The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 701-725 of 847 reviews

Craig G.
07/2015
3.0
I had new shower fixtures installed in my bathroom. I guess my only issue is that when I got home from work I had to re drywall a 6x6 in hole up near the shower head, as I was told over the phone that there was no other way to secure the new chrome shower pipe. It was either cut the hole, or live with the old crusty pipe coming out of the wall. So I agreed to the cutting. After further inspection I think there could have been another alternative than cutting the hole, maybe a metal strap or clip. For $1340 I just wanted it to be a finished job with little or no work for me later.

Rating CategoryRating out of 5
quality
3.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Jodie B.
07/2015
4.0
Friendly and professional.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Joe S.
07/2015
4.0
My installer finished replacing the two switches. However, he installed the wrong color. Mine throughout the house are ivory. He didn't have my color, so he went ahead and installed bright white. He offered to return the next day, and I was his first appointment the following day. They are fine now, but it took two days.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Mary S.
07/2015
5.0
Roger did an excellent job managing my lengthy list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marie L.
06/2015
4.0
John got somewhat of a late start then was called away suddenly (and for almost 3 hours)...When the work did get underway, it seemed to go smoothly and the electrician was very friendly and knowledgeable! I am pleased with the overall result but in the end the cost was almost $1500.00 than what I was hoping to pay. The electrician WAS able, and happy, to stay to complete the entire job in just one day which was a HUGE blessing! Highly recommend (and will use The Service Professor again) but be prepared for some potential "sticker shock".

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Robert J.
06/2015
5.0
The repair was done quickly and neatly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Cindy B.
06/2015
5.0
Jim F. repaired some bad wiring going to my air conditioning unit. He was a joy to talk to and explained what had happened. Was VERY pleased with his work and will definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edie M.
06/2015
5.0
Adam R is very prompt and professional. He is very enjoyable to work with. He diagnosed the problem quickly and replaced the faucet in a prompt manner. We were very pleased with the job he did and with Adam. We highly recommend Adam and The Service Professor. We have been using them ever since we moved here 5 plus years ago. They do it all. Excellent work and customer service from both technicians and also office staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Irene I.
06/2015
5.0
The rep did alot of investagating to figure out the problem, then gave me some options on what to do and it was exactly the price it was quoted for.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Chaz K.
06/2015
4.5
Great service on time and clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim S.
05/2015
4.0
They are very good at what they do. Was not real impressed with having to reschedule my appointment because they were tied up at another account.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Jackie E.
05/2015
4.5
Responded quickly and provided service at the time of first visit. Friendly and courteous

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bob f.
05/2015
5.0
The project to repair a broken pipe and replace a faucet was done quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicole C.
05/2015
5.0
The work done was superbly. Our electrician was knowledgeable, forthcoming, polite, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

patrick s.
05/2015
5.0
Very professional the job was done right the first time. Even swept the floor after completing job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce S.
05/2015
5.0
I was very satisfied with the work that was done. your people were polite and friendly and very informative as to what they were doing and explained how they were going to finish the job. then they kept their word. thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

anthony p.
05/2015
4.0
Prompt service quality work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Ann H.
05/2015
5.0
I have done this survey and also answered these questions on the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harry M.
04/2015
5.0
My name is Harry Maldonado. Jim Foley is one of the best electrician. Personally he should be teaching the young ones. He was on time. I will always ask Jim to work at my home. He is coming back to work on or back porce and pole barn. You guys should give him an a award. It's hard to fine good men like Jim Foley.Thank you Jim. You did a great job.I will refer you to other people. He's a real hard working man. Wish he new plumbing. Lol

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marcia J.
04/2015
5.0
We would like to thank Mr. Rich Wilson for his wonderful service and professional demeanor with our plumbing needs. He was very upfront with costs and needed repairs. He did a great job, we are so pleased, If you had 10 on your scale he would be a 10 ++. If we need help again, no doubt will call and request Rich again. The Service Professor goes way above the mark for customer service. Thanks again Rich.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed