Catchers took care of a very difficult raccoon situation we had. Raccoons had invaded the attic area and got into some interior walls. We tried another company before contacting Critter Catchers. They were professional, patient and methodical. Their Techs took the time to answer our questions and explain what they were doing. It took a few weeks to totally get rid of the animals. I would highly recommend Critter Catchers.

The company was very responsive and friendly; however, it was expensive. Service call was approx. $130 for someone to go in the attic & identify where the bats got in. They charged $950 to remove the bats, which was simply putting a PVC pipe for them to fly out which they can't fly back in, then patching the holes. Total time was approximately 3 hours for one person. The cost doesn't include removing bat droppings. The serviceperson said that would cost "hundreds" more for them to remove.

The work that Critter Catchers Company did went very well. They were very knowledgeable. They were very professional. They were easy to work with. We didn?t have to be here for most parts of the work, so that was nice.

We had put a trap out prior to contacting them. Instead of a ground hog, as young raccoon had found its way in. Critter Catchers took the raccoon away and put out new traps for us. We believe the raccoon scared off the ground hog and when we called Critter Catchers about it, they nicely came and took everything away. We will be contacting them in the future if we ever get anymore unwelcome critters. :)

Very well. I called on a Saturday morning and a technician arrived by 2:00 pm that same afternoon. The woman I spoke to on the phone was very nice, personable and seemed to care about my current situation and getting someone to me asap. She provided me with a list of things they could do, as opposed to what they "couldn't" do - which I liked. I went with this company because not only was their service fee $30 cheaper than a pest control company, but she didn't place me on hold at all, as as I previously mentioned, she was kind and very pleasant to work with. Basically, she explained that their would be a $129 service fee to have the technician come out and check my attic, roof, etc. to determine what I had living in my home. From there she explained what I would further be charged depending on what they found. When the technician arrived I explained my scenario to him. He immediately assured me that it probably wasn't a raccoon, since I rarely heard any noise. He was a nice young man - well mannered. After going through the attic he told me I had mice (ewww!) :) For an additional $69.99 he laid mice poison in the attic. He explained that it could take a few days for it to work completely, but that it would in fact work. I was concerned with the mice dying in my attic, however, he explained that this poison would make the mice thirsty, so they would end up leaving my home in search of water - and die outside of the home. The tech spent 30 minutes here - it was simple. He also told me that the $129 service fee I paid was good for a year, so should I have any other animal concerns - I should call them - which I will. The tech was very nice, not pushy - a pleasure to have in my home. I would recommend this company.

It went very well. They are a humane company--they did not kill the bats, but they made it so the bats can not get back in. I called them and they came out the next day to assess the problem, and then they started the exclusion. They always answer the phone I never got an answering machine. They were not cheap, but they did a good job.