Great Lakes Waterproofing

Description of Work: 3 areas in basement had and still have leaks

Description of Work: They sealed a section of basement wall from the outside.

Description of Work: Repaired leaks in our basement

Description of Work: WATERPROOFED WHOLE HOUSE WE HAVE A QUAD AND WAS LEAKING WATE IN LOWER BEDROOM. VERY HAPPY WITH RESULTS.

Description of Work: They guaranteed waterproofing my basement and also told me they would warranty the work. They stated they would come back to do the work again if it didn't waterproof the basement properly.

Description of Work: They fixed a leak in the basement.

Description of Work: We had a crack and a chimney in the basement that was leaking.

Description of Work: Injection waterproofing

Description of Work: I called this company when I found water leaking into the basement of the house I had just purchased. I had several quotes and they were by far the most affordable and least invasive. They came and injected the volcanic ash material into the foundation. After 30 days they had to come back because the basement, was still leaking. When they injected again, I stayed in the basement while they did the work. Eric came in, not realizing that I was there and started to look and see if they were pushing the foundation wall in (which they were). He said "oops, sorry I didn't realize you we there. This is the part that the homeowner isn't supposed to see". After another 30 days, the basement was still leaking so they came back again. They were apparently sending the "supervisor" but nope, it was Eric again. He was going to inject again but I didn't let him because the bricks were shifting from the last two times. He told me that I would most likely have to brace my wall (at my expense). He then told me it would be several thousand dollars to trench the inside of the house. I told him that I had a guarantee and wasn't going to pay another penny. They then offered to trench the inside (only in the area that I paid for) in order to direct the water into the floor. They came back again with one supervisor, and one worker who spent the day trenching the inside, putting PVC pipe down, gravel, and drilling holes in my cinder blocks like Swiss cheese, and hiding it all with cheap looking backer board. So basically the are directing the water into my basement floor and holding it against my footer which will eventually disintegrate it (since they didn't run the water to anywhere-the proper thing to do would have been to run it to the sump pump). I have had them back twice since they did the work since it still leaks. They put clear caulking into the hole in my cinder block above the backer board and in the crack where my wall has pushed in. Their answer to me is that if it continues to leak that I need to install another sump pump at the cost of $1500. Don't believe any guarantee from this company. They will brag about their AAA rating with the better business bureau. It doesn't mean anything and the fine print of their contract states that they are not responsible for collapsing your foundation, or any mold created by their work etc. Don't let these guys ruin your house like they have ruined mine!

Description of Work: Leaking basement was repaired by sealing cracks from the outside. New garden was NOT disturbed as workman used an injection technique instead of digging.

Description of Work: Phone call made and spoke with owner himself Mike Guwca who set up and appointment and came when he said he would. I was having a problem with my basement leaking and though I needed waterproofing. Mike came out looked at where I said the water was coming in went outside and looked around with me at his side. After doing a inspection he was very honest with me and told me that I needed to have my gutters done and not waterproofing. I was quite pleased with him because he did not try to sell me something that I did not need. When I do hear of someone needing waterproofing I will definitely refer them to Great Lakes Waterproofing. It is so nice to deal with a company and a person of integrity.