The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 676-700 of 847 reviews

Todd L.
09/2015
5.0
The technicians were courteous, clean, and very professional. They answered all my questions and did a great job of communicating with my home warranty company to ensure all covered repairs were identified. The work done turned out fantastic!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Avanell L.
09/2015
5.0
They were knowledgable efficient friendlly send them ( Donte and Tony when I need more help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Abbey L.
08/2015
5.0
I was SO impressed with Rich! He knew what he was doing and was very honest. I would work with your company any day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

BLAIR E.
08/2015
4.5
Donte was great. He listened, he recommended solutions, let me choose the options that fit my priorities and budget. Didn't have them do all of the possible work cuz I thought they were too expensive on a couple of solutions. Still spent $1500 on everything...it was okay writing the check... got great value on 80% of the stuff needed. Passed on the other 20%. I liked their business model and they were nice guys..

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

shelly n.
08/2015
4.0
overall happy price was abit more then i expected

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Janet N.
08/2015
4.0
After taking the afternoon off for the appointment, they did not show up. When I called they said it was because of power outages in the area due to a storm. I can understand that, but they should have called and rescheduled so that I did not have to take a second day off! They did waive the service fee after I complained, but then they did not tell the service person who came to do the work that it was waived, so I had to speak up and ask to have it taken off the bill. which he did, no problem. The work itself was done well, worker very pleasant and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
2.5

Yes, I recommend this pro

Bettt B.
08/2015
5.0
Roger Swigert was extremely professional, kind and courtious in starting his electrical job assignments. He was also thorough in explaining the importance of updating certain electrical wiring and new product. i would definitely recommend The Service Professor to all my family and friends. Thank Roger Swigert for a hard job well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David B.
08/2015
5.0
Friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Susan M.
08/2015
5.0
The Service Professor is the first place I call for my home projects. Adam was professional, cleaned up, and sent me a card to thank me for my business. I would recommend this business to my family and friends 100%.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

April C.
08/2015
5.0
I felt that my service professor plumber was knowledgeable, more than competent, friendly, and did not mind educating me along the way:). I not on would recommend the services to others but we became a member of their program. He were comfortable, listened too, and valued. It was service promoted with quality and a smile:)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Todd L.
08/2015
3.0
They did a good job timely, but very expensive.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
4.0


Anthony G.
08/2015
5.0
We would certainly recommend and refer this company to our friends and family. Their plumber, Adam R., was very professional and respectful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don M.
07/2015
1.5
They rescheduled my appointment 1/2 before the first appointment time after waiting hours for them to arrive. They would not even give me a ball park estimate until they got here. They charge $59 service fee whether you use them or not. I paid $314 to have one new fixture installed and it took about 20 minutes to do. Similar work we have had done by other electricians was 1/2 to 1/3 the cost. Quality of work was very good, but they are way too expensive. I would nto use them again.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
1.5


Josh V.
07/2015
4.0
A little pricy but the work was done quickly.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
3.5

Yes, I recommend this pro

Rick V.
07/2015
4.5
Jim did a fantastic job, however, this company is very expensive.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Joanne B.
07/2015
5.0
Josh was great. Very informative on what he was doing. Fast, professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0


Linda B.
07/2015
3.0
Dante was very professional and friendly. I think the amount of money I was charged $170 for the work done was a little much. He checked the electrical panel and found a loose wire on the GFI was causing 2 outlets not to work and replaced 1 outlet. That was it!! I was not informed of how much it was going to cost except for the $59 charge. I was having other work done by The Service Professor but I cancelled the job, I want to find someone that won't charge me so much for easy fix jobs.

Rating CategoryRating out of 5
quality
3.5
value
0.5
responsiveness
3.0

Yes, I recommend this pro

Julia C.
07/2015
5.0
electrician was very personable and replaced our smoke detectors and put in a surge protector. We ended up spending over $4000.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim M.
07/2015
4.0
They did a great job but a little pricey!

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Marsha B.
07/2015
4.0
Roger was on time, professional, courteous and engaging. The work was performed in a timely manner and he hauled away our debris from the jobsite.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed