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Crystal Carpet Care Kalamazoo

Carpet Cleaning, Pressure Washing, Upholstery Cleaning,

About us

We are a small business that mostly specializes in carpet cleaning and restoration. We offer other services such as power washing, roof shampooing and many more. We treat every job as if it were our own home, so you can trust that it will be done right the first time.

Business highlights

Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet cleaning and restoration, tile and grout cleaning. Vct stripping and wax. Power washing, soft washing, dryer vent cleaning and more.

Services we don't offer

Carpet installs and carpet patching.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Gary R.
08/2021
5.0
carpet cleaners
  + -1 more
The owner of the company was the one that cleaned my carpets. Very professional and friendly. I have had my carpet cleaned a couple times in the past and he did the best job of all of them. Would totally recommend this company. If I need my carpets cleaned again they will be the ones I call.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for your review! It was great meeting you and we are glad you were happy with the service we provided.

Morgan K.
01/2021
5.0
carpet cleaners
  + -1 more
They did a fabulous job on my carpets. My carpets were externally messed from previous tenants plus, I have pets. So my carpets were in poor condition. They honestly look brand new when they were done. Everything was fresh & clean, they were professional, and very timely.
Description of Work: My carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for your review. We always try to meet the needs of our clients. We are pleased to hear you were happy with our service.

BEN N.
01/2021
5.0
carpet cleaners, pressure washing
  + 0 more
I used their service every three months and they were perfect that's why people try to use them as much as they can. They were nice people they do a good job and they were very professional.
Description of Work: They clean the carpet and do pressure washing.
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Response from Crystal Carpet Care Kalamazoo
Thank you for your review. We are pleased to know you are happy with our service and will continue to hire us in the future.

Trent M.
01/2021
5.0
carpet cleaners
  + -1 more
It went great. They were very professional, they got in and they got the job done.
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Response from Crystal Carpet Care Kalamazoo
Thank you for your review. We are glad you were happy with our service.

Shiree M.
01/2021
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was excellent. I called them as they were busy, they took their time, I asked them to do my carpet, stairs and bedroom and they di that as unplanned.
Description of Work: They cleaned my carpet and furniture.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Response from Crystal Carpet Care Kalamazoo
Thank you for your review. We always try to accommodate our customers! Glad we were able to fit you in when you requested.

TYLER S.
01/2021
5.0
carpet cleaners
  + -1 more
It was great. They were in and out, quick, they did a good job, they were super friendly and they knew what they were doing and I would hire them again.
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for your review. We appreciate it and look forward to working with you again.

Dan S.
01/2021
5.0
roof cleaning
  + -1 more
They did very well and they were excellent. They came when they were supposed to, they were reliable and the results of the work was great. They did good quality work and I would highly recommend them to others.
Description of Work: They did some roof cleaning for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,500

Response from Crystal Carpet Care Kalamazoo
Thank you for your review! We are happy to hear you were pleased with our work.

BEN W.
01/2021
5.0
carpet cleaners, pressure washing
  + 0 more
Amazingly fast, and with better results than expected.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for your review. We always do our best to go above and beyond expectations.

CHELSEY W.
01/2021
5.0
carpet cleaners
  + -1 more
Very professional and courteous!!! Will always reccomend!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for your review. We've built our reputation on word of mouth.

Erica W.
01/2021
5.0
carpet cleaners
  + -1 more
Crystal Carpet is amazing! As our vendor the team delivers prompt, efficient and excellent customer service. Tony is the best, he’ll update you on any apartment clean he enters and gives great recommendations. Taryn is so sweet and super efficient with scheduling. I highly recommend choosing them for your apartment turn and occupied needs.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for the kind words. We always try to accommodate with scheduling needs and recommendations.

Matt C.
01/2021
5.0
carpet cleaners
  + -1 more
I will say this about Tony and his crew that they are VERY professional, personal, prompt and I have been Extremely pleased with the quality of work and professionalism it is very worth the time and money to partner with this company I have known Tony for many years and have used their services in multiple locations and will continue to do so as long as they are in business I will not go anywhere else keep up the Great work.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank for your kind review! We really appreciate it and we really enjoy working with you as well!

JASPER B.
01/2021
5.0
carpet cleaners
  + -1 more
Prompt, affordable, quality service!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for your response We are glad you were happy with our service.

Nick L.
01/2021
5.0
carpet cleaners
  + -1 more
Excellent work! We have gone with Crystal for all the carpet cleaning and water extraction for each of our 4 apartment communities for several years. They always are quick to respond, do what's needed for each job, and are reliable on any and all follow up needed. Our residents are always as pleased with the work as we are, and we have no reason or desire to look in any other direction for our needs.
Description of Work: Carpet Cleaning, Water & Smoke Damage
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for your review and making us feel appreciated. We always look forward to working with you!

MIKE N.
01/2021
5.0
carpet cleaners
  + -1 more
I didn't think my carpets could look this good again. Top notch quality of work with day, friendly service. Can't recommend them highly enough.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for your review. We are glad you're happy with our results.

TYLER T.
01/2021
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Tony and Taryn took great care of our carpets and furniture in Portage after my dog threw up, got the stains right out and it smelled great after! Would absolutely recommend.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for your review. We are happy to hear that you were pleased with our results.

Judi G.
01/2021
5.0
carpet cleaners
  + -1 more
They were the best carpet cleaner I ever had and they were extremely professional. They were always on time. I highly recommend them to anybody.
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
We appreciate your review. We are always efficient when we have an appointment.

Steve G.
01/2021
5.0
carpet cleaners, deck cleaning, pressure washing
  + 1 more
Hired Crystal Carpet Care for carpet cleaning, power washing and deck staining. They were very professional, thorough and did excellent work. Would definitely hire again.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for your review. We look forward to working with you on future decks!

ALEKS C.
01/2021
5.0
carpet cleaners
  + -1 more
Quick, courteous and professional. Carpets look great! Highly recommended and will definitely use them again.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for your review. We look forward to working with you again.

John G.
01/2021
5.0
carpet cleaners, upholstery cleaning, pressure washing, dryer vent cleaning
  + 2 more
Everything went absolutely perfect. Very professional, great work. Carpets looked brand new and they got spots up that oth professional cleaners could not! Highly recommend if you need any sort of cleaning done.
Description of Work: Carpet Cleaning, Water & Smoke Damage, Pressure Washing, Dryer Vent Cleaning, Mold Testing & Remediation
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for the review. We are glad that we were able to fit you in and that you are satisfied with our results.

IVORY W.
01/2021
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Outstanding
Description of Work: Carpet Cleaning, Upholstery Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Carpet Care Kalamazoo
Thank you for your review! We look forward to working with you in the future.

    Contact information

    Kalamazoo, Kalamazoo, MI 49009

    www.c3cleaning.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Pressure Washing,
    Upholstery Cleaning,
    Dryer Vent Cleaning,
    Roof Cleaning,
    Deck Maintenance,
    Oriental Rug Cleaning,
    Floor Cleaning and Waxing,
    Gutter Cleaning

    FAQ

    Crystal Carpet Care Kalamazoo is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Crystal Carpet Care Kalamazoo accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Crystal Carpet Care Kalamazoo offers free project estimates.
    No, Crystal Carpet Care Kalamazoo does not offer eco-friendly accreditations.
    No, Crystal Carpet Care Kalamazoo does not offer a senior discount.
    Yes, Crystal Carpet Care Kalamazoo offers emergency services.
    No, Crystal Carpet Care Kalamazoo does not offer warranties.
    Crystal Carpet Care Kalamazoo offers the following services: Carpet cleaning and restoration, tile and grout cleaning. Vct stripping and wax. Power washing, soft washing, dryer vent cleaning and more.
    Carpet installs and carpet patching.

    Contact information

    Kalamazoo, Kalamazoo, MI 49009

    www.c3cleaning.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day