It went very well. Doug was professional, courteous and prompt to respond to my call. Whoever wrote the previous review that gave him an F was totally mistaken. It is hard for me to believe that this other customer wrote something so completely opposite of our experience. His family has had this business for years and other websites agree with my report - 4 STARS is good enough for me!
Description of Work: He unclogged the pipes to our bathroom toilet, sink, & shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
jason B.
03/2015
1.0
sewer cleaning
 + -1 more
no results except $415.00 bill
Description of Work: told me that the drain pipe was broken and could no do any thing for me and that the bill is 415.00 to check it out. had company come out and dig the septic line up and found the line is frozen and not broken. tried to contact the four numbers and left voice mails and no one will and no one will answer the phone or return my calls.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$415
Dan S.
04/2013
1.0
drain cleaning
 + -1 more
Don't waste your time calling them. They will make appointments so you can just wait around the house for them to show up. Never did even get a price or call back. Don't bother calling to see when they are comming, the rude girl on the phone won't give a straight answer.
Description of Work: They did not do a thing for me. Would be nice if I could just rent the tools from them and do it myself.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Sean F.
03/2012
3.0
plumbing, drain cleaning
 + 0 more
They were over priced. I would not use them again.
Description of Work: They came out to fix the drain in the basement.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
$400
Kenda D.
02/2011
5.0
plumbing, sewer cleaning
 + 0 more
He was referred to us by our plumber. He phoned us right away, and when he heard that we were time-limited, he rearranged his schedule and came right over. He was very friendly and offered excellent advice, and completed the job very quickly. His work and service ethic is excellent.
Description of Work: This gentleman went out of his way to come right over and clear our sewer line. He was personable, friendly, and did the job quickly. I would highly recommend him!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drain Cleaning,
Sewer Cleaning,
Plumbing,
Drain Pipe Installation,
Water Heaters,
Septic Systems
FAQ
Roto-Rooter Plumbing & Drain Services is currently rated 3.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, Roto-Rooter Plumbing & Drain Services does not offer free project estimates.
No, Roto-Rooter Plumbing & Drain Services does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Drain Services does not offer a senior discount.
No, Roto-Rooter Plumbing & Drain Services does not offer emergency services.
No, Roto-Rooter Plumbing & Drain Services does not offer warranties.
Roto-Rooter Plumbing & Drain Services offers the following services: Residential and commercial plumbing & drain cleaning.