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CHRISTOFF & SONS Floor Covering

Flooring Sales and Installation, Carpet Cleaning, Ceramic Tile,

About us

Established in 1979 and owned by Tom and Ted Christoff, we are a full service floor covering store and so much more. In addition to flooring for commercial and residential customers, we offer window treatments, area rugs, countertops, and professional flooring maintenance including upholstery and carpet cleaning, ceramic tile cleaning and hardwood refinishing. Our show room is designed with you in mind, well organized, brightly lit and clearly marked. We want you to enjoy your experience with us and leave with a feeling that you were treated right. We have a great selection of the finest floor coverings from Mohawk, Mannington and many other companies. We feature a large inventory of materials in stock at discounted prices. We are sure that we can find the right product at the right price for you and your project.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Alll floorcovering, carpet cleaning, hardwood refinishing window treatments, countertops, area rugs

Amenities

Free Estimates
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.728 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
4%
3
4%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 28 reviews

Tracy R.
06/2024
1.0
window treatments
  + -1 more
FOR THE LOVE OF GOD...PLEASE DO NOT SHOP HERE!!!
Description of Work: NEVER WOULD I HIRE THIS COMPANY!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


David M.
04/2016
5.0
ceramic tile, flooring contractor
  + 0 more
The installers arrived exactly when they said they would. We needed special arrangements due to not wanting to shut down 2 bathrooms at the same time. So they came 1 day and did one bathroom, and came a few days later to do the second bathroom so that we would have a working bathroom. They did not charge any extra for having to come out on separate days.
Description of Work: Installed ceramic tile in 2 bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Teri B.
06/2014
5.0
flooring contractor, hardwood floor
  + 0 more
We shopped for carpet and hardwood flooring. Vicki Steele gave us information and answered questions and helped us get the best possible price. The gentleman who came to measure was very prompt and helpful. The delivery went as scheduled and the sub-contractor they engaged to install the carpet, Barry Taylor was very nice and professional and answered our questions. Thank you!
Description of Work: Sold us carpet and installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for choosing us. It was our pleasure to help you with your flooring needs. We look forward to helping you in the future.

Barbara P.
06/2014
3.0
flooring contractor
  + -1 more
Carpet not as bright had back on e to go over stains Furniture not as bright as it is with other cleaners. Had him go over some spots on carpet and it helped a little.
Description of Work: Cleaned carpet and furniture

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Robert M A.
04/2014
5.0
flooring contractor
  + -1 more
They were great every step of the way. About a month ago the joint between to of the laminate floor boards opened up. The owner came down and repaired it. This was eight months after installation.
Description of Work: Replaced wall to wall carport with laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Julie F.
10/2013
2.0
carpet cleaners
  + -1 more
Being new to Jackson, I was just asked by my manager who resides outside of Jackson, to get several quotes for carpet cleaning Looking in the Yellow Pages the first service I called was CHRISTOFF and SONS. A very nice gentleman arrive on time as scheduled. He came to measure an offer a quote for carpet cleaning, He was very friendly , and appeared very knowledgeable. After he was through with measuring, he told me he would never be able to get he carpet as clean as it was now. He went on to explain the fibers in the Berber were were scratched and that was why it would be a waste of time and money to have cleaned. The representative from CHRISTOFF and SONS gave me two options; basically have it cleaned for $577, or buy new carpet, which would he felt was really be our best option. I thanked him kindly for his time and would be in contact with his company if his quote fit into our budget. I talk to other professionals in Jackson about this quote for carpet clean. I swear all of the laughed at me as the woman I talked with were all born and raised in and around Jackson. They explained that CHRISTOFF and SONS did clean carpets, but their primary businesses was to SELL carpet and other floor products. Needless to say of the four quote I received, this was certainly the highest.
Description of Work: I asked for a quote to have 3 rooms cleaned in my office. My office is located in downtown Jackson, an old home converted into office space. The carpet is a light Berber and had worn well. but with several years of use, it was dirty. My room measurements were approx 17 x 24. The carpet is approximately 8 years old.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$577

Sharon F.
09/2013
5.0
flooring contractor
  + -1 more
I was very pleased with the whole process - from the sales staff to the guys that came out and measured things up to the installation crew. I have absolutely no complaints.
Description of Work: 4 rooms and a stairway of carpet, pad etc and 3 rooms of linoleum that a sub floor had to be put down first?

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for the wonderful review. We are all pleased that we could help you.

James B.
04/2013
4.0
flooring contractor, ceramic tile
  + 0 more
The flooring was excellent. The back splash was a little sloppy.
Description of Work: They put in flooring and put in my back splash tile by my sink.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you very much for you review, we appreciate your feedback and your time

Helen H.
03/2013
5.0
flooring contractor, ceramic tile
  + 0 more
We've been using them for the past 15 years and the services have always been superior.
Description of Work: They installed carpeting and tile. They've also cleaned the carpeting and tile, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you very much for your response. We are so glad that you happy with our work.

Anita S.
03/2013
5.0
flooring contractor
  + -1 more
The services were excellent overall! We really liked them, and my husband was really impressed with the technician that installed the carpeting. For the quality of the carpet and the warranty we got, their price was good.
Description of Work: They installed carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry B.
03/2013
5.0
flooring contractor
  + -1 more
The service went very well overall. The installation crew was great; they were very clean and probably the best carpet installers we've ever had! I had no problems and would recommend them to anybody.
Description of Work: About three years ago, they installed laminate flooring and carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time, and are thrilled that you are happy.

JANA L C.
03/2013
5.0
flooring contractor, carpet cleaners
  + 0 more
I was very happy with them! They were very cooperative.
Description of Work: They cleaned carpets and repaired a piece of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time, and are glad that you had such a positive experience with us. We hope to hear from you in the furture

Karen J.
03/2013
5.0
flooring contractor
  + -1 more
Their service was excellent overall. The materials were delivered when they were supposed to, and they were great to work with.
Description of Work: I ordered floating vinyl flooring from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time, and are glad that you had such a positive experience with us.

David S.
03/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Their services were excellent! They were on time, minimized the dust during the work, and did a good job!
Description of Work: About two years ago, they refinished hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time, we hope the floor still looks great

David S.
03/2013
5.0
flooring contractor, ceramic tile
  + 0 more
The services went very well overall. It's a local company and they're competitively priced. The jobs are always of high quality!
Description of Work: They have done our tiling work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time, and are glad that you had such a positive experience with us.

Noe F.
03/2013
5.0
flooring contractor
  + -1 more
The services were great! They're very helpful when in the showroom, and the installers were obliging; for example, they moved my piano for me. They were very responsive with answering a question we had even after work was done about six months later. We were very pleased and they did exactly what we wanted!
Description of Work: About three years ago, they installed carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time, and are glad that you had such a positive experience with us. We are very happy that we could make things go so well for you that is always our goal.

Anthony M.
03/2013
5.0
flooring contractor, carpet cleaners
  + 0 more
The services were excellent overall! They were quick, efficient, and everything was great!
Description of Work: They replaced carpeting and did some ceramic tile work. They also shampooed some carpeting as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time, and are glad that you had such a positive experience with us. Very hapy that we could meet your needs, let us know how we can serve you in the furture.

Heather G.
03/2013
5.0
flooring contractor
  + -1 more
They are excellent! They had great customer service, and were very helpful with choosing products that would fit our needs. They did a great job!
Description of Work: They installed some flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time, and are glad that you had such a positive experience with us. We are very glad we could help you find the right products for your home

Charles W.
03/2013
5.0
flooring contractor
  + -1 more
The service went very well overall. The design that I laid out for them was very intricate, and they did a great job with following it.
Description of Work: About three years ago, they installed a kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time. We are glad we could help your vision become a reality

Nancy W.
03/2013
5.0
flooring contractor, carpet cleaners
  + 0 more
They're number one! They have good quality merchandise and the installation has always been good. They're honest and have been great to work with! For the service and quality, their price is fair.
Description of Work: They have installed carpeting and flooring. They've also cleaned our carpets every year. This is the company that we go to anytime we need anything done!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time, and are glad that you had such a positive experience with us. We try our best to be number one and are very happy that we are in your eyes, we hope to contiue live up to our customers in every way

robert S.
03/2013
5.0
carpet cleaners
  + -1 more
The service was very good overall! They're a good company.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time.We are glad you were happy with us

Wendy B.
03/2013
5.0
flooring contractor, window treatments
  + 0 more
They did an excellent job overall! They were also very friendly, prompt and professional.
Description of Work: They have installed carpeting and also window blinds.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time, and are glad that you had such a positive experience with us.

margaret O.
03/2013
5.0
carpet cleaners
  + -1 more
They did a beautiful job! The technician got the rugs very clean. One of my friends had used them too, but she said they left her rug too wet. However I was satisfied with them overall and I have no complaints.
Description of Work: They cleaned my rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHRISTOFF & SONS Floor Covering
Thank you so much for your review. We appreciate you taking the time, and are glad that you had such a positive experience with us. We are glad to hear from you

Sharon F.
10/2012
5.0
flooring contractor
  + -1 more
They put new flooring thorought the whole house. Was recommend by a neighbor. They came out and measured and then we scheduled a date for them to come out and do the work. They did a wonderful job. Only took them a couple day's. Very easy to work with.
Description of Work: Whole house flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from CHRISTOFF & SONS Floor Covering
thank you Customer for your trust in us. Ted Christoff

DAROLD B.
04/2012
5.0
flooring contractor
  + -1 more
I had been to their office and looked at different styles and stuff they had. My experience with them so far has been pretty good. They came out and measured everything. I would use them again in the future.
Description of Work: I used Chirstoff & Sons Floor Covering Inc to get an estimate for kitchen flooring. They have already put across the laminate out because that should be at room temperature.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0

Yes, I recommend this pro
$2,100

Response from CHRISTOFF & SONS Floor Covering
thank you Member, it was a pleasure to serve you.
    • 1(current)
    • 2

Contact information

109 S ELM AVE, Jackson, MI 49203

http://www.christoffs.com

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Cleaning,
Ceramic Tile,
Window Treatments,
Hardwood Flooring Sales and Installation

FAQ

CHRISTOFF & SONS Floor Covering is currently rated 4.7 overall out of 5.
CHRISTOFF & SONS Floor Covering accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CHRISTOFF & SONS Floor Covering offers free project estimates.
No, CHRISTOFF & SONS Floor Covering does not offer eco-friendly accreditations.
Yes, CHRISTOFF & SONS Floor Covering offers a 0% senior discount.
Yes, CHRISTOFF & SONS Floor Covering offers emergency services.
No, CHRISTOFF & SONS Floor Covering does not offer warranties.
CHRISTOFF & SONS Floor Covering offers the following services: Alll floorcovering, carpet cleaning, hardwood refinishing window treatments, countertops, area rugs

Contact information

109 S ELM AVE, Jackson, MI 49203

http://www.christoffs.com