Georgetown Waterproofing Inc

unknown

Everything went really well. The estimator came out and was very informative and thorough. We booked it and the cree that came out to repair it did an awesome job. They were right on time and very efficient.

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These guys are consummate professionals. First, they responded to my voice mail very quickly and set up an appointment to meet with me in just a couple days. That day John called and asked if he could come a bit EARLY! John assessed the problem with the crack in my basement wall, gave me an estimate, and scheduled a day for repairs later in the same week. Chris showed up on the scheduled day, right on time, and explained all the steps of the process to me as he filled in the crack with polyurethane grout. He was pleasant, tidy, and informative. Estimate, labor, and materials all came to just $90.00. The service comes with a free 10-year warranty. I'd use these guys again in a heartbeat.

Repair went great. Repair person showed up on time and quickly repaired the leaking crack. Have had no problem since repair.

The work took approximately 5 hours to complete, and they told me to watch it closely to make sure that I did not see any additional water leaks in the foundation. I left the area open (they had to cut out drywall) for two months without incident and then had it redrywalled and painted. John was very thorough in trying to determine exactly where the leak originated before he started cutting into my drywall, which I appreciated. He approached the problem (cutting drywall) conservatively and branched out as needed. I would definitely recommend them.

came to the appointment on time, gave a practical reasonable estimate

Asked and then moved appointment to an earlier day, arrived promptly (a bit early!) and did the repair without problem. Now, we only need to get a repairman to replace the segment of the double stud that was removed, repair the sheetrock, and paint the area. (I told them I would provide my own repairman for the sheetrock. I did not know that studs would need to be cut. Then, again, neither did they.) I have no comparison for the cost of the repair. Georgetown Waterproofing was recommended to me by my builder.

I was asked where I lived and how old my house was. i told the man on the phone that it was an older home built in 1926, he didn't even let me finish talking, and he said no. I said "Excuse me?" His reply was that he was just too busy right now and that if I was really interested to call back in a few weeks. I didn't even get a chance to tell him that the basement was part of a newer addition. Very rude and very unprofessional. The work I want done will be an expensive job, but I will give my business to someone who can at least give me the time of day.

Very nicely done and we now have peace of mind to finish the balance of the basement.

unknown

I highly recommend them. They did excellent work. They were able to come right away. They were both very thorough and very professional. I couldn't ask for any thing more.

He did a great job. We needed him to come out relatively quick so he came out the next day which was a Saturday. While he was here he was very patient explaining his technique and answering my questions.

Very well

We had more rain in the month of April 2011 than any month in history - per my city water folks. Discovered a leak behind a fabric panel (my walls) ... Dave, from Georgetown Roofing, came and spent the time to look, show me how we can be sure that it is the place leaking and gave me a firm price. Not so good with the paperwork as he had none to give me at the time - but did follow-up with it in writing since I always want it in writing. Later their copy of my quote was used to provide a signed, paid receipt. Doug, his father, also showed up promptly, for the job - when scheduled. As I said above, I'll write back if I have to have them come back but appears to be "no fuss-fixed." I did get another quote and that company appears to have a newer method that is better. However, no way that I should have been only shown this $750 method - plus a further option for more $ - for a wall crack that hasn't leaked for the 7 years I've lived here. I found it interesting that this company, previously not on Angie's List when I was looking, has since been added and given "F's" by two different people who used them for expensive work!

The experience with Georgetown was excellent, from start to finish.