I was not contacted by J&J until Tuesday afternoon. Told me that they did not realize I had left a message for them on their designated number. How pathetic can you be.
Description of Work: I left a message for J&J on their designated phone number Sunday night that the spring was broken on my garage door and I could not get it open. Advise them that I had a military mission first thing Monday morning and needed help getting the door open. Both cars locked in the garage.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Rick C.
12/2015
5.0
garage doors
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Doreen J.
09/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: I needed to solve last year's winter water problems. They listened carefully and then devised a good, reasonable solution. They were prompt, courteous, and very professional. Definitely would use them again, but don't expect I'll need to!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Tom S.
04/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: replaced the broken spring assembly on my garage door. Checked the alignment and lubricated entire door. I was very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
BILL J.
01/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: They repaired a garage door that had gone off its track. In addition they replaced rollers on both garage doors and tightened the rigging.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Edward M.
08/2014
5.0
garage doors
 + -1 more
Arrived on time completed work professionally and at a reasonable cost.
Description of Work: Replaced Weather Stripping on Garage Doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Nancy H.
04/2014
5.0
garage doors
 + -1 more
Nice guys.
Description of Work: Garage door piece was too big for my car, so they delivered it to our home free!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Sandy M.
04/2014
5.0
garage doors
 + -1 more
The weren't supposed to be here until afternoon but I asked if they had a cancellation if they would call.....they called at about 9 am said they could come then...I was very happy with that. They came....were VERY nice and the door was fixed in about 45 minutes. The price was very reasonable.....they texted me for everything...the appointment time and day, when they were in my yard and when they were finished with the job....THEY WERE GREAT
Description of Work: They replaced cables and hooks on the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$113
Donald M.
03/2014
5.0
garage doors
 + -1 more
They were able to diagnose the problem and fix it quickly as well as diagnosing a future problem as well. They were very professional.
Description of Work: Service on a large overhead garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Michael M.
03/2013
5.0
garage doors
 + -1 more
J and J CALLED TO CONFIRM APPOINTMENT. SHOWED UP ON TIME. DID A NICE JOB OF INSTALLING OPENERS. TOOK OLD OPENERS TO RECYCLE.
Description of Work: CONTRACTED THROUGH LOWES TO INSTALL TO GARAGE DOOR OPENERS.
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Service Categories
Garage Doors
FAQ
J & J Garage Door Service is currently rated 4.9 overall out of 5.
No, J & J Garage Door Service does not offer free project estimates.
No, J & J Garage Door Service does not offer eco-friendly accreditations.
No, J & J Garage Door Service does not offer a senior discount.
No, J & J Garage Door Service does not offer emergency services.
No, J & J Garage Door Service does not offer warranties.