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The Tile Shop

4.3(
2
)

Ceramic Tile, Marble and Granite

About us

A company that's built on a foundation as solid as the tile we sell. If you ask us, bathrooms, kitchens and foyers used to be pretty boring places. Places that were measured in functional square feet instead of the degree to which they express your personality, attract attention and make your guests linger a little longer by the front door at the end of the night. So in 1985, with only a handful of employees and a lot of ideas, we set out to change the way people think about their homes one bathroom and kitchen at a time. That was the year we opened our first shop, in Rochester, Minnesota. Founded on the idea of providing do-it-yourselfers with the finest natural stone, ceramic and porcelain tiles with which to work, The Tile Shop was the independent, boutique alternative to big box retailers, offering the kind of unique tiling products that cannot be found anywhere else. As of April 2013, we have 75 stores around the US.

Business highlights

40 years of trusted experience

Services we offer

Your Source For All Things Tile - DIY, Granite, Travertine, Slate, Marble, Sandstone, Quartzite, Rock, Glass, Porcleain, and Ceramic. We also offer all setting materials to complete your job from start to finish. Never pay a restocking fee at The Tile Shop. We offer a full 1 year return policy.

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.32 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
4.8
value
3.0
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Write a review
Showing 1-2 of 2 reviews
Colette S.
07/2012
1.0
ceramic tile
  + -1 more
I found this company to be elitist and uninterested in small jobs. Just plain rude.
Description of Work: I attempted to buy replacement tiles for my kitchen backsplash.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
steven B.
04/2012
5.0
ceramic tile
  + -1 more
Very good experience
Description of Work: Purchased tile and accessories, Great selection. Happy to help you completely through the process. Not cheap, but the selection and quality are tops
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200

    Contact information

    2323 28th St SE, Grand Rapids, MI 49508

    www.tileshop.com/storelocator/storelocation.aspx?storeID=22

    Service hours

    Sunday:
    11:00 AM - 5:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 8:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Ceramic Tile,
    Marble and Granite

    FAQ

    The Tile Shop is currently rated 4.3 overall out of 5.

    Sunday: 11:00 AM - 5:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 9:00 AM - 8:00 PM

    The Tile Shop accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, The Tile Shop does not offer free project estimates.
    No, The Tile Shop does not offer eco-friendly accreditations.
    No, The Tile Shop does not offer a senior discount.
    No, The Tile Shop does not offer emergency services.
    No, The Tile Shop does not offer warranties.
    The Tile Shop offers the following services: Your Source For All Things Tile - DIY, Granite, Travertine, Slate, Marble, Sandstone, Quartzite, Rock, Glass, Porcleain, and Ceramic. We also offer all setting materials to complete your job from start to finish. Never pay a restocking fee at The Tile Shop. We offer a full 1 year return policy.

    Contact information

    2323 28th St SE, Grand Rapids, MI 49508

    www.tileshop.com/storelocator/storelocation.aspx?storeID=22

    Service hours

    Sunday:
    11:00 AM - 5:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 8:00 PM