ROSE PEST SOLUTIONS

I filed a complaint against Rose Pest Solution, I have not heard anything it's almost 30 days this is not professional of this company I've payed out of pocket over $1500 hundred dollars and the company has no record of my monies after showing proof that I have received services for over a year I have not heard a response, so I'm out of monies and still awaiting treatment this not at all fair. I've contact bbb aswell as Michigan attorney complaint office.

They are always on top of the scheduled service.

We used Rose Pest Solutions due to their high rating on Google and they turned out to be worth every star. Our contact Bill Dinkins, was knowledgable and efficient, but above all he was honest about what our home needed. Instead of trying to sell us expensive packages like every other pest solution company, he was honest about the damage he saw on our home, letting us know it was merely the product of woodpeckers. Not knowing a thing about pest control, he could have easily sold us anything, but instead he recommended solutions we could try on our own and even did a quick spray of some regular ants in our backyard as well as a visual inspection of the inside of our home to make sure there was nothing else of concern. He did not even charge us a service call for his time. We were HIGHLY impressed with his integrity and knowledge. While thankfully we didn't need require major work this time, the next time we do have a pest control issue, Rose Pest Solutions (specifically Bill Dinkins) is the only company we will trust and can recommend it with complete confidence to anyone looking at service for themselves.

Great - guy was prompt, professional, friendly, and efficient.

I asked them to come out to look at my property. They mention that they will give me a call back for scheduling but they didn't. They refuse the scheduling when I called them.

They identified the problem & treated the house to remedy the situation. The problem was taken solved, now I have enlisted their services to make sure that the situation does not return. Rose is as good as advertised.

Set up monthly services for both my home and office. All is good.

treated exterior and interior of house 3 times per year

They ended the problem within 2 months. They have preformed followup services and I have not had any more roach problems. Thank you Rose Pest Solutions!

They took care of the ants, we took care of wet wood! They continue to follow for spiders.

They have always been prompt and professional.

The service person was great...very friendly, explained what he was doung and why. Showed up when he said he would and stayed until the job was done. And let me know that future visits to take care of the same issue, if the first visit didn't competely get rid of them, would be free. I ultimately decided that it was a good price to sign up for the year-long service and have them back every 3 months to spray/dust/trap (inside and out) for all pests. And those appts have gone well, too. When they came last time, the rep was wiping all the spider webs off the eaves and side of my house. I chose not to have her come inside due to my pets, but that would have normally been part of the service. Overall, I like and trust them. I paid (As I recall) about $150 for the initial bee visit and then $115 for the next three quarterly visits. There are different plans and I chose the Gold Plan. That"s the price indicated below.

It went well. We had a poor experience with Terminix and fired them. At our wit's end we joined Angie's list to find a company with good reviews. The first guy came out and did a very thorough inspection. He said he was sure the treatment would work but since we have a log home he had another technician and manager come out to verify it. The process, including what was expected of us, was carefully explained and followed. We are bed bug free after 3 awful months

The mice are gone. They were professional and on-time, especially the person who does the visits three times/year.

Replaced all traps and sprayed around house

They were very knowledgeable and thorough. Very easy to work with and were very reponsive

We are happy with them. They have done an incredible job. They were personable. The house is built on a cement slab, it actually is duplex and two houses built on the cement slab and they did a phenomenal job and anytime anything ever happened and we had a horrible problem previous to them coming with ants and so we ended up having some problems with ants again I don't know how they would getting in, but they came back out in between their normal visit with no extra charge and sprayed again. When he comes he sprays along the windows, sprays around the base of the house, sprays around all of the threshold coming into the house and coming into the garage. He does an amazing job and my husband likes talking to him and he like the thoroughness of what its done. I would use them again.

Rose was prompt. They were professional and honest. Their service has been wonderful and best of all...NO bugs! |We just signed up for a second year of service. They are all they promised to be. They've been a great company to work with. Thanks, Angie! Thanks, Rose!

I called for 'service' to get house treated and / or set up for eliminating mice. That is what I requested by phone but what I got was a salesman that came in to sell me an annual contract.

We signed up with Rose after moving here three years ago, and are so glad that we found them. We have woods behind our house and many trees that are very good at attracting lots of bugs, in addition to an occassional mouse (blech). Every quarter, the same technician comes to our home to spray outside, check the mouse traps in the basement, and provide any additonal treatments for bugs if needed. In addition, if at any time we have any pest issue, we can call and the same technician is almost always at our house THAT DAY (usually within a few hours) at no additional cost. For example, some ants randomly appeared in our kitchen last week; our technician arrived a few hours later to address that same day. The value of Rose is both their consistency and responsiveness. When I call with an issue, they contact our technician and he always calls me back; usually within the hour. And 99% of the time, he comes that same day to help with whatever it is. After three years, it's the same person every time. He knows our entire family, the layout of our house, the entire history of where we have encountered bugs, mice, etc. It's so nice to have that consistency and be able to trust that person in your home on a regular basis. Plus it's just convenient not to have to explain the history of where pests have been, previous treatments, etc. He already knows where the wood bees have been, where ants show up every summer, so on and so forth.

Excellent - very helpful and explained everything in detail. Did not find termites at this time and reviewed the situation carefully. I would recommend them again.

The technician was at our home when I arrived (he had gotten there early) and had made most of his assessment. He was very courteous and informative and was responsive to my requests. I felt he went above-and-beyond with the his communication and line of defense against our particular pests (millipedes and carpenter bees).

The pricing was adequate for the service. They were thorough and quick. It was a good experience.

They were friendly, they were courteous, and they did the job. What I didn't like about them was that they tried to get me into a monthly service, which I didn't think was really necessary. I don't remember the price, but I do remember that it was reasonable at the time. I thought it was reasonable for the termite treatments until I found out that they wanted to keep coming back. I think that they were professional, we just had slight a disagreement on what was actually required for termite prevention.

They have the traps mapped out so they know where they are. They leave a note for when they were there and if any of the traps had activity.