Jc pool and spa

Pool Sales Construction and Installation, Window Cleaning, Pool and Spa Service

About us

Our core values are pretty simple solve your problems, we teach out techs "if you help the customer in every way you can and be genuine we will stay in business we don't involve our staff with the back end stuff they are here to help you and ease your problems

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Angel H.
08/2024
1.0
Jake came out on 6/20/24 after contacting me through the app and text. The first number he contacted me through was 1-307-312-9726 which I believe was a number provided through Angi/home advisor and not their actual number. On the Angi website, his number was listed as 269-391-0951 but he also gave me his cell phone which is 269-264-2032. He said my heater needed a new motherboard and that he would get one from a partner. He asked for payment, I gave it to him in cash, got a receipt which I have sent to customersolutions@angi.com. After Jake diagnosed the problem, took my money and promised to return in 3 days, I tried contacting him when he didn't show up and the phone appeared to not be working. I contacted Angi and talked with Jose and we started a complaint, but then a few days later, I was able to get in contact with Jake again and he assured me that he was coming back and that the part was just taking longer to get. He never returned, nor did he return any of my numerous phone calls or text messages on any platform. I am not rating my experience below as one is poor and 5 is excellent. You need to put that on here because I don't know if 1 or 5 is supposed to be the good rating.
Description of Work: He came out and diagnosed the problem, took my $200 cash, promised to be back in 3 days and never returned in the following 5 weeks despite numerous calls/texts.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

    Contact information

    Kalamazoo, MI 49001


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool Sales Construction and Installation,
    Window Cleaning,
    Pool and Spa Service

    FAQ

    Jc pool and spa is currently rated 1 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    No, Jc pool and spa does not offer free project estimates.
    No, Jc pool and spa does not offer eco-friendly accreditations.
    No, Jc pool and spa does not offer a senior discount.
    No, Jc pool and spa does not offer emergency services.
    No, Jc pool and spa does not offer warranties.

    Contact information

    Kalamazoo, MI 49001


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day