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Fibercare

Carpet Cleaning, Oriental Rug Cleaning, Carpet Sales and Installation,

About us

We are an IICRC (Institute of Inspection, Cleaning, & Restoration Certification) certified firm which means that all technicians are required to take classes throughout the year and pass required tests. John Schremser is an IICRC Master Textile Cleaner and an International Certification Registry (ICR) Certified Carpet Inspector. Fibercare is not only a “family-owned and operated” business, but we are a local operation, servicing all of metro Grand Rapids, West Michigan area, Lakeshore, and Holland/Zeeland. “We treat each customer like they are our own neighbor. It's a truly unique experience with people who care. The thing that sets us apart from other carpet cleaners is not just the extensive education and training I require of my technicians, but the fact that we love people and we care about their needs.”

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

carpet cleaning, carpet and area rug repair, area rug cleaning, upholstery cleaning, leather cleaning and repair, grout tile and stone cleaning, carpet spot dyeing, water damage restoration, carpet inspection reports, commercial carpet

Services we don't offer

air duct cleaning, window cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

john S.
09/2017
5.0
carpet cleaners
  + -1 more
The cleaning took about 1-1/2 hours and they use several different stain removers that achieved great results.
Description of Work: Cleaning carpets in three bedroom, rec. room and stairway. Carpets were dry in 6 hours. Removed most of the stains, with very few remaining. Does not move heavy furniture but works on heavily stained traffic areas. Their method of carpet cleaning produced very good results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

albert M.
04/2017
5.0
carpet cleaners
  + -1 more
Two friends recommended Fibercare for our carpet cleaning needs and we were more than satisfied. They were very good about communicating with us on their arrival time and very professional. They were extremely knowledgeable about carpets in general and the best way to address specific needs. They did not overstate our needs and, in fact, told us some areas only required the high traffic paths be cleaned. I will not hesitate to call them in the future.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Fibercare
Thank you [Member Name Removed]! We greatly value your trust and confidence and sincerely appreciate your loyalty to our business. We appreciate your business and look forward to serving you in the future!

Chad W.
03/2017
5.0
carpet cleaners
  + -1 more
Fibercare did an amazing job and left everything looking like new. Isaac was a little late but made sure to call ahead and let us know. He was very professional and courteous. We plan to use Fibercare for all future carpet and upholstery cleaning needs.
Description of Work: 5 bedrooms, 1 large living room, 2 area rugs, 2 sets of stairs and 1 couch were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fibercare
So glad that you enjoyed our service [Member Name Removed]! We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come!

Karen K.
11/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did a great job. They seemed to know what they were talking about with cleaning methods for this kind of rug. They showed up on time, rugs were clean, price was reasonable.
Description of Work: Fibercare cleaned two large wool oriental carpets for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kathleen T.
11/2014
5.0
carpet cleaners
  + -1 more
They do an awesome jobs. They do some tricky things for me. They are really great. I've always been very happy with.
Description of Work: They do carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra B.
05/2014
5.0
carpet installation
  + -1 more
This is a great company. I have used him for a long time. I have allergies to chemicals, but he uses an organic solution to clean my carpets and does a better job than I have seen any other company do. He has great attention to detail and is very meticulous. A true perfectionist. He wears protective covers on his shoes so he doesn’t track in dirt. When he finishes the carpets look new.
Description of Work: Did carpet cleaning on my entire house including stairs, repaired my carpet, and re-stretched it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

christine S.
08/2013
5.0
carpet cleaners
  + -1 more
Great. John and his crew are always accommodating to our needs. Since we are an office - he will let us make appointments after 5:00 so that we are interrupting the staff. The carpet always looks like new after he is done and if for some reason a stain doesn't come out he will notify me and explain the problem. He has been a vendor for our company for over 10 years. He also does full office carpet cleaning two times a year. I have recommended him to a number of friends and co-workers.
Description of Work: Came out and did spot cleaning on some stains around the office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Chris G.
05/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did a great job. They took care of my house and were very professional.
Description of Work: They cleaned the walking area of carpets throughout my house and some area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

J F.
07/2011
5.0
carpet cleaners
  + -1 more
Technician showed up on time was very knowledgeable and certified. Everything looks and smells great.
Description of Work: Carpet cleaning, area rug cleaning, and some pieces of upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

    Contact information

    925 Rosewood St, Jenison, MI 49428

    http://www.fibercaregr.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade

    Trade License Number
    21694
    Trade License Expiration
    05/17/2018

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Carpet Sales and Installation,
    Leather & Vinyl Repair,
    Upholstery Cleaning

    FAQ

    Fibercare is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Fibercare accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Fibercare offers free project estimates.
    Yes, Fibercare offers eco-friendly accreditations.
    No, Fibercare does not offer a senior discount.
    Yes, Fibercare offers emergency services.
    No, Fibercare does not offer warranties.
    Fibercare offers the following services: carpet cleaning, carpet and area rug repair, area rug cleaning, upholstery cleaning, leather cleaning and repair, grout tile and stone cleaning, carpet spot dyeing, water damage restoration, carpet inspection reports, commercial carpet
    air duct cleaning, window cleaning

    Contact information

    925 Rosewood St, Jenison, MI 49428

    http://www.fibercaregr.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM