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GEORGIA QUALITY CARPET OUTLET

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation

About us

Full Service flooring store. Check out our huge selections -- one of the largest in the state. Take home samples and let us come measure - at no charge to you!! Fully licensed and insured, installers are actual store employees. Family owned and operated since 1987!

Business highlights

37 years of trusted experience

Services we offer

Full Service Carpet store. Huge selection of carpet, laminate, hardwood, duraceramic, and area rugs. Our installers are store employees and not sub-contracted. Huge selection! Best prices!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-21 of 21 reviews

Betty A.
10/2018
5.0
carpet installation
  + -1 more
We were very happy with them. They spent a lot of time with us and they were very knowledgeable. The rug has held up nicely and we would definitely buy from them again.
Description of Work: We purchased an area rug from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne B.
06/2017
5.0
carpet installation
  + -1 more
Called to inquire about carpet stretching. Once they found out carpet purchased from GA carpets (over 10 years ago) said service was FREE !! Can't beat free especially when a good job. 😊
Description of Work: Carpet stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin H.
08/2016
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Work not performed yet.
Description of Work: We finally got the ball rolling with getting new flooring installed in our older condo we have had for a few years now. I have known about Georgia Quality Carpet for a long time now, as I grew up in the Holly area and see the billboard daily. We walked in expecting it to be a long day of searching for the perfect colors and trying to figure out what hard flooring would be best for us. Tony was the sales person we met. He was very friendly and exceptionally knowledgeable. We started with the hard flooring, briefly describing to him what our home situation was like (looking for hard flooring for our den and upstairs hallway, and having a dog) and he instantly advised against hardwood on the stairs (due to noise and aging dogs having difficulty). He also advised against laminate as it doesn't do well with water. He prompted us towards the vinyl planks, of which their selection was expansive. We then moved to carpet, and the first sample he laid out was exactly what we had both been picturing (Onyx). He also showed us a similar version (Pheasant) and we decided to take samples of both home. After we returned with our decisions later that day, we brought rough measurements and Tony worked out a quick number so we could plan our attack. We are looking into moving forward with GQCO, Tony's professionalism and knowledge was second to none.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,200

daniel R.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
Joe was very patient and professional. I made no less than 4 visits to the showroom and a half dozen phone calls to select the best match for my home. The product selections and knowledge and experience made my decision simple.
Description of Work: laminate and carpet sale for entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Barbara J.
05/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: I bought 2 rooms of carpet from them and they installed it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Joshua M.
09/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Whole house carpet replacement and install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

janet M.
05/2014
5.0
carpet installation, hardwood floor
  + 0 more
unknown
Description of Work: they were so helpful with knowledge in choosing the right carpet and pad. They arrived on time, layed it out, finished it up and cleaned up in less than 2 hours. I was amazed and very pleased. Sarah Waker in the store and Steve and Nat on the job were all wonderful! Jan from Ortonville

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$920

Annette G.
05/2014
5.0
carpet installation, flooring contractor
  + 0 more
We dropped off two leftover pieces of carpet for binding. Rug dimensions were established and a quote provided on-site. We picked up the finished rugs 2 weeks later. Carpet was muliticolor--binding matched perfectly. Both look great!
Description of Work: We had extra carpet from a carpet install. We took it to Georgia Quality Carpet for binding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gary V.
04/2014
2.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$3,500

Response from GEORGIA QUALITY CARPET OUTLET
We have searched our records and do not see any history of your name, but we would be more than happy to help you out with any problem that you may have from material or labor you have purchased from us. We do completely stand behind our work, and we will file a complaint with any manufacturer if there is a problem with the material. Please contact us and we will be more than happy to assist you any way possible. We are a family owned business that has been at the same location on Grange Hall Road in Holly for the past 26 years. We have store employed installers for our carpeting and we do offer a lifetime guarantee on our installation. Our phone number is (248) 634-0400. Once again, please feel free to contact us if there is any problem with any flooring that you have purchased from us and we will be more than happy to help you!

Catherine N.
12/2013
5.0
carpet installation
  + -1 more
Did a great job on my carpet installation. Very pleased with quality of both the carpet and installation.
Description of Work: Installed carpet throughout house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Sherry B.
11/2013
5.0
flooring contractor, hardwood floor
  + 0 more
We started this project in July. Our materials came in and we scheduled installation of flooring in September. There was a slight delay in timing but installation started October 3. It is now complete and is beautiful. We are installing carpeting in the Master Bedroom shortly. This delay was ours as we were out of town.
Description of Work: Quoted,ordered, and installed hardwood floors in our condo. Store staff were exceptional in professionalism and customer service. Installer was courteous, friendly, timely and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Brenda R.
10/2013
5.0
carpet installation
  + -1 more
As mentioned above, I have not yet had the carpet installed. The shopping experience was excellent, however.
Description of Work: The provider was wonderful at helping me narrow down choices of carpet and gave me an estimate. I was not ready to purchase, but was impressed with the service and also with the fact that the company does its own installation rather than subcontracting. I plan to purchase carpet from this provider within a month or two. A friend of mine bought carpet from this provider several years ago and found the prices very competitive. So did I.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Theodore C.
09/2013
5.0
carpet installation
  + -1 more
I was shocked when they called and said that my carpet was ready almost 2 weeks before I expected it! That was a very pleasant surprise. It was not hard at all to get the day that I wanted for the install. When that day came, the installer was here right on time. They moved the furniture out of the way that I could not get myself, and went about the business of tearing out the old carpet. It did not take that long. They cleaned up the dust and other things that were underneath the old carpet, and got prepared to put down the new. I didn't have a huge room, so there was only one guy working on it after the tear out, but he was nice, friendly and professional. I was with him the whole time, and we talked the whole time. He repaired a piece of the tack board around the edge that was damaged when the old carpet was pulled up. He added new pieces in areas that needed them. He cut the pad just right, and laid the carpet so that there was a seamless flow from my living room, and right down my hallway. The edges are solidly laid, and you can hardly even tell where the seams are. They took away all the old carpet and pad. I found myself wishing I had it done a year ago! I am very pleased with the whole experience, and next time I will just go to them from the beginning when I need new carpet, but that should be at least another 15 years from now. :)
Description of Work: I had desired new carpet for over 6 months now, and I shopped around to Karen's Carpet and Lowe's. They both would have been at least $200 more expensive than Georgia, even for IN STOCK carpet, in the case of Karen's. When I went to Georgia the sales lady was very nice and really took the time to work with me about the color I wanted, along with the density, design, and price. After talking with her, seeing how nice she was and how she really wanted to help me work within my budget I decided to go with them. I scheduled an official estimate, and they came out right away to get that done for me. He was professional and honest with me about different cuts I could get, which one would save me the most money, where the seams would be, etc. The price was very close to the initial quote that my sales lady gave me at the store.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Thomas A.
07/2013
5.0
carpet installation, flooring contractor
  + 0 more
Worked us into a two day time frame before movers came. Job looks great. Took time to ask me exaclty how I wanted stairs to look that had never been carpeted before and explained my options. Worked with me on giving me time to finish painting two rooms.
Description of Work: Replaced carpet in whole house. Worked us in a two day time frame beore movers came. Job looks great. took time to ask me exactly how I wanted stairs done that had not been carpeted before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

TERRI M.
04/2013
5.0
carpet installation
  + -1 more
unknown
Description of Work: Friendly, informative, installation and installers very professional. Will do business again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael R.
07/2012
5.0
carpet installation
  + -1 more
We had Georgia Quality Carpet Outlet, install carpeting in our living room and bedrooms. They were very helpful when we were in their store. They have the largest selection of carpeting and hard surfaces of any store I have ever been in. The salesperson helped me pick out the carpeting that would work best for me. They came out to my home and measured for flooring. They gave me a price. I ordered the carpet. They came out and installed it about 3 weeks later. The installers were great! The carpeting looks wonderful! I took the scrap pieces back to them and had them and quot;bindand quot; the edges, and got a few and quot;throw rugsand quot;, too. overall, best carpet experience ever!
Description of Work: - - Excellent customer service - - Very knowledgeable - - Wonderful Installation - - Very Friendly, Helpful & courteous - -Largest selection of any carpet store we had been in - - Would HIGHLY recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,450

Ronald C.
07/2011
5.0
carpet installation
  + -1 more
We were told the carpet would take about a week to arrive and they met that time frame. They arranged installation based upon our schedule. They took about 8 hours to do the job as expected and were very thorough in their cleanup.
Description of Work: We went to various vendors looking for pricing to carpet about 90% of our home. I pulled Georgia carpet from Angies list after reading the reviews. We visited them and found them to be delightful and extremely helpful. We toured their plant and had lots of choices. We were given samples to take home and approximate pricing based upon our selection. It was by far the best pricing we received. We were visited by the owner to verify measurements and they were wonderful. Carpet installation has a lifetime guarantee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Lori P.
05/2011
5.0
carpet installation
  + -1 more
This is a family run business and I spoke with both a brother and sister. I learned more about selection of carpeting and how to identify a carpet's quality and application for my needs from these two than I did from any other resource. They were very patient and knowledgable, and extremely customer oriented. Ultimately, I went with another company because the selection in the price range that I was interested in was better at another company (also excellent customer service) and I could get closer to what I wanted for a better price. In fairness, I did not present this situation to Georgia Quality Carpet (because I am uncomfortable doing this) so I don't know if they would/could have done a little better on the price of the carpet I wanted or not...
Description of Work: Shopping for new carpet/padding in bedrooms and a den

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

laura W.
05/2011
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
We had some flood damage, and therefore needed new flooring throughout our house. Although the carpet and laminate is not installed yet, it is on order. I went to several flooring stores before purchasing at Georgia. There staff was very friendly and helpful. They took lots of time to help me, both in the store and over the phone. Also, not only did the staff take time to answer my many questions about every product I looked at, I never felt pressured to buy any particular product, nor to spend more money. They were happy to let me take home any samples I wanted for as long as I needed. I also appreciated the toys and play house they have, which allowed me to shop and ask questions while my kids played!! I would definitely recommend Georgia!
Description of Work: n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,200

Michael R.
06/2010
5.0
carpet installation
  + -1 more
We visited this store on the recommendation of a family member after having visited home depot and a few other carpet stores. When we went in, we were greeted by a friendly sales person who tried to help us find the perfect carpet. They have a huge selection, so we spent a little while in their store. They did have a nice playhouse for our kids to play in so that we could actually look at the carpet :-) They let us take the samples home, then they came out and measured for carpet. The quote was MUCH better than the one I had gotten from Home Depot, Empire and Karen's. We ordered the carpet. When the installers came out they were very courteous and did a fantastic job. They didn't scratch up my molding like the last company did, and they used power stretchers. We were very happy with everything from start to finish!
Description of Work: They had EXCELLENT customer service. They also had the best pricing - and we shopped everywhere! The salespeople were not pushy and they fully explained everything to us. The installers did a fantastic job. This is the only place that I would ever buy carpet. They are even a local family owned business. Very honest people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

ROBERT H.
03/2006
5.0
carpet installation
  + -1 more
I REALLY APPRECIATED HOW QUICKLY THIS COMPANY WAS ABLE TO GET OUR NEW CARPET INSTALLED. THEY HAD A GREAT SELECTION AND THEIR CUSTOMER SERVICE IS TOP NOTCH.
Description of Work: WE HAD THEM PUT NEW CARPET IN OUR LIVING ROOM, DINING ROOM & HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    7112 GRANGE HALL RD., Holly, MI 48442

    http://www.GeorgiaQualityCarpetOutlet.com

    Service hours

    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation

    FAQ

    GEORGIA QUALITY CARPET OUTLET is currently rated 4.8 overall out of 5.

    Monday: 9:00 AM - 9:00 PM

    Tuesday: 9:00 AM - 9:00 PM

    Wednesday: 9:00 AM - 9:00 PM

    Thursday: 9:00 AM - 9:00 PM

    Friday: 9:00 AM - 9:00 PM

    Saturday: 10:00 AM - 5:00 PM

    GEORGIA QUALITY CARPET OUTLET accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, GEORGIA QUALITY CARPET OUTLET offers free project estimates.
    No, GEORGIA QUALITY CARPET OUTLET does not offer eco-friendly accreditations.
    No, GEORGIA QUALITY CARPET OUTLET does not offer a senior discount.
    No, GEORGIA QUALITY CARPET OUTLET does not offer emergency services.
    Yes, GEORGIA QUALITY CARPET OUTLET offers warranties.
    GEORGIA QUALITY CARPET OUTLET offers the following services: Full Service Carpet store. Huge selection of carpet, laminate, hardwood, duraceramic, and area rugs. Our installers are store employees and not sub-contracted. Huge selection! Best prices!

    Contact information

    7112 GRANGE HALL RD., Holly, MI 48442

    http://www.GeorgiaQualityCarpetOutlet.com

    Service hours

    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 5:00 PM