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Preferred Plumbing & Heating

Plumbing, Drain Cleaning, Basement Waterproofing,

About us

Please contact us regarding any of your service or Plumbing remodeling needs.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Service and Repair, Furances, A/C, Plumbing, Faucets, Water Heaters, Sewer and Drain Cleaning, City Water & Sewer Hook Up, New Consturction, Remodeling

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.926 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 26 reviews

Cindy T.
10/2020
5.0
plumbing, basement waterproofing
  + 0 more
Excellent.. Kevin was prompt and got to work right away and made sure I was aware of what needed to be done plus a recommendation
Description of Work: To replace shut off in the basement copper line for refrigerator ice maker

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Nancy H.
05/2019
5.0
plumbing
  + -1 more
On time, good work fair price. Everything is working. Rick did a good.
Description of Work: Septic pump. replace vent line , a garage disposal. water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loren P.
02/2019
5.0
plumbing
  + -1 more
What a great, professional company! I would not hesitate to hire them again and will be doing so for some remodeling coming up this Spring!
Description of Work: Repair / Replace Frozen Pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

eleanor B.
08/2017
5.0
plumbing
  + -1 more
It cost a bit more than originally quoted. But there was a broken seal that needed to be replaced.
Description of Work: They replaced my old toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Kim H.
04/2017
5.0
plumbing
  + -1 more
Great!!! Ben did a great job!
Description of Work: Replaced water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

frank K.
04/2017
3.0
plumbing
  + -1 more
They wanted $165 before even coming out. They bought the wrong style faucet so I was w/o running water overnight. I told the tech to disassemble the drain and take out the knife that fell in earlier. He couldn't find it. This year I noticed that the drain pipes were crooked so I had someone else come in to repair work that PPH did. They found the knife and did the drain pipes that PPH should have done correctly.
Description of Work: The repaired a leak in the kitchen sink. They wanted $165 before even coming out. They bought the wrong style faucet so I was w/o running water overnight. I told the tech to disassemble the drain and take out the knife that fell in. He couldn't find it. This year I noticed that the drain pipes were crooked so I had someone else come in to repair the poor quality work that PPH did. They found the knife.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$333

Eric N.
04/2017
5.0
plumbing
  + -1 more
Jamie did a great job. He provided a creative solution to meet our needs and protect against any future leaking issues. He was prompt and professional. Work was completed and the charge was within the estimated range. We were very pleased with the work and would hire again.
Description of Work: Laundry tub installed (connected to water and sewer) in our laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Geoff B.
01/2017
5.0
plumbing
  + -1 more
The installation was flawless. Both gentleman installing the unit were professional and informative with knowledge on things to be aware of with the unit. They were even kind enough to let me observe and ask questions in regards to the whole plumbing aspect.
Description of Work: Needing hot water inspected which ended up needing a new one installed. The gentleman who came out gave me 2 options for which I was asking. I was able to then later that day schedule the installation and they were able to make a fast turnaround getting a On demand water heater installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Preferred Plumbing & Heating
Thank you for taking the time to provide a review [Member Name Removed]. Matt

joseph S.
08/2016
5.0
plumbing
  + -1 more
Preferred plumbing returned my call early Friday morning after I left a message the night before for the work I needed completed ASAP. They located the parts and were on site by noon. It was an outside job and the plumber worked in the rain to complete the job before the end of the day in a very professional and courteous manner. He answered all my questions. I would hire them again in a second and would recommend them to others. Joe
Description of Work: replaced bladder tank and reworked pump and piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$739

Kay C.
08/2016
5.0
plumbing
  + -1 more
Jamie came out exactly at said appointment time and made necessary repairs. He was a really nice guy, courteous and polite, and did a great job. Preferred Plumbing & Heating will be the ONLY plumbing company I use in the future!
Description of Work: Needed trip lever in bathtub fixed, and overflow pipe replaced. After I contacted them through Angie's List, Matt responded within hours and set up an appointment that worked for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richardo L.
08/2016
5.0
plumbing
  + -1 more
Prompt service. Good interaction with provider. He drove to the supply store at no charge to get the parts we needed. Helpful in answering general questions about plumbing problems. Volunteered to put an estimate together for work at a family member's house
Description of Work: installed new parts in a shower faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Judith W.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They took care of a bathtub faucet issues. They were timely and responsive. They did a nice job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jason R.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were fast and didn't ever try to upsell us and the guys were very respectful and polite. We appreciated them and their customer service.
Description of Work: I've used these guys a couple of times now for leaking pipes in my basement. They're really responsive, extremely friendly and their prices are good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gregory M.
05/2015
5.0
plumbing
  + -1 more
We had Joe out again to install a water softener. Joe provides quality service at a very reasonable price. Joe is very reliable and professional. If you are not currently using Joe you should be because you will not find a better plumber.
Description of Work: Installed water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,550

James S.
04/2015
5.0
plumbing
  + -1 more
Able to come out the next day. Did not appear confident in what approach to take to complete the job, but the work was completed in reasonable time period with no leaks and no need for callback. Cost was within reasonable range.
Description of Work: Attach outside faucet to feeder pipe and replace pipe between recirculation pump and water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori M.
02/2015
5.0
plumbing
  + -1 more
Came out to give an estimate. Was very honest in what the job would entail and that the estimate had to be a price range. Was back in a few days to do the work. Was very professional. Did the repair, despite the huge challenges, and cleaned up everything afterward. Charged no more than the estimate.
Description of Work: Repaired drain line. Fitting was in a very tight and tough to reach spot. Was a challenge to get both the old one out and the new one in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

lisa D.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Preferred Plumbing installed a central air unit in my home. The did an amazing job. The were clean, friendly and very punctual. The quote was the exact amount owed. The unit works great and was $500.00 less than the other quotes I received for the same unit.
Description of Work: Installed central air conditioning in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Tiffany D.
09/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
You pay an initial fee and then pay by every 15 mins they are on-site. They called prior to arrival to explain they were on their way and we were still needing their service. They arrived on-time and were professional. My husband was concerned they would might not have a sense of urgency to the call because the longer they were here, the more money they would make. However, they were fast and very considerate of the time and that time is money. The two of them got on the problem right away and went above and beyond the level of service we even expected. They offered to run the camera and cleaned the line all the way to where our line connects to the city. We have not had any problems since then. I would highly recommend them and we will use them again.
Description of Work: Our main sewer line was not draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Carol J.
09/2014
5.0
plumbing
  + -1 more
Mike was thorough and professional. He assessed the issues and solved the water hookup problems.
Description of Work: Finished job started by owner. Re plumbed the water line to our on-demand water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

Cheryl S.
07/2014
5.0
drain cleaning
  + -1 more
I was very pleased. I didn't have anything that I disliked. They came on time and took care of everything before they left. They did not leave a mess which was greatly appreciated because later on we had another company come in and it was totally opposite. Their was nothing that I was displeased with. I contact the several ways and they got back to me right away.
Description of Work: We had them do a couple of things. They fixed piping, pluming and they installed a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Nicole R.
06/2014
4.0
plumbing
  + -1 more
There were a couple of issues that he explained to me how he would fix but didn't offer to fix. I ended up doing those on my own. This was fine because it saved me money in the end, but honestly I would have paid him to fix them right away. That's why I called someone.
Description of Work: I had a few issues that I discussed with the service provider that came to my home. He was very nice and friendly and explained why the issue was happening and what I could do about it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$150

James D.
04/2014
5.0
fireplaces, plumbing
  + 0 more
They are very prompt, very courteous. They will also do some rerouting of gas lines for the fireplace in our new home. They are able to accomidate a difficult schedule and they are very professional. Also very neat and respectful.
Description of Work: I hired Preferred Plumbing to replace the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

fred A.
01/2014
5.0
plumbing
  + -1 more
reworked plumbing from exiting tub to a new shower and installed shutoffs and shower valve a**.
Description of Work: I used Preferred Plumbing & Heating

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$647

Jeffrey J.
09/2013
5.0
plumbing, drain cleaning
  + 0 more
As part of a bathroom remodel project this company was reposnsive to our needs and advised if we had any trouble to just call and they would take care of it.
Description of Work: Reworked bathroom sink plumbing and installed new shower controls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jeffrey G.
01/2013
5.0
basement waterproofing, plumbing
  + 0 more
Requested an estimate from Preferred Plumbing for a major plumbing remodel. Estimator showed up on time, asked me what I wanted or needed to do and patiently answered all my questions .He explained code issues and made recommendations.Scheduled the appointment in a few days and the work was completed on time and within quoted cost. Workers were very professional and did a remarkable clean-up after the project was completed. . Preferred Plumbing's quote was less than half the price of a well known competitors! I would never hesitate to use Preferred Plumbing services again .Just an overall great looking job.Everything functions like they promised and like I expected.
Description of Work: complete plumbing remodel
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,500

Response from Preferred Plumbing & Heating
He was a great customer to work with for. He helped keep the work flowing smoothly and efficiently. Thank you for the business !
    • 1(current)
    • 2

Contact information

7760 N 6th St, Kalamazoo, MI 49009

http://www.preferredplumbinghvac.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Basement Waterproofing,
Heating and Air Conditioning,
Sewer Cleaning,
Fireplaces,
Dryer Vent Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Gas Logs,
Home inspection,
Excavating

FAQ

Preferred Plumbing & Heating is currently rated 4.9 overall out of 5.
Preferred Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Preferred Plumbing & Heating does not offer free project estimates.
No, Preferred Plumbing & Heating does not offer eco-friendly accreditations.
No, Preferred Plumbing & Heating does not offer a senior discount.
Yes, Preferred Plumbing & Heating offers emergency services.
Yes, Preferred Plumbing & Heating offers warranties.
Preferred Plumbing & Heating offers the following services: Service and Repair, Furances, A/C, Plumbing, Faucets, Water Heaters, Sewer and Drain Cleaning, City Water & Sewer Hook Up, New Consturction, Remodeling

Contact information

7760 N 6th St, Kalamazoo, MI 49009

http://www.preferredplumbinghvac.com