The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 651-675 of 847 reviews

Steve C.
12/2015
5.0
The people who came to the house were very courteous and very professional. No high-pressure salesmanship just very calm and relaxing atmosphere. We were going to get several quotes (one for Hvac and 1 for plumbing.) We needed the plumbing done right away so he did it until finished around 8:00 that night. To say they are incredible is an understatement1

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott S.
12/2015
5.0
Roger Swigert was very professional and did a fantastic job. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon P.
12/2015
5.0
From setting up the service call through the actual service this company is top notch. Tony was very professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dan D.
12/2015
5.0
Roger Swigert was very helpful in keeping me informed of the progress of the work. As we needed to have consumers power also involved in this job The Service Professor office got everything set up with consumers and the job went better than I was thinking it would. Will use them again when the need arises

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jessica G.
12/2015
5.0
Absolutely loved working with them, the most friendly customer service, professional electrician did extra little things for me at no charge. I highly recommend the service professor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff L.
11/2015
5.0
Jim Haynes was very professional. Took care of my problem within a few minutes. He also quoted me a good price on some new plumbing and hot water tank. Will definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jordan B.
11/2015
5.0
Scott was fantastic. He came to check out the furnace and identified a part that was on its last leg. He gave us options and didn't pressure us at all. After we made a decision, he returned and installed the part quickly. He's a professional but also personable. Also, the admin support is very helpful. They give you a 15-30 min heads up when the person is on their way and are always helpful with any questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth F.
11/2015
4.0
Very kind people both the electrician and the staff. Wanda especially courteous and helpful. Would chooses them again!

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Donald B.
11/2015
5.0
Awesome employees, very personable and friendly. We will definitely contact the service professor for our future needs and also recommend to our friends and family.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Donald B.
11/2015
5.0
BEST Company for the repairs we needed for our new home purchased 11/7/2015. Awesome employees, John & Adam John = electrical Adam = Plumbing Will DEFINITELY contact you on any other projects we need done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill O.
11/2015
5.0
Excellent service! If you want it done quick and professionally they are a great choice. You do pay for it though.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

David G.
11/2015
4.0
The speed with which they responded was amazing. The serviceman was thorough and professional and explained everything. My only complaint would be the cost. They were the most expensive of all quotes, but they were the ones that could get it done the soonest, which was most important in my case.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

George H.
11/2015
5.0
They were fantastic - prompt, expert, and great communication throughout the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elaine M.
11/2015
3.0
The service was excellent, but the price was huge for the work that was done. I felt sick about what I paid after the serviceman left.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0


heather n.
11/2015
4.5
The furnace technician was very friendly and signed my daughter up for a home protection program. Two days later we needed that protection for a plumbing leak. They fixed in very promptly. Like any other handyman serviced however their prices are quite high.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Linda H.
11/2015
3.0
Prices are to high for senior citizens on fixed income. My cabnet drawers were damaged. He was very friendly, the plumbing work it self was satisfactory.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5


Paula S.
10/2015
5.0
excellent service by a very qualified electrician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig S.
10/2015
5.0
Our experience was great, Timely response to our initial inquiry, showed up on time, had the opportunity to see the costs of each project and decide which ones to do based on our budget, our electrician was very qualified and did an excellent job. Did on everything as they promised. Very satisfied, would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harrison T.
10/2015
5.0
He uncovered a dangerous flaw in the old panel, with fully corroded tie in strips. I had him install the latest model for safely Not pushy, and very friendly with a world of knowledge shared with me. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kallie J.
10/2015
5.0
Explained thoroughly and we could pick and choose what we wanted done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda H.
10/2015
5.0
Our technicians were very professional. When a problem arose because of a faulty part, they were quick to make the problem right for us. They did a great job in telling and showing us how to use our new equipment. They were very courteous and cleaned up after themselves. We will definitely use this company again in the future if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed