The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 726-750 of 847 reviews

Earlina L.
04/2015
5.0
Did a very professional job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Eric A.
04/2015
5.0
Professional, excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dianne C.
04/2015
5.0
I have used the Service Professor two times. I was very pleased both times. This time I had an issue with my heat not turning off in one zone of the house. Tom D. came out very promptly and was able to diagnose several issues I was having and had suspected that I had received faulty work by another company. He wrote up and estimate and helped me obtain financing for this project and completed the work the same day. It was done very professionally and I am very pleased at this point with all that he did. Tom was friendly and personable and very patiently explained every thing to me. I would never hesitate to recommend this company at all. They know their jobs and do it well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tony p.
04/2015
5.0
Scott Frain is a professional , knowledgeable about the products being service and personable. Scott checked all the equipment and advise of any problems.. I recommend Scott and ( The Service Professor) to family and friends..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason M.
04/2015
5.0
I am a Home Protection member and they came to check out the heating system. I was very impressed with Scott. He was professional and personable. I have had great in home service with so far with The Service Professor

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gerry B.
04/2015
5.0
Very Friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jordan B.
04/2015
5.0
Fantastic work. Evaluated and replaced my sump pump on the same morning. Excellent customer service

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

sandra j.
04/2015
4.0
We found it to be a good contact, and as they sell a "home warranty"-like program, (which they discount other services off, so the costs are covered, depending on job size) fee 120$. since we don't have a home warranty and reduces out costs of calling someone out for plumbing, electrical, and HVAC. My husband travels exptensively for business, so this is good for me! Work was done until IT WAS RIGHT! No extra hidden charges for follow-up.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kourtney M.
04/2015
5.0
Extremely professional & was able to get started right away. I would definitely use this company again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John K.
03/2015
5.0
Had Donte come out for a PPP evaluation. Very professional and informative. Found out some issues the have to be addressed ASAP since the house wiring is not correct and/or plain old. Can't wait for him to return and start the work to make my home safe again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

BIMI W.
03/2015
5.0
Rich W. arrived and knew exactly what to do, how to do it, and completed the work perfectly. I highly recommend him! If you ask for him, you won't be disappointed. Plumbing work is expensive, however, so be ready.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jim K.
03/2015
5.0
Straight forward and honest about pricing. Good value and very easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda H.
03/2015
5.0
Have used The Service Professor in the past for remodeling my bathroom and plumbing issues and had fantastic service. Joined the service plan and now just had my furnace inspected and was very pleased with the overall experience. My service tech was very knowledgeable and gave me helpful hints and ideas for what we can do in the future to help conserve energy and possible upgrades. He was also very respectful and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

linda g.
02/2015
5.0
He was very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

linda g.
02/2015
5.0
He was very good and explained the problem and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patti M.
02/2015
5.0
Very friendly. Explained everything. Work was done quickly and professionally. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary S.
02/2015
5.0
Excellent, professional job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jacobus D.
01/2015
5.0
They were on time and gave me several options and the promptly got the work done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed