Rockford Tile Installation

Ceramic Tile, Kitchen and Bath Remodeling, General Remodeling

About us

Looking for expert tile installation and repair? Look no further! As an independent tile contractor, I specialize in walk-in shower installation and repair. Trust me to bring your vision to life with quality craftsmanship and attention to detail. Contact me today for all your ceramic tile needs in Grand Rapids.

Business highlights

11 years of trusted experience

Services we offer

We offer installations of walk-in showers, tub surrounds, floors, walls, backsplashes, and fireplace surrounds. We can also handle clean demolition of tile and stone.

Services we don't offer

Grout and tile cleaning is not an option. Grout repair is not an option. Grout only fails when pre existing conditions cause it to. Whether caused by structural issues, lack of prep, improperly used materials, or improper installation techniques, more grout will never mitigate the base issue. The decision to reject all grout repair requests is one based on ethics. I will not accept a clients hard earned money for something that will not last and simply does no one any good except for home sellers looking to dress up a failing install to hide it from potential buyers.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.015 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-15 of 15 reviews

Mark R.
12/2024
5.0
ceramic tile
  + -1 more
We had been looking for someone to install backsplash tile after we had new countertops installed. It was not a huge job and we seemed to have problems getting contractors to respond to our inquires for quotes. Jake responded very quickly and set up an appointment to quote our project. I am fairly well versed in the trades, and it became apparent quite quickly during Jake's onsite visit to look at our project that he knew what he was talking about. His quote was fair and he was able to get us scheduled between a couple of bigger projects. He showed up on time, did great quality work, spent time explaining things and answering my questions, and the jobsite was cleaned up after he was done for the day. His attention to detail was excellent, as was the finished product. I have no problem highly recommending Jake and Rockford Tile. I will not hesitate to call him back if we ever need any other tile work done.
Description of Work: New kitchen backsplash after new countertops installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Laureen R.
06/2021
5.0
ceramic tile
  + -1 more
He did a great job. Took the time to measure everything out and make decisions on best placement. He has attention to detail that we appreciate and he is a trustworthy person to work with. He stands behind his work and we know he would take care of any issues if they were to arise. We highly recommend him.
Description of Work: Kitchen backsplash
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,200

Emily H.
01/2021
5.0
ceramic tile, home remodeling
  + 0 more
Jake was great and did amazing work! He was knowledgeable clean kind and did a fantastic job . Will be using him again for other projects and would recommend!
Description of Work: Backsplash
Rating CategoryRating out of 5
Yes, I recommend this pro

Shari W.
07/2019
5.0
ceramic tile, home remodeling
  + 0 more
Great! They were able to come within a week. They had great pricing. Incredibly responsive to our questions and recommendations for future projects as well.
Description of Work: remove backsplash tile that was installed poorly from others

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

James T.
01/2019
5.0
ceramic tile, home remodeling
  + 0 more
First of all, Jake was very quick to respond for an estimate. Throughout the estimate process, we changed a number of things along the way and Jake was very prompt in adjusting the estimate to the revised work. When we finally agreed on the details, he set a schedule. In a miserable snowstorm, he showed up at the appointed time on the appointed day and began the tearout. It went smoothly. When he started to do the install, he explained several options for certain things such as the size of the niche and he adjusted his layout accordingly. We wanted a glass tile mosiac running from floor to ceiling at the valve and showerhead. He scalloped the edges of the tile rather than cutting the glass. It is magnificant. We had purchased an expensive glass shower door from Your Shower Door a couple of years before and hoped to use it in the new shower. Jake worked with that company to get the specs of the opening exact so that the door reinstalled perfectly. He knows all the latest materials, procedures and techniques. He worked on Saturday and Sunday in order to complete the job in a very timely manner. Cleanup was meticulous. A true professional. PS - when Your Shower Door came to reinstall their product, they were so impressed with the scalloped wall tile, they had to take a picture of it for future reference.
Description of Work: Tearout and replacement of ceramic walk in shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Raissa R.
08/2018
5.0
ceramic tile
  + -1 more
Jake was extremely detailed and did an amazing job. I didn't even bother to get another quote because I could tell that Jake knew what he was doing and the most important aspect to me was that the job be well done. I absolutely love my floors. Both Jake and Kodi were on schedule, timely, and cleaned up after themselves every day. I highly recommend Rockford Tile and would hire them again.
Description of Work: Tile flooring in kitchen, dining, hallway, (2) bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason M.
06/2017
5.0
ceramic tile
  + -1 more
things were great, cleanup was thorough. have recommended this company to friends already, and will use in the future.
Description of Work: had 500 sq ft of floor tile replaced and kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Russell B.
05/2017
5.0
ceramic tile
  + -1 more
Excellent work and work ethics,Great company
Description of Work: Custom tile job in master bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

John C.
01/2017
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
Install went perfect. Installer provided a free quote quickly and began work when he said he would. He was clean while in our home and was flexible when we needed to modify our design. He also provided cost savings idea's that we hadn't even considered. This is my first time experience on AngiesList and am glad I came here instead of CraigsList. What a great experience!!
Description of Work: Installer installed a kitchen back splash and full 3x5' shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

marsha C.
01/2017
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
It went extremely well.
Description of Work: 2 walk-in showers built.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandy L.
01/2017
5.0
ceramic tile
  + -1 more
Jake did an outstanding job, his tile work and knowledge is exceptional. I love my bathroom!!
Description of Work: Tiled tub/shower encloser with accent and niche,and tiled bathroom floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam V.
12/2016
5.0
ceramic tile, home remodeling
  + 0 more
We reached out to several tile installation/repair companies through Angie's List, but Rockford Tile was the only one with availability to come out and provide an estimate within a couple of months' time (several did not bother to respond to our inquiry - it appears that there is more work available out there for tile installation/repair-work than what our market can handle). I'm really glad Rockford Tile Installation could fit us in! I could not be happier with the quality of work performed by Rockford Tile Installation. The best part of our interaction was the excellent communication Jake Jorpi maintained throughout the project - he clearly wants his customers to be happy. If I ever need tile work again, I will be calling Rockford Tile Installation.
Description of Work: Base of tile shower cracked and deteriorated. We had water running into the basement, through the ceiling, so we needed the shower base to be torn out and replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Diane K.
12/2016
5.0
ceramic tile
  + -1 more
see above, everything went according to their estimate and time frame.
Description of Work: Excellent price and work. Showed up when promised and left the house clean. The work was excellent. Would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

kathy B.
05/2016
5.0
ceramic tile
  + -1 more
Completed job in 2 days planned. Results are great. Shower looks clean/renewed
Description of Work: ReGrout the master shower, Repair cracks, sealed tile/grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Anne H.
01/2014
5.0
ceramic tile
  + -1 more
The price was very competitive, and the quality of the work was excellent. I was really impressed by Jake's work ethic. They showed up promptly every day, and worked for 10-12 hours straight until the job was done, including Saturday and Sunday. Jake the owner is extremely attentive to detail, and took extra time making sure that the diagonal layout looked perfect, as well as choosing the placement of each tile (each tile had a different color) to have the best look. There were a couple of very minor changes we wanted after the fact and he came back at no cost and made adjustments entirely to our satisfaction. His worksmanship was excellent, and he kept an extremely clean job site. Several months later we are still extremely happy with the results and we will be sure to use him again. A year later and we are still extremely happy with the install, in fact, had a second bathroom tiles. You can see photos of the results of the kitchen on www.tilerockford.com
Description of Work: Rockford Tile Installation installed porcelain tile in our kitchen, two bathrooms and mudroom, and backsplash in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    340 Legion St, Howard City, MI 49329

    http://tilerockford.com/

    Service hours

    Sunday:
    9:00 PM - 6:00 PM
    Monday:
    7:00 PM - 7:00 PM
    Tuesday:
    7:00 PM - 7:00 PM
    Wednesday:
    7:00 PM - 7:00 PM
    Thursday:
    7:00 PM - 7:00 PM
    Friday:
    7:00 PM - 7:00 PM
    Saturday:
    9:00 PM - 6:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    2101211806
    Trade License Locale
    MI
    Trade License Authority
    Michigan Department of Licensing and Regulatory Affairs
    Trade License Expiration
    05/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Kitchen and Bath Remodeling,
    General Remodeling

    FAQ

    Rockford Tile Installation is currently rated 5 overall out of 5.

    Sunday: 9:00 PM - 6:00 PM

    Monday: 7:00 PM - 7:00 PM

    Tuesday: 7:00 PM - 7:00 PM

    Wednesday: 7:00 PM - 7:00 PM

    Thursday: 7:00 PM - 7:00 PM

    Friday: 7:00 PM - 7:00 PM

    Saturday: 9:00 PM - 6:00 PM

    Rockford Tile Installation accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Rockford Tile Installation offers free project estimates.
    No, Rockford Tile Installation does not offer eco-friendly accreditations.
    No, Rockford Tile Installation does not offer a senior discount.
    No, Rockford Tile Installation does not offer emergency services.
    Yes, Rockford Tile Installation offers warranties.
    Rockford Tile Installation offers the following services: We offer installations of walk-in showers, tub surrounds, floors, walls, backsplashes, and fireplace surrounds. We can also handle clean demolition of tile and stone.
    Grout and tile cleaning is not an option. Grout repair is not an option. Grout only fails when pre existing conditions cause it to. Whether caused by structural issues, lack of prep, improperly used materials, or improper installation techniques, more grout will never mitigate the base issue. The decision to reject all grout repair requests is one based on ethics. I will not accept a clients hard earned money for something that will not last and simply does no one any good except for home sellers looking to dress up a failing install to hide it from potential buyers.

    Contact information

    340 Legion St, Howard City, MI 49329

    http://tilerockford.com/

    Service hours

    Sunday:
    9:00 PM - 6:00 PM
    Monday:
    7:00 PM - 7:00 PM
    Tuesday:
    7:00 PM - 7:00 PM
    Wednesday:
    7:00 PM - 7:00 PM
    Thursday:
    7:00 PM - 7:00 PM
    Friday:
    7:00 PM - 7:00 PM
    Saturday:
    9:00 PM - 6:00 PM