Pennings and Sons

From the very first meeting at our home to discuss the scope of the project, we were impressed with their professionalism and knowledge. Their quote was competitive, (within five percent of other proposals), and the materials Pennings used for the job were, in some cases, superior. They were patient with us as we tweaked the design multiple times. We were delighted at the creativity and inspiration their architect provided to our project. Careful attention was paid to insuring the addition looked like it was part of the original design of the home, and it shows! The architect gave us multiple options to choose from, one of which even decreased the footprint without compromising design or our priorities, and actually reduced costs. Through the process, we met all of the senior management at the company. Not only is everyone extremely competent, but also personally delightful. They are very customer focused, and are always looking to exceed expectations. Our project manager has been phenomenal. From the very beginning, he shared the daily schedule with us so we knew exactly what to expect and prepare for. Changes were also communicated, and accommodations were made to be as non-intrusive as possible in our lives during construction. We were involved in every decision, whether small or large, and we had the freedom to make adjustments along the way. If any concerns arose with sub-contractors, we only had to communicate with Pennings and any issues were handled immediately. We chose to take on some of the work ourselves to reduce the overall cost of the project, and there were no objections. In fact, our project manager often provided advice to us or lent a hand when possible. Pennings has been a delight to work with. From start to finish, it was an exceptionally positive experience and we are thrilled with the outcome.

Met with the estimator. He was professional though not highly personable but the second part does not matter much. I received the quote in a week or so after the initial visit. I am a do-it-yourselfer but this is a job I just did not feel like doing. However, I decided to do the work myself after seeing the cost. I don't necessarily think it was a bad quote but the cost seemed way too much for something I can do easily myself.

It was a nightmare. Everything looked to be going well, until they left. They charged us for all kinds of things that they never did. When I refused to pay they settled with me and forced me to sign a disclosure agreement. Biggest mistake that I made, because I had no idea how many corners they cut along the way. Now I'm having to hire other contractors to come finish the work that Pennings and Sons was under contract to provide. We gave Pennings and Sons over 300,000 dollars, our life savings to turn our home into a dream home and all they did is turn it into a home of nightmares. Beware, find someone else. I've heard sever stories of them doing this to a lot of they're customers but they only get the review info to the few happy ones. Stay away.

Rick from Pennings showed up when he said he would. All work was done quick and very professional. The cost was very reasonable. Without a doubt, I will hire them again for anything. A huge thanks to this company.

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They were referred to me by a friend. I called the office approximately a week and a half ago and they scheduled the appointment for today. I forgot about the appointment, and had just returned home, so admittedly I was frazzled when the sales person showed up. I walked him through what I wanted. We wanted our entryway updated, bathroom updated and a shower installed as well as our laundry room turned into a mud room/laundry room. We didn't even get to the last part because his "estimates" were not even in the same ballpark. From past jobs, he "estimated" that our front entry would cost $10,000! I wasn't looking for a total gut. I want a new double front door, tile installed, the popcorn ceiling scraped, new molding and about 6 sheets maximum of drywall to replace the heavily plastered walls. And he said there was no way he could get in out of my bathroom for less than $15,000. I have received several quotes for this job and the highest I received was $14000 for all 3 rooms. He didn't take out a tape measure, he didn't ask me what I was thinking for finishes, he didn't want to be even be considered for this job.

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We liked the design of his proposed solution. We liked the choice of materials. Pennings was the first choice for us kids, but it was my mother who had the final say, and she chose another contractor for her own reasons (she is 92).

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Good. Quality job

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Everyone on the team -- Keith, Marty, and Gregg from the Pennings Handyman division -- were helpful, prompt, responsive, and really pleasant. The planning and scheduling went very smoothly; work started as planned. As with many projects, there were a few unforeseen bumps, but these were handled promptly and with grace -- which in my mind is actually a better test of a company than never having had anything go awry at all. Although this company is not what I would describe as the cheapeat bunny in the patch, I do really feel I got great value and service for my investment. I love working with Pennings.

The quote they gave me was overpriced. They were speedy to respond and take a look at the work. However, they did not send a contractor to look at the work. They did previous work that was well done, but even then it was expensive.

Great service, professional follow up via email with pictures along the way, timely repair. Would use again.

WONDERFUL! A great company to work with. Keith went out of his way to help us and Marty did an outstanding job. They all did a fantastic job.

They were a little bit higher then other bids but I've herd good things about them that justified the price. They were wonderful absolutely wonderful, not a single complaint. The guy that that did most of the worked loved his job. He even came and visited my dog once the job was completed. But they were all great people to deal with and I was very comfortable.

They came on time for the appointment to do the estimate and got back to us.

The renovations went well and stayed on tract. We originally met with the owner of the business. We discussed the scope of the project. He provided a design within a few weeks to which we agreed. The project was started within a few weeks and left to his project manager who provided a detailed project design and schedule. They kept to the schedule and completed the work as planned. Clean-up was excellent. I recommend this company to anyone that asks.

My husband and I were very impressed with Pennings. We met with Brian who explained the process with us and gave insight on his perspective on remodeling and building projects. He was personable and approachable, and even offered to keep an eye out for prospective houses that fit our requirements. We hope to work with him in the coming year.