Primary Handyman, LLC

Contacted primary handyman to install laminate flooring on two staircases in my home. We set up a date for him to come out to give me a quote. He ended up calling me the day of the quote having to cancel. He stated that an emergency came up at one of his jobsites and he wasn’t able to leave. We rescheduled and he was able to come out a week later. He told me he would get back with me with a quote in a few days. I had to contact him a week and a half later for the quote. He said he still needed more time to put it together but should have it to me in a couple days. Primary handyman did send me a quote and I excepted. He said he could start the second week in December. I agreed to the quote he gave me which was a reasonable price. He then sent me a contract for me to sign and to pay a 50% deposit. After I signed the contract and paid my 50% deposit he said he would be contacting me right before the start date. When he contacted me (December 2nd) he said he was behind on work with three different jobs due to COVID-19. As a nurse I understood the impact COVID-19 was having and businesses so I agreed to reschedule. I had already bought all my flooring and supplies. Primary handyman told me he had nothing scheduled in January and would be able to complete the job then. He said the only thing he had going on was a vacation in the beginning of January and that he had nothing else lined up. He assured me there would be no problems getting the job done. So we agreed on January 25. On January 21st I messaged him to see if everything was still a go since I had not heard from him. He responded back “Hello, yes we are. I will giving you a call this evening to go over a few things.” Primary handyman did call me in the evening and told me that he will not be able to do the job. He said that he had asked somebody else to do it because he was so backed up and work . (Never notified me that another person was doing the job he said he’d be doing). He said this person just called him 30 minutes ago and backed out. Not only did he say that he had to cancel but that he wouldn’t be able to do my staircases because he is so overwhelmed with work and would have to refund my money. I asked him what happened to him not having anything lined up for the month of January? He stuttered and said well I didn’t but then I did. Sounds like something better came along and he didn’t want my business. My estimate was in November and he has wasted months of my time. Now I’m back at ground Zero trying to find somebody to put in my flooring. I suppose all the signs were there along and I should have followed my gut that he was not reliable.

Very good work very professional Will be my regular handyman!! Highly recommend

He gave me a quote. It came out really nice. They were very professional. He cleaned up his mess everyday when he was working. It was a great experience. He showed up when he said he would. He was excellent.

They were great when he cam,e out he gave me a quote and everything came out to the amount he estimated and he stayed 2 days for the stayed and very quick with his service efficient good and i never had an issue with my stair since he repaired it .

I was very satisfied with the job that was done. The final outcome exceeded my expectations in the quality of work, completed on time and the price was fair. Thanks Adam