Randy started the cleaning services in 1980 and has grown to service the entire Lakeshore areas from South Haven up past North Muskegon. We have consistantly been voted "Best Carpet Cleaner" In the Best of West Michigan poll. We believe customer service is the most important aspect of any service company. We use the Hot Water Extraction Method of cleaning. We spot clean, pretreat, rinse, then groom your carpet and upholstery, leaving them looking like new, with no residue or soap to attract rapid resoiling. Any concerns you may have, we do have a free reservice policy to make it right.
Business highlights
44 years of trusted experience
Emergency Services Offered
Services we offer
Carpet Cleaning, Carpet Repairs, Upholstery Cleaning, Water & Flood Restoration
Description of Work: Not totally satisfied with results.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$140
sara G.
12/2014
3.0
carpet cleaners
+ -1 more
.
Description of Work: I usually love Randy's Carpet Care but the last 2 times they have not scheduled the proper time for the service ordered nor cleaned the stairs thoroughly.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Bob C.
09/2014
5.0
carpet cleaners
+ -1 more
Carpet looked great right after cleaning, however, several spots re-appeared a few days later. They came back and bleached the spots which did remove most of them, but a couple remained. They also cleaned our tile floor and that came out just great!
Description of Work: Cleaned carpet
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jill C.
08/2014
4.0
carpet cleaners, carpet installation
+ 0 more
unknown
Description of Work: My only complaint is that they were slow to deal with my problem, and delayed coming out by one week, and rescheduled twice. Pricing was fair. Might use them again, not sure...
Randy's provided excellent carpet cleaning, for our home, which we recently moved in to. They were on time, professional, and safe. They demonstrated meticulous attention to detail, working on stain spots, high traffic areas, and areas that were wavy, which needed stretching. Gary did an excellent job, and we will use them in the future. We highly recommend Randy's Carpet Care.
Description of Work: Cleaned entire home's carpet, as well as re-stretched, and re-seamed areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$532
Anthony Z.
01/2014
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John W.
12/2013
5.0
carpet cleaners
+ -1 more
They were recommended by our neighbor who stated they have tried every carpet cleaning company in the area, and none have compared to Randy's. We gave them a shot. Long story short, all the carpet looks brand new. We have two big Labs that track a lot of dirt into the house in one area, and another room that they lounge/sleep in. The carpet in their lounging room is very old and was somewhat dirty when we bought the house a year ago. I did not think it would come clean simply because of the age. Much to my surprise it looks brand new. Shocked actually. Always used a rental machine in the past and can say without question, those days are over!! Very pleased with the results and found it to be very reasonably priced.
Description of Work: Cleaned all carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Myrna H.
03/2013
5.0
carpet cleaners
+ -1 more
Cory showed up at the time he said he would and went right to work on the carpet. We had issues with candle wax in the carpet and a few other stains that worried us. But Cory spent extra time on the wax and stains and now, you couldn't tell where those stains were, and the wax was all gone!! He even gave us a discount for moving the furniture out of the way. Great job Cory!! We will deffinately use Andy's Capet Care again, and reccomend them to everyone.
Description of Work: We scheduled an appointment for an estimate on cleaning carpet in our livingroom and hallway. Cory came to our house, on time, and gave us an estimate for the job. He was very professinal; and neat and clean in his appearance. Andy's wasn't the cheapest estimate that we got, but we are glad we chose them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Kathy B.
12/2012
5.0
carpet cleaners, carpet installation
+ 0 more
I was very pleased with the results
Description of Work: Our dining room / living room are all in the same area he cleaned that and around our bed in our bedroom.Our carpets were ~dirty~ I actually thought there was a few spots that wouldn't come clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Michelle V.
04/2012
5.0
carpet cleaners
+ -1 more
Had Randy's clean my carpet again after trying some of the discount promotions from other places over the years (Randy's gives them too, maybe not quite as cheap, but they do have promotions). They do such a better job than other places. I experienced this years ago too when I had them do it. We needed to get some really tough spots out this time and then had them put on Scotchguard, since we never had that done b/c of the chemicals since we first had it cleaned. I have to say, the Scotchguarding did smell and it was cold to open the doors and air out, but gradually the smell disapated. I'm very happy with their service and have friends who only use Randy's because they always do a good job.
Description of Work: Carpet steam cleaning and Scotchguard applied. Needed to get some tough stains removed in my living room.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kenneth R.
04/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
He was very good. He was very thorough. It was tough job. He did the carpets too. I would definitely use him again.
Description of Work: He cleaned my carpet and furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard W.
11/2011
5.0
carpet cleaners
+ -1 more
They were on time, completed in a timely fashion, excellent quality, and for significantly less than the quote over the phone.
Description of Work: Cleaned living - dining rooms and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
Dean L.
08/2011
5.0
carpet cleaners, carpet installation
+ 0 more
They arrived within the time frame offered and layed down cloths to walk on the hardwood floors. They put lifters under all furniture and spent alot of time pre-spotting. When finished, they raked the carpet everywhere and cleaned up everything they brought with them. Also, they put large fans on the areas as they were finished to help it dry quickly.
Description of Work: They came and did almost my entire house. Other carpet cleaning places have been in and out in about an hour, but Randy's was here for hours, taking their time to do a good job. The carpet looks great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Philip B.
06/2011
5.0
carpet cleaners
+ -1 more
We were very satisfied with Randy's Carpet Care::::Rick was punctual and very informative. He went right to work on the carpets and did a great job:::we would definitely use this company again. :)
Description of Work: . We had two rooms cleaned, steps and a closet and two runners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
06/2006
5.0
carpet cleaners
+ -1 more
I AM VERY HAPPY WITH THE WORK DONE. MY THREE ROOMS LOOK GREAT. THEY MOVED THE FURNITURE AND PUT IT BACK IN PLACE. ONCE THEY WERE FINISHED WITH THE JOB. WE HIGHLY RECOMMEND THEM TO OTHERS AS WELL. THEY WERE AFFORDABLE FOR US AS WELL.
Description of Work: WE HAD THEM CLEAN OUR CARPET IN THREE ROOMS OF OUR HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
06/2006
5.0
carpet cleaners
+ -1 more
RANDY'S SERVICE HAS VERY PROFESSIONAL AND FRIENDLY STAFF. THEY SHOWED UP ON TIME, AND PAID SPECIAL ATTENTION TO HIGH TRAFFIC AREAS. WHEN THEY WERE DONE YOU COULDN'T TELL THAT THERE WAS EVER A STAIN.
Description of Work: THEY CLEANED MY HIGH TRAFFIC AREAS, WHICH INCLUDED TWO ROOMS, AND A HALLWAY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
06/2006
5.0
carpet cleaners
+ -1 more
THEY SHOWED UP JUST AS THEY WERE SCHEDULED. I WAS VERY SATISFIED WITH THE SPECIAL ATTENTION THEY PAID TO THE STAINS. WHEN THEY GOT DONE CLEANING MY CARPET LOOKED BRAND NEW!
Description of Work: THEY CLEANED MY LIVING ROOM CARPET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
06/2006
5.0
carpet cleaners
+ -1 more
THEY STAYED IN EACH ROOM FOR MORE THAN TEN MINUTES. THE JOB WAS DONE TO MY LIKING. THE CARPETS WERE REALLY NICE AND CLEAN. THE PEOPLE WERE CARING AND GENEROUS.
Description of Work: THEY CAME OUT AND SHAMPOOED THE WHOLE HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
CLARICE P.
06/2006
5.0
carpet cleaners
+ -1 more
THEY ARE AN ABOVE AVERAGE BUSINESS. I GIVE THEM TWO THUMBS UP FOR THE QUALITY OF THEIR WORK AND TIME MANAGEMENT. THEY ARE ALWAYS POLITE WHEN THEY COME TO MY HOME AND VERY WELL MANNERED.
Description of Work: THEY CLEANED AND STRETCHED THE CARPET IN THE MAIN LIVING AREA.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
06/2006
5.0
carpet cleaners
+ -1 more
THEY DO AN OUTSTANDING JOB. THEY ARE VERY PROFESSIONAL AND THE PRICE I PAID WAS MORE THAN FAIR. I WILL CALL THEM BACK EVERY TIME I NEED MY CARPETS CLEANED.
Description of Work: I HAD MY CARPETS CLEANED IN THE LIVING ROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
TERRY B.
06/2006
5.0
carpet cleaners
+ -1 more
I WAS PLEASED WITH THE COMPANY. THEY ALWAYS REPLACE THINGS BACK IN ORDER AND MAKE SURE THAT THE CONSUMER IS SATISFIED. THE PRICE IS REASONABLE AND THEY ARE CONSISTENT WITH THE JOB.
Description of Work: THEY CLEANED THE RUG IN MY BASEMENT AND THREE ROOMS UPSTAIRS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Flooring Sales and Installation,
Oriental Rug Cleaning,
Water & Smoke Damage
FAQ
Randy's Carpet Care Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: Closed
Randy's Carpet Care Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Randy's Carpet Care Inc does not offer free project estimates.
Yes, Randy's Carpet Care Inc offers eco-friendly accreditations.
No, Randy's Carpet Care Inc does not offer a senior discount.
Yes, Randy's Carpet Care Inc offers emergency services.
No, Randy's Carpet Care Inc does not offer warranties.
Randy's Carpet Care Inc offers the following services: Carpet Cleaning, Carpet Repairs, Upholstery Cleaning, Water & Flood Restoration