Big Thank you to Doug at Superior Hoist-Dock in Howell Michigan. I purchased my hoist over twenty years ago. Never had a problem until one day the cable snapped. Doug at Superior Hoist-Dock took my call and was on it right away. They had a pontoon with a small crane on at my dock in a couple of days even though I live over 30 miles away. Fixed my hoist with stainless steel cable and we were back in action in no time. Wow! Thank you for the fast, friendly, and above and beyond service.
Description of Work: Hoist cable replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
John S.
10/2017
2.0
boat sales, dock building
+ 0 more
When they eventually showed up, they did a fair job. (Hoists needed to be readjusted later on for leveling) Subsequent years we would call but they would not call back promptly or not at all. They use a pontoon/barge with a crain, which is very nice. But apparently only come when they have other jobs on the same lake. Not reliable.
Description of Work: They moved our hoists And dock section for a few years.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$350
richard L.
09/2017
5.0
dock building
+ -1 more
fine! crew arrived on time and installed dock as instructed with no supervision. Dock is level and sturdy and square I am happy!
Description of Work: install an aluminum dock stacked on the shore (used material from an estate sale)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$340
mary G.
06/2015
5.0
dock building
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Timothy K.
04/2015
4.0
dock building
+ -1 more
They were the only dock and hoist company that ended up calling me back. The interaction with them was overall okay. I know it is a busy industry, and they were good at responsiveness, but it did take them a long time to get them scheduled. They provided what I expected. They installed the dock, and the dock stayed put, and they also moved the hoist over. The price was competitive. They were a little late.
Description of Work: They installed a dock and moved my hoist.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$500
Jennifer T.
08/2014
1.0
dock building
+ -1 more
Not well apparently spending $6000 was not enough for this contractor.
Description of Work: More like what he didn't do. Talked to him four times he kept promising he was going to come out to give me an estimate on the job and two months later I'm still waiting for him to call me back and set up an appointment.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
Timothy S.
06/2014
1.0
dock building
+ -1 more
unknown
Description of Work: They did not return at least six voicemail messages before I gave up trying.
Rating Category
Rating out of 5
JEFF S.
06/2014
5.0
dock building
+ -1 more
Superior accurately answered my questions on initial contact and was able to install my dock soon after my request. Everything was handled professionally and good communication via phone, email, and text mags.
Description of Work: Install boat lift, 6 docks section, and dock accessories from shore line storage location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
John B.
01/2014
5.0
dock building
+ -1 more
.
Description of Work: I used SUPERIOR HOIST AND DOCK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Raymond D.
10/2012
5.0
dock building
+ -1 more
Called Doug and requested he come over to review the job. Doug showed up on time had good suggestions and completed the job that day at the quoted price. Will definetly use him again for all my Dock needs.
Description of Work: We wanted our dock reinforced so we could tie up our 22 foot Pontoon Boat to an existing dock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Colleen D.
05/2012
5.0
boat sales, dock building, sharpening
+ 1 more
The interesting thing is that they have a boat platform that has a motor-powered crane that lifts the hoist. We had used people before that just used a bunch of people to manually do this, but they use a contraption to do this. I like their service and Doug is a really friendly guy. I have recommended them to others.
Description of Work: They lift our boat hoist in and out which literally requires LIFTING more than 6 feet to put it up on the deck (we have no beach to drag it up on to). They also extend our dock for about $25-35.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Dock Building & Repair,
Boats,
Knife sharpening,
Landscaping
FAQ
Superior Hoist And Dock is currently rated 4.4 overall out of 5.
Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Superior Hoist And Dock accepts the following forms of payment: Check
No, Superior Hoist And Dock does not offer free project estimates.
No, Superior Hoist And Dock does not offer eco-friendly accreditations.
No, Superior Hoist And Dock does not offer a senior discount.
Yes, Superior Hoist And Dock offers emergency services.
No, Superior Hoist And Dock does not offer warranties.
Superior Hoist And Dock offers the following services: Installation, sales & repair of aquatic weed harvesting & weed control.