The Service Professor, Inc. - Electrical

Very friendly. Very prompt. Excellent service. Very knowledgeable.

Service rep. Paul was on time and very polite and extremely knowledgeable. Work was done in a timely fashion,and was leakproof.

Great job

We had raw sewage in our basement July 4th weekend of all times. Adam came out and kept me calm, despite the 8 hours it took to get the job done and lack of water. He was very courteous and helpful and answered all my questions and even gave suggestions to prevent the problem in the future.

Plumber was very curteous, and polite, very helpful in explaining what was going on. Gave me 3 options for repair. I would use again.

Good follow up call

Service Electrician did an outstanding job. He literally had to run wire from my basement to the attic. He found a way to do it without putting holes in my walls to fishline the wire through.

Always nervous about having to call a plumber or an electrician, but the fee to come out to my home for an estimate was reasonable. and they presented a few options for services that they provide. I was very happy with The Service Professor. It will be first resource from now on.

Dave was awesome troubleshooting the wiring problem. He found the problem and had it fixed in about 90min.

I already sent in a review of service

I had serious issues requiring troubleshooting a recurring short-circuit after a major remodel. I did not want to call an electrician because of the cost, but finally had no choice. i was surprised at the efficient manner that the problem was resolved and also the expense. Prepping for the worst ($500), i was shocked at the mere $75 charged. Why did i wait so long? A huge thumbs up!

I got stuck with a MAJOR MESS when we just purchased this house. WHY did not the inspector catch this? Was he a moron? Was it the sellers? Did they try being their own "handyman" and screw up everything so that I ended up having to have 2 other major things fixed besides what I hired the electrician for. We had to finance this and cannot afford it! It should have been the sellers who should pay for the extra very important things that the electrician fixed because we are paying over $1000 out of our own pocket -- money we do NOT have and do NOT make, as we only receive disability.

The only reason I give a 4.5 is that I had the service scheduled for a Tuesday morning - the CSR called after the expected arrival time to advise that the electrician was unexpectedly delayed on his previous call and had to reschedule for the following day. I understand that things happen - and the ultimate repair service was excellent. Overall - NEARLY perfect and I'm very pleased.

I had what I thought would be a simple repair. Through no fault of the Service Professor, it turned out to be a much bigger project. The customer service was SUPERB and I was very happy with the professional that came to my house - just disappointed I wasn't truly able to complete the repair.

Very professional and educational. I will definitely use them again.

Dave was so Good and Kind Great Guy !!

Very tough water heater install. Plumber had to cut out the old unit and unit that I had purchased from store was much taller. Plumber had to do a retro fit and re-route the supply lines. He earned his money on this job.

Getting the appointment for the same day was very easy. But I never got a call to notify that he was on his way over. After he looked at the problem gas line he told me he had to price the work. So he went and sat in his truck for 45 minutes. Came back in, dropped off some tools and then drove off. He gave me one price at first and I said okay. He came back after the work with a lower price. He couldn't have come off as more shady. I asked for an itemized list. He went back to his truck and filled in 2 numbers that equaled the larger cost. He kept saying "I came here to help you" PUSHY

It was so easy to get an appoitment, they were right on time and fixed the mess of four switches in a single box of old wires. Our tech was very personable, intelligent and knowledgable he had it fixed in less than an hour. He is now my best friend and I have him on my speed dial for the next project that cmes up. The office followed up to see if I was satisfied as well.