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The Carpet Guys

Carpet Cleaning, Flooring Sales and Installation

About us

Since 1986, The Carpet Guys have have served Howell, MI and Livingston County as carpet and furniture cleaning professionals. We provide quality service at the lowest price—guaranteed—and with no hidden costs. We will clean your carpet to your 100% satisfaction. We use non-toxic, mildew-retardant cleaners and truck-mounted hot water extraction system that can extend the wear life of your carpet significantly. Residential and commercial jobs are welcome.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning

Amenities

Senior Discount

ask for details

Emergency Services
Yes

Reviews

4.619 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
16%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.5
responsiveness
4.8
punctuality
4.9
Showing 1-19 of 19 reviews

Ruthann Eileen Y.
03/2019
5.0
carpet cleaners
  + -1 more
The first time I used the Carpet Guys Matthew Wojtkowski did a wounderful job!!!! Then I hired carpet guys again to finish. Josh L. and Brett L. also were great. They helped to put everything back where it was supposed to be, also they took an item to the trash for me. I loved their work. They were very respectful also !!!!!!!
Description of Work: New Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandon M.
07/2018
5.0
flooring contractor
  + -1 more
The installer Joshua Laby was on time and very professional. I was smiling ear to ear with his work. He left my home cleaner than I could've done myself. I 100% recommend the carpet guys and Josh to everyone! A+ job!
Description of Work: Carpeting for three bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rudolph H.
08/2017
4.0
carpet cleaners
  + -1 more
Good job laying the carpets.Clean up was not the best.Did not receive a follow up call from the carpet guy.
Description of Work: Carpet installment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marge G.
05/2017
5.0
carpet cleaners, flooring contractor
  + 0 more
Okay. Carpet installation reps could have been more professional
Description of Work: Ew carpet. New kitchen floor

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Vern L.
08/2016
4.0
carpet cleaners
  + -1 more
Good, fast, and cleaned up after themselves
Description of Work: 900 sq.ft condo carpet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Carolyn B.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: deposit put on services to be done. Very friendly and professional so far
Rating CategoryRating out of 5
Yes, I recommend this pro

Debra M.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Everything was performed as ordered. We did get a citation from the city because the old carpet pieces were left on a "non public works day", but our city seems to have nothing better to do. My husband had to move everything to the back yard. Five days later he put them out at the curb. Again, it was our city looking for something to do.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynne A.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had are carpet cleaned. The service was great. We were very happy with the results.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda B.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

DIANA F.
10/2015
3.0
carpet cleaners
  + -1 more
The representative arrived promptly and brought in 5 sample boards of carpet. He measured while I went over the samples. This was the third company that I had come to quote the job so I knew about how many yards I needed already. Of the 5 sample boards only one had one close to what I looking for so I asked if he could show me what else he had in this style of carpeting. He said that one board was all he had. So, ok tell me how many yards and how much for this one. I just picked one. With Angie's list discount I thought it should be less than the other two quotes I had since the carpet was not quite the quality quoted by the others. The base quote on his quote stared out $1000 higher than the other two and after discount was about the same. Biggest problem was he told me I needed about 50 yards more than the others. Since he didn't have anything I really liked I said thank you very much for stopping by and good bye!
Description of Work: I called the Carpet Guys to come out to measure and provide pricing on living room, hallway and 3 bedrooms in my home.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Vicki W.
09/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Don N.
01/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: They over saturated my carpet and did not suction up the water as the pump kept breaking down. I had difficulty vacuuming after all of this as the carpet took several days to dry and the fiber was very stiff.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0


Julia S.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Michael H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my stairs, loft, and two bedrooms upstairs. They arrived on time, and before even coming to the door were setup and ready to begin cleaning. While the walk through and paperwork was being worked on, the other worker began spot treating, and they were in and out before I knew it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

aaron T.
06/2013
5.0
carpet cleaners
  + -1 more
They did great, customer service is great, very punctual, very knowledgeable, and would highly recommend to everyone.. Dean is a great person, with almost 30 years experience.. His expertise is unparalleled... Don't call anyone else, this is your Carpet Cleaning Service for life... It's now my Families!!!!! Thanks from the Whole Family guys, we feel so much better about our carpet now!!!!!!!!!
Description of Work: Steam cleaned our carpet, and did a great job!!!!!!!!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Maribeth R.
10/2012
5.0
carpet cleaners
  + -1 more
Prompt service, thorough cleaning, discount for first time customers, no disruption of household routine.
Description of Work: Carpets in house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kirt P.
06/2011
5.0
carpet cleaners
  + -1 more
They were excellent. The carpet is pretty old and I told him over the phone that I couldn't afford new so he said he would come and do his best. He really did a good job. He had a sale going. The price was excellent for the amount of work. I told them I would recommend them to anybody and I would use them again.
Description of Work: We used The Carpet Guys to clean the carpets because I had my husband's birthday party here. They cleaned a huge great room and two levels of stairs going up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

marsha L.
03/2009
5.0
carpet cleaners
  + -1 more
My initial call was answered by a very pleasant and helpful young woman, Angela. She answered all my questions and we set up an appointment. I was pleased that the owner, Dean, comes to every job. The appointment was for 10AM. I was told that they usually ask for an hour leeway in case they were detained at the job before mine. They called before ten and said they were running 30 mins behind. They arrived at the 30 minute delayed time. We walked through the house and discussed the carpets in each room. There was a minor problem with the equipment on the last room. The problem was fixed and the job was completed. I am very pleased with the results. Dean gave us some advice on how to care for common spills on carpets. Our carpets are white, so we really appreciated the information. Both Dean and his helper were courteous, clean and respectful of our home. I'm definitely going to use them next time. I would highly recommend them.
Description of Work: I had seven rooms, a curved stairway and medium size hall cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

kathleen K.
10/2008
5.0
carpet cleaners
  + -1 more
Very well. Very friendly first contact, Angie, who made the appointment was helpful and courteous. The carpet guys, Dean and Nate, were very knowledgeable about their craft. Done in a timely fashion = 2 hours total. I will be a repeat customer.
Description of Work: Carpet cleaned/all stains removed(some other companies could not remove).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

    Contact information

    809 McPherson St, Howell, MI 48843

    www.carpetcleaningbrightonmi.net

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Flooring Sales and Installation

    FAQ

    The Carpet Guys is currently rated 4.6 overall out of 5.
    No, The Carpet Guys does not offer free project estimates.
    No, The Carpet Guys does not offer eco-friendly accreditations.
    No, The Carpet Guys does not offer a senior discount.
    Yes, The Carpet Guys offers emergency services.
    No, The Carpet Guys does not offer warranties.
    The Carpet Guys offers the following services: Carpet cleaning

    Contact information

    809 McPherson St, Howell, MI 48843

    www.carpetcleaningbrightonmi.net