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Kelly Hill

House Cleaning

About us

I am a home cleaning service. I have been cleaning homes since 1990. I am a very detailed cleaner, I have several great references if needed

Business highlights

34 years of trusted experience

Services we offer

Cleaning Services. Residential & Commercial

Services we don't offer

NA

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
0%
3
0%
2
0%
1
27%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.9
responsiveness
4.6
punctuality
4.9
Showing 1-11 of 11 reviews

Julia S.
05/2015
1.0
house cleaning
  + -1 more
unknown
Description of Work: I talked with them and they were going to call back with times etc. and they never bothered to call back.

Rating CategoryRating out of 5
responsiveness
1.0


Glenn W.
12/2014
1.0
house cleaning
  + -1 more
The provider cancelled the very first appointment. I terminated her there and then. I had read another review where she did that to them too.
Description of Work: The provider cancelled the very first appointment. I terminated there and then.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$60

Response from Kelly Hill
sometimes thing's come up unexpectedly due to health concerns my apologies,

Carol C.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Kelly did a fantastic job! She is a true professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kelly Hill
Thank you so much [member name removed] I am so pleased you are happy with my services,I do my best to make my client's happy to come home and be able to relax and enjoy a clean environment.

jim P.
01/2014
1.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
2.0


Response from Kelly Hill
i'm sorry i did not respond back to you @ your request but my husband passed unexpectedly so i am sorry i couldn't help you when you requested @ that time.

Alyson C.
08/2013
5.0
house cleaning
  + -1 more
I called Kelly to do a deep clean of the home we recently moved into. The house is very, very old and has lots of rooms to clean. Kelly wasn't intimidated at all by the task. She spent 10 hours here, meticulously working through the rooms, giving special time and attention to problem areas. Our kitchen has a very old professional gas stove/oven that was in desperate need of attention. After Kelly got through with it, it looked (almost) new. She was very professional and courteous, asking questions when necessary but was hard-working, not chatty. I would definitely have her back.
Description of Work: Kelly cleaned our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Kelly Hill
ty so much (removed member name) for the great review.i would be happy to help out again.

Tracy R.
08/2013
5.0
house cleaning
  + -1 more
Kelly does a great job! She is very professional and courteous. We have been having Kelly clean our house since June and have been very happy. Kelly is very thorough and detail oriented! The first time Kelly came to clean our house she moved the great room furniture to clean behind, cleaned out the fireplace, underneath the kitchen sink, plus all the regular cleaning details! We love coming home to a clean house!
Description of Work: Kelly cleans my house on a bi-weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Kelly Hill
ty (Member name removed) it is a pleasure working for you and your family.I am pleased that you are happy.

Gene M.
08/2013
5.0
house cleaning
  + -1 more
Made every effort to do the job as I required, and checked to see whether all was satisfactory.
Description of Work: cleaning counter tops etc., mopping, dusting, oiling cabinets, all general house cleaning services including bathrooms. Wiped off finger marks around doors and cabinets. Willing to do more if asked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kelly Hill
thank you (member name removed) so much for the nice review i greatly appreciate it.

Gene M.
07/2013
5.0
house cleaning
  + -1 more
Worked very, very well/thorough but very slowly the first time, but is now working more quickly. Second time---excellent, and accomplished more.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William E.
06/2013
5.0
house cleaning
  + -1 more
Kelly Hill is fabulous. She's the best cleaning person I've had. She is a self starter and she goes above and beyond to clean the house. I am really glad that I found her. I really like the ease of building a rapport with her and I already feel like I trust her. Usually I'm in the house but I'm going to start just leaving her in my home because I feel very comfortable with her now. She's very accommodating and does and absolute and professional job.
Description of Work: Kelly Hill cleans my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Kelly Hill
thankyou so much for the great reviews

William E.
05/2013
5.0
house cleaning
  + -1 more
Wow! I can't say enough good things about Kelly. She's incredibly friendly and professional with a 'can do' attitude. She is my proof that you don't have to pay a lot to get great service. I have been using Kelly's services for about 2 months now and she is the VERY BEST cleaning person I have ever had. I have used both small and big businesses, none of them have provided the detailed services that Kelly does without asking. She is able to perform tasks without supervision. She is also very accommodating with my schedule. Yesterday, a friend of mine dropped in while Kelly was at my house cleaning. My friend was so impressed that she decided to hire Kelly for a once a month deep cleaning. I have other friends who have asked for Kelly's number as well. I found out about Kelly through Angie's List. Though she only had one review at the time, I decided to give her a try. I am so glad I did.
Description of Work: She cleans my house (which is 1500 sq ft, w/ multiple pets) biweekly at an incredibly reasonable price of $20.00 /hr.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Robert D.
02/2013
5.0
house cleaning
  + -1 more
She is marvelous. She is by herself. She is very reliable, very pleasant and she does an awesome job of cleaning. She does whatever I ask her to do.
Description of Work: We use Kelly Hill for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Response from Kelly Hill
thank you so much for the awesome review

    Contact information

    6713 walburn, Kalamazoo, MI 49048


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Kelly Hill is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Kelly Hill accepts the following forms of payment: Check
    Yes, Kelly Hill offers free project estimates.
    No, Kelly Hill does not offer eco-friendly accreditations.
    No, Kelly Hill does not offer a senior discount.
    No, Kelly Hill does not offer emergency services.
    No, Kelly Hill does not offer warranties.
    Kelly Hill offers the following services: Cleaning Services. Residential & Commercial
    NA

    Contact information

    6713 walburn, Kalamazoo, MI 49048


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed