Requested service to empty our tank for the first time. The driver/technician left the covers on our tanks damaged - driver screwed several lid screws through the base and left with several screws missing and us needing two new lids. I called the office and explained the issue and was promised the issues would be resolved. The company did not come out to fix the issue and we never heard from them again. Poor job and no concern after they get paid. Small note - the driver sat in our driveway for 15 minutes with his shirt off - not that big of a big deal but amateurish and unprofessional and a bit gross.
Description of Work: This was for the first septic system emptying for a newer house.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$329.6
Barbara A.
11/2017
5.0
septic tank
+ -1 more
Very well. The lift on one tank lid broke. The technician rigged a strap system that worked and hopefully will work next time too.
Description of Work: After 8 years I decided to have my septic tanks (2) pumped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie S.
01/2016
5.0
septic tank
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Hilary P.
08/2014
5.0
septic tank
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Joe H.
05/2014
5.0
septic tank
+ -1 more
unknown
Description of Work: Pumped the septic tank. |Really good job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$210
James K.
02/2014
5.0
septic tank
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Christine S.
11/2013
5.0
septic tank
+ -1 more
Excellent service; pleasant to deal with; very communicative and helpful.
Description of Work: Located and cleaned septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve K.
11/2011
5.0
excavators, septic tank
+ 0 more
They brought their back hoe in and immediately started working. They kept us apprised of the progress as the work went along. Once they had located the problem, (crushed tiles) they replaced the entire outlet line with PVC, replaced the excavated dirt and smoothed over the soil with the front bucket.
Description of Work: Howell Sanitary located and repaired the problems that I was having with my septic field. They did the work quickly and were very professional. They actually came in a few hundred dollars less than the estimated cost. I was very pleased.
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*Contact business to see additional licenses.
Service Categories
Septic Systems,
Excavating
FAQ
HOWELL SANITARY CO is currently rated 4.5 overall out of 5.
No, HOWELL SANITARY CO does not offer free project estimates.
No, HOWELL SANITARY CO does not offer eco-friendly accreditations.
No, HOWELL SANITARY CO does not offer a senior discount.
No, HOWELL SANITARY CO does not offer emergency services.