The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 801-825 of 847 reviews

David C.
07/2013
5.0
Paul was very helpful and bent over backwards to provide what we needed. He explained everything in detail to my wife then waited a few minutes until I got home and explained everything again. The office called to connect with us before and after services to make sure we were informed and happy with their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark c.
05/2013
N/A
.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Philip R.
05/2013
N/A
Very professional staff and completed the work to our satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jens F.
05/2013
N/A
Good work, great service

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Kerry G.
05/2013
N/A
Very proficient technician with good ideas and execution of fairly unusual and difficult situation. A little expensive but assuming quality of work lasts should realize fair value ( meaning high quality at fair price)

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

cheryle 1 m.
05/2013
N/A
My appointment time was delayed & I had to call twice to make sure I was still on the schedule. That was really my only complaint. They answered my request for service very quickly, the serviceman was friendly & did a good job.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mike w.
02/2013
N/A
Jim was prompt and very professional. He did everything I asked and even suggested additional services. (one of which I decided to take advantage of [smoke alarm system]. Pricing was pretty good but certainly not cheap! I would definitely think of using them again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Shirley P.
01/2013
N/A
Very polite, friendly, thorough, fixed the switch, and did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

daryl S.
12/2012
N/A
Quick response and excellent service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin B.
12/2012
N/A
Dan was a true professional. Our issue was a tough one but Dan never gave up and solved the problem. I would recommend the Service Professor to anyone needing electrical work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alberts D.
12/2012
N/A
Paul was great to work with!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael D.
12/2012
N/A
Work completed nicely, without tearing up the drywall.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Janet S.
11/2012
N/A
The electrician arrived on time as scheduled and worked until the job was completed, even though it became apparent that more work was needed than was originally scheduled. I will definitely seek help from the same electrician for future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Valerie F.
10/2012
N/A
Serviceman came and fixed the problem the same day I called.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura C.
08/2012
N/A
The electrician who showed up spent so much time talking about himself that he didn't assess the job to be done properly. Hence he had to return a week later to finish what really needed to be done. I thought the charge was exorbitant for the work that was actually done.

Rating CategoryRating out of 5
quality
2.5
value
1.0
responsiveness
1.5


Mark P.
07/2012
N/A
Very efficient, professional and within quoted price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$208

Irene W.
07/2012
N/A
This was our first encounter with G&D Electric / Service Professor and at this point Ii couldn't be happier. Dan was right on time, got right to work, fixed two problems very quickly and we're considering a third, much more extensive project at this time.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$110

Patricia W.
04/2012
N/A
He was friendly, curteous and professional. Explained what he was doing, gave me the price up front and completed project in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Bob K.
01/2012
N/A
I thought we had already done this. Service provider was friendly and helpful. Thought the cost was a bit high but the guaranteed service will probably worth it. Thanks

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$900

John S.
12/2011
N/A
none

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Jan W.
10/2011
N/A
Fast service. Not sure about pricing, I didn't get bids, just needed a repair quickly.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed