Twin Lakes Nursery is a full service design build, contracting and maintenance landscape company serving the Grand Rapids and West Michigan area. For over 75 years we have been providing creative landscape plans, quality installations and a full range of services to our clients.
Business highlights
87 years of trusted experience
Services we offer
Our services include everything that you could need for your landscape, from initial concepts to caring for the landscape in years to come.
Services we don't offer
We do not offer irrigation or tree removal services, but we do use several preferred subcontractors for these services on our jobs.
Description of Work: Planted new landscape materials, removed old plantings, spring cleanup, and mulching.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
ilir S.
02/2015
5.0
landscaping, lawn service
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Colleen L.
01/2015
5.0
landscaping, snow removal
 + 0 more
Excellent!
Description of Work: I hired them to provide snow removal. The last company I used was expensive and not all that good. Twin lakes has removed the snow promptly and have done a very good job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
AARON K.
09/2014
5.0
landscaping
 + -1 more
They do a great job!
Description of Work: Installed our landscape and does spraying, mulching, maintenance for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Darian B.
07/2013
1.0
landscaping
 + -1 more
I contacted Twin Lakes Nursery in order to get a quote from them for landscaping, a retaining wall, grass, and drain tile as we just finished building our home. My initial phone conversation went okay aside from the fact that they tried to get me to go elsewhere for drain tile before they even came out to our home. They also told me that they were booked quite a few weeks out which was okay with me based on what the quote came back as. At that time, we setup an appointment for them to come out and give us estimates on our home. A week later on the day they were supposed to come out to the house to discuss options with us, get measurements of the yard, and all the other items necessary for a good quote, they called me up and said they were not going to come and that I should find service elsewhere. They said due to my time frame, they didn't think they could help me, even though I told them from the beginning that yes, we WOULD like the items to be done by August, but based on cost and other options we were willing to wait...thus setting up the meeting in the first place. I don't have a problem with them being busy, but to not even come out to give us an estimate, or to wait until the day of to call someone and tell them this, was very unprofessional to me. This came as a huge surprise to me based on all of the other great reviews they have received in the past. Hugely disappointed with this company, and I will not be recommending them to anyone looking for yard service. There are far to many quality landscaping companies out there to have to deal with this.
Description of Work: We were attempting to get a quote on grass and landscaping
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0
AARON K.
06/2013
5.0
landscaping
 + -1 more
They were on time, did good work and looked professional.
Description of Work: Installed a hardscape and lawn area for our office.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,200
Carrie A.
05/2013
5.0
landscaping, drain pipe, outdoor kitchens
 + 1 more
Their price was a little high for the drainage piece but was quite reasonable for the outdoor living space. So we are considering going with them next year for the phase 2 of our job. Matt came out and did the estimate and was super professional. He also took the time to talk through his estimate with us.
Description of Work: We had Twin Lakes Nursery come out and give us an estimate on some backyard drainage issues and as well as landscaping a new outdoor living space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane Y.
04/2013
5.0
landscaping
 + -1 more
Excellent plant stock, knowledgeable staff, and honest advice. I was very satisfied.
Description of Work: I bought a number of shrubs from Twin Lakes. I was very specific in what I wanted, and they were able to provide what I was looking for. The plants were in excellent condition, and have thrived. I appreciated being able to pick out the specific plants I wanted, rather than just having the nursery's choice delivered. In 2011 I also asked TLN to give me an estimate on amending the soil in a large area of my yard. I appreciated their honest advice that doing so would not accomplish what I hoped. I will used them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Karol W.
03/2013
5.0
landscaping
 + -1 more
They were responsive to my needs. They came on time, did the work, just as I had specified. I really like what they did with my difficult to plan "under a tree" issue.
Description of Work: Landscaping under a tree. Removed another dead tree in my landscape and replaced it with a different variety
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
John F.
12/2012
3.0
landscaping
 + -1 more
Quote almost twice as much as the 3 I recieved.
Description of Work: n/a
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
AARON K.
04/2012
5.0
landscaping, lawn service
 + 0 more
Good.
Description of Work: Installed new landscape for our offices.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
richard J.
11/2011
5.0
landscaping
 + -1 more
They did fine and they gave us some good advice. They told what to pull out as far as shrubs and bushes and what to put in there. Since then we have pulled out the shrubs and bushes but we haven't put anything in yet. We have taken his advice. We found that very helpful. We were very satisfied with the price and quality. They were very professional.
Description of Work: We used Twin Lakes Nursery for some consultation that we paid for.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robyn M.
10/2011
5.0
landscaping, lawn service
 + 0 more
Great! I would recommend calling Twin Lakes for a quote on small or large landscaping jobs.
Description of Work: We worked with Angie who was exceptionally patient with me on designing an entirely new landscape for our backyard. She came up with a beautiful and creative solution for the 6 foot drop off from old railroad timbers into the pool area. The other companies I quoted came up with plans that did not address my safety and design goals. The work took nearly a month to complete. We enjoyed the process and found the whole crew to be exceptional. We have had them out every year since for everything from bark delivery to recommendations on other landscaping projects. They openly refer other vendors and work with local sub-contractors who they have had positive experiences with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
JAMES K.
07/2011
5.0
landscaping
 + -1 more
Excellent! We do not "gush" about services unless we are really impressed.
Description of Work: We had an old, diseased ash tree in our front yard cut down so needed to replace it. Using Angie's List we contacted Twin Lakes Nursery and met Aaron. Aaron took it from there! What a great professional! He not only helped us to select the best tree in our price range, he personally picked out the tree and then came to the house with the crew to make sure the job was done properly. During his first visit, he answered questions we had regarding other trees on our property. When it was time to plant the new tree, everything was on time, as quoted and the crew who planted the tree did an excellent job to get it in the ground properly with no damage to our lawn. Before leaving they cleaned up and as they drove away it looked like the new tree had been in our yard forever! We enthusiastically recommend Twin Lakes Nursery and Aaron to anyone needing the services they offer!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Jody H.
04/2010
5.0
landscaping
 + -1 more
I've used them two or three times. They did a fabulous job. They are very personable and answered any and every question that you could think of. I was able to communicate with them by phone and email. One of the trees had a tusk and they referred me to someone else that was better and cheaper than they were. They are really, really good. They came out twice before to trim a Wisteria that hadn't been cared for. They pruned it in February when the weather wasn't that nice. It has blooms now and is beautiful.
Description of Work: I used Twin Lakes Nursery to completely relandscape my yard. I live in a house that is about 100 years old and so was the landscaping. They trimmed a spirea bush that was out of control. They basically left three big trees but everything else got ripped out and replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
ARVIN H.
09/2008
5.0
landscaping
 + -1 more
It went well. They were consciencious and put the effort in. The lawn didn't take the first time but they kept at it until they got it right.
Description of Work: They added a new lawn area. They transplanted some evergreen trees. They developed some planting beds and planted a few plants including a maple tree and a pear tree.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn and Yard Work,
Outdoor Kitchens,
Drain Pipe Installation,
Snow Removal,
Landscaping - Lighting,
Pavers and Hardscaping,
Landscaping - Lakefront,
Tree Service,
Mulch and Topsoil,
Leaf Removal,
Lawn Fertilization & Treatment
FAQ
Twin Lakes Nursery, Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Twin Lakes Nursery, Inc accepts the following forms of payment: Check
No, Twin Lakes Nursery, Inc does not offer eco-friendly accreditations.
No, Twin Lakes Nursery, Inc does not offer a senior discount.
No, Twin Lakes Nursery, Inc does not offer emergency services.
Yes, Twin Lakes Nursery, Inc offers warranties.
Twin Lakes Nursery, Inc offers the following services: Our services include everything that you could need for your landscape, from initial concepts to caring for the landscape in years to come.
We do not offer irrigation or tree removal services, but we do use several preferred subcontractors for these services on our jobs.