Top-Rated Soft-Wash Roof & Exterior Cleaning Professional
Since 2010, we have provided quality rejuvenation services to thousands of Michigan residents and hundreds of commercial and multi-unit properties. We utilize state-of-the-art "Soft-Wash" cleaning equipment that incorporates auto-blend technology. This allows us to provide a process that renders a thorough "deep-clean" result without the use of "old-fashioned" pressure washing. Our approach to cleaning requires 40% less water and typically lasts 4 to 6 times longer than traditional methods.
Description of Work: Never returned my phone call.
Rating Category
Rating out of 5
responsiveness
1.0
Samuel H.
02/2016
5.0
roof cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
Kent H.
11/2015
5.0
roof cleaning
 + -1 more
unknown
Description of Work: Ugly Roof's cleaned and treated my home, garage, and outbuilding roofs for algae and related growth. Streaked, ugly roofs now look like-new. Service was timely and as-promised. Work has multi-year guarantee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
carol S.
01/2014
4.0
roof cleaning
 + -1 more
The roof turned out great, we were very happy with the results, all the streaks are gone and it looks great. Was not so happy with how the person on the ground with the water hose sprayed the bushes to keep the solution off of them. On one corner of the house two of our bushes suffered damage because they were not watered well, we have some brown dead spots on them. The hose should have had a sprayer nozzle on it instead us just using a weak stream by putting thumb over end of hose.
Description of Work: sprayed whole house roof for mildew streaks.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$540
Response from Ugly Shingles LLC - Roof Cleaning Michigan
Hi [Member name removed]! Thank you for taking the time to review our service performance. I am elated to hear that you are happy with the overall results of the cleaning. However, I am not happy to hear that a couple of your bushes may have been damaged during the service. I would like to have a landscape professional come out to your home in the spring and take a look at the bushes. In the past, we have found it to be more common than not to be some form of disease that is causing the bushes wilt. When the bushes are treated by a professional, they most generally look great quickly after a treatment is applied. If the bushes were damaged during the service we performed, they will be replaced with the exact type. I will contact you in the spring to setup a time to meet and get this resolved for you as quickly as possible. If you have any questions questions, comments or concerns. Please contact me directly at: 517-798-5800 x 700 Thank you! Best regards, Steve
Anne H.
11/2013
5.0
roof cleaning
 + -1 more
Responded to request for estimate in timely manner and scheduled our job for a week later. Promptly notified us about need for re-scheduling due to bad weather, then did the job (which has a 5 year warranty) in an efficient, professional manner. Would highly recommend this company for removal of roof stains.
Description of Work: Removed stains/algae from house and garage roofs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$647
Robert K J.
11/2013
5.0
roof cleaning
 + -1 more
Easy to contact. Answered questions on phone. Identified a service date. Showed up on time. Did an amazing job on our roof. I could not believe the improvement that was obvious IMMEDIATELY. If you are thinking of spraying your own roof to get rid of the black streaks call these guys.
Description of Work: Cleaned roof of our cape cod style home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Neil L.
09/2013
5.0
roof cleaning
 + -1 more
Ugly Shingles, LLC did a fantastic roof cleaning job on my home and provided me with a clear and concise assessment of my exisitng roof condition. I would definitely call them back in the future and refer them to anyone interested in having their roof cleaned. Great job!
Description of Work: Roof cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$746
Scott B.
09/2013
5.0
roof cleaning
 + -1 more
Even though our roof was only 10 years old, we were being faced with purchasing a new roof for one of our rentals due to a mold/mildew build up on the shingles. We had recieved correspondence from our insurance company that if we did not have the black stains remedied our insurance would be cancelled. I called out roofing company to receive a bid. They recommended replacing the entire roof at a large sum of money. We sought out other options. The gentlemen I dealt with at Ugly Shingles were courteous and professional. They were very easy to get ahold of, and the job was done when they promised. They reassured us that their service would remedy our problem, and it did. They explained to us the benefits of their services, it truly saved us thousands of dollars from having to replace the roof. *We also had the siding on gables cleanedl* We could not be happier with the results. I would highly recommend this company to anyone faced with similar circumstances. -Scott
Description of Work: Roof and Siding cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Robert K.
09/2013
5.0
roof cleaning
 + -1 more
Ugly shingles got to job site on promised date and time. They were very professional and did a wonderful job. Their sales manger, Steve, was very helpful and returned calls promptly. He worked with us to beat insurance company deadline. Note: house was built in early to mid 1900's, and subsequently added on to over the years.
Description of Work: Cleaned shingles (got rid of moss). treated areas of mold on aluminum siding sent before and after photos to homeowners insurance co.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Darryl H.
08/2013
5.0
roof cleaning
 + -1 more
Ugly shingles look like new shingles. Cahnged whole look of house.
Description of Work: Cleaned ugly shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Kenneth D.
07/2013
5.0
roof cleaning
 + -1 more
They did an excellent job. My interaction with them was pretty satisfactory. They got back to me immediately and scheduled an appointment. They showed up when they were supposed to. They did the work and I was pretty satisfied. I would highly recommend them.
Description of Work: I used Ugly Shingles LLC - Roof Cleaning Michigan to clean my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Aaron S.
05/2013
5.0
roof cleaning
 + -1 more
It was a good experience, my roof looks really clean, I didn't notice how dirty was before.
Description of Work: Ugly Shingles LLC Roof Cleaning Michigan were good. I called them for an insurance issue and they did our roof and also our neighbor across the street as well. They charged $650 a roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Rachelle R.
04/2013
5.0
roof cleaning
 + -1 more
They arrived a day early, because the day scheduled, it was suppose to rain. It was so smooth. They were so great and professional. In addition to cleaning my roof, they did inspect the condition. Because of my home being on the market, I was concerned that the condition of the roof might be a problem for an inspection. They reassured me that it is fine and I still have many years left. Great professional team!
Description of Work: It was worth every penny. Steve was extremely professional and the team was very knowledgable. I had questions about my roof and they took the time to explain and reassure me. There were ugly black streaks on my roof, and I have listed my home for sale. It was so ugly. Because of the appearance, my real estate agent thought my roof was questionable. He came out and re-took pictures after the cleaning. It looks like a brand new roof! Steve was extremely responsive. I called over the weekend and thought I would get voice mail. He answered and was very responsive via text and email. I called on a Saturday and they had the work performed on Monday. And i live in the Kalamazoo area. They cleaned my gutters and made a repair. I'm so thankful for their service! Thanks, Steve!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$580
Leigh G.
04/2013
1.0
roof cleaning
 + -1 more
We can't stop people from doing what they do. We can only make them accountable for their actions. This is what I am doing as a member of our homeowner's association board. Hopefully, this is a wake-up call for the vendor.
Description of Work: This review is not about the service that this vendor provided but about the method that they employ to advertise their business. I cannot recommend a company that totally disregards both posted a "PRIVATE ROAD" and "No Soliciting" warning sign AND leaves garbage on each and every driveway!! I say it is garbage because that is where it ends up after it has to be picked up. Our homeowner's association posted "NO SOLICITING" for a reason! We are a PRIVATE ROAD and will not tolerate businesses who do not respect our privacy or the law. When a business disregards a posted notice and proceeds to leave their garbage in our driveways, it is breaking the law, that simple. The "garbage" consisted of their postcard advertisement in a baggie with a 2" rock in it. I watched my 84 year old neighbor (who walks with a cane) struggle to pick up this garbage. Hopefully, in the future, your company will be aware of where you decide to drop your garbage. "PRVATE" and "NO SOLICITING" mean just that!
Rating Category
Rating out of 5
professionalism
1.0
Kathleen J.
02/2013
5.0
roof cleaning
 + -1 more
I am a Realtor and first learned of Ugly Shingles LLC on television, Channel 7 ABC Network. JoAnne Purtan had contacted them to do a feature story on her segment "Don't Waste Your Money." I was amazed and impressed watching them clean a roof removing the ugly streaks and moss from a roof, and also learned that insurance companies are requiring that homeowners clean their roofs to avoid cancellation. Curb appeal is huge in my business, so I called them right away. Within minutes Ugly Shingles provided a quote and cleaned my clients roof that day! I was able to photograph my listing for the internet and brochures, and hold open house that week-end. The house sold with multiple offers, the owners were thrilled. I have used Ugly Shingles, LLC for several of my clients, referred them to other Realtors, and they cleaned our personal residence. I would definitely recommend Ugly Shingles, LLC to anyone looking for top notch professional service and a honest/ fair price.
Description of Work: Ugly Shingles LLC removed mold, algae, and bacteria from my personal residence roof as well as several other of my clients (homeowners) roofs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
jon O.
02/2013
5.0
roof cleaning
 + -1 more
Immediate results were exactly as promised.
Description of Work: Complete eradication of all moss, lichen & gloeocapsa magma staining using "soft-wash" system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Response from Ugly Shingles LLC - Roof Cleaning Michigan
Thank you, Member! We appreciate the positive feedback and look forward to doing business with you in the future. Best regards, Steve VanOast Sales Manager
Carol K.
10/2012
5.0
roof cleaning
 + -1 more
The two men sprayed our entire roof,contained and disposed of all of the run-off that came thorough the down spouts. They took care to protect and rinse off any plants that might have had any overspray. They did not us a power washer, which would have damaged our shingles. The roof looked wonderful when they left. We will use their service again should the need arise!
Description of Work: Sprayed our entire roof for moss and mold.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$515
Terri V.
08/2012
5.0
roof cleaning
 + -1 more
I submitted my request for a quote online the week previous. Steve called within hours with an estimate and a date for completion was set. While they did not arrive within the time frame initially indicated, they did call to confirm a later time due to traffic. So.. my errands were not held up, but completed earlier! Steve reviewed the process and inquired as to where the outdoor facuets were located so that my plants could be protected. He and his assistant worked as a team as they cleaned the roof and rinsed the run offs from my plants. The roof now is streak free and should be for the next three years. The plants continue to bloom! Steve's team was professional throughout and assured me that I could call with any questions.
Description of Work: The roof was thoroughly cleaned of the algae streaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Abby M.
07/2012
5.0
roof cleaning
 + -1 more
I contacted Ugly Shingles and a second company for estimates. Both companies were very responsive, but the Ugly Shingles estimate came in at half the cost of the other company's and included cleaning mildew off the garage siding, which is a service the other company doesn't provide. I was able to schedule the cleaning the following Monday. The team arrived first thing that morning and were finished in about two hours. They used an environmentally friendly product to clean the garage, but also set up my sprinkler before leaving with instructions to run it for another hour just to make sure the plants along the side weren't affected by the run off. They weren't and the garage looks fantastic. In addition to the cleaning, the team also completed a certified roof inspection, acknowledging in writing on the invoice that the roof is structurally sound. I wasn't expecting this, but very much appreciated it for insurance purposes. Everyone I interacted with at Ugly Shingles was friendly and professional. I would certainly do business with them again.
Description of Work: I recently changed homeowners insurance companies and was told by the new company that I had to have the moss removed from my garage roof before they would insure it. The garage faces north on a shady lot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Russ C.
07/2012
4.0
roof cleaning
 + -1 more
We purchased an older home that had years of moss build up on the roof. The company came out at the agreed upon time for the estimate and to perform the service. The roof looked much better after they performed the service, but some shady parts of the roof still did not look entirely clean. When I called to discuss the manager told me the build up was quite heavy. He assured me that the moss was 'dead'. If I could be patience, after a couple of good rain showers, it would wash away. And if it did not to call him again and he would come back out. As forecasted, after the showers the shady parts appearance did improve. The only complaint I had was a boxwood shrub and a strip of grass where the downspouts emptied browned out. I would use them again. On time, reasonably priced, and responsive to my questions.
Description of Work: Remove moss build up on my asphalt roof.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
STEVEN V.
06/2012
5.0
roof cleaning
 + -1 more
I would like to say my overall experience with this company was nothing but a breath of fresh air. It is hard to find a company these days that will go above and beyond to make sure you are completely happy. The team at Ugly Shingles is A++++++!!!!
Description of Work: The roof of a home I was purchasing had those mold streaks and I really wanted to get rid of them. I asked a Macomb County building inspector about it and he referred me to these guys. When I called, I spoke with James and he really helped me understand exactly what was going on with the roof and why those streaks were appearing. He answered all my questions and was very very helpful. They came out to preform the service, the results were immediate as promised and now my roof looks great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$620
Joanne W.
05/2012
1.0
roof cleaning
 + -1 more
NEVER bothered to return our call requesting an estimate! Obviously has more work than he wants. A very unprofessioal approach to business!
Description of Work: No service performed
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Ugly Shingles LLC - Roof Cleaning Michigan
Member, I would first like to apologize for the delay in getting back with you. We strive to respond in the most punctual and professional manner possible. Due to increased call levels during the summer months, some of our calls are intercepted by our voice mail system which results in delayed response times. Our team is constantly making the necessary changes to handle the higher call volumes. Again, I sincerely apologize for the inconvenience and urge you to give us another call. I will personally make sure your experience with us is excellent! Best regards, Steve Sales Manager, Metro Detroit Area
Linda Z.
03/2012
5.0
remodeling, roof cleaning
 + 0 more
When I informed Steve that my new insurance company required mess removal before 4/11/12 or would not insure my home. He said they be here mid-march; so I was surprised they could be here 3/7/12! Guarantee of 3 years!
Description of Work: Removed black streaks (gloeocapsa magma), lichen, mess and algae from house and garage roof and heat shingles. Included general visual inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$418
RICHARD M.
07/2011
5.0
roof cleaning
 + -1 more
This was probably one of the most pleasant service professionals I have ever done business with. The entire experience was outstanding, from the girls in the office to the guys on the roof, everything was A+. I would highly recommend them to anybody!
Description of Work: I had been calling around trying to figure out what was going on with my roof. Our shingles were completely covered in nasty black stains and I wanted them gone. The team at Ugly Shingles (I LOVE THE NAME) was extremely helpful with the knowledgeable information that they provided. Within a couple hours my roof looked like brand new again. My wife & I were totally shocked when we seen the results. The best part is nobody was up there power washing, they use a "soft-wash" system that gently washes the stains away. They were extremely careful with all my landscaping and moved all my yard furniture. I don't know what else to say, except I wish all contractors were this courteous!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
John E.
06/2011
5.0
roof cleaning
 + -1 more
Guys were awesome -- timely, conversational, friendly -- and did a great job. Took about 2 hrs start to finish. Roof looks amazing! And avoided an unnecessary replacement. Good price, too. 10% coupon.
Description of Work: First found out about this company through local advertising. Sought the roof cleaning option as an alternative to roof replacement. Roof had significant, ugly dark stains but was just 11 years old.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roof Cleaning,
Roofing,
Pressure Washing
FAQ
Ugly Shingles LLC - Roof Cleaning Michigan is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Ugly Shingles LLC - Roof Cleaning Michigan accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa