The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 551-575 of 847 reviews

Jackie W.
12/2016
5.0
Service was great. I needed a new outlet added in my laundy room, it was done quickly and the electrician explained everything before and after service. Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cherryl S.
12/2016
4.0
They were punctual and very courteous. My plumber did some additional work but was not able to fix the leak for which I called them. He said it could be a problem on my roof with the flashing. The roofer came out and all was well. So I have to have SP come back.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Shelli D.
12/2016
5.0
The Service was so good and he arrived on time and even checked a few other things for me while he was here. I was made to feel comfortable enough to sign up for the membership.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah C.
12/2016
5.0
Very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joanne S.
12/2016
5.0
Estimates are a little confusing when trying to break down indidual costs. Knowledgable workmen. Extremely nice and professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martha W.
12/2016
5.0
Extremely pleased with Steve who was skilled in his trade and communicating goals and process with me. I know my plumbing and home are well cared for now; I have peace of mind about a thorough job that was well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mindi w.
11/2016
0.5
We were charged close to $900 for fixing a shower drain. We were shocked. This is an outrageous price for the work that was done. We hold Home Advisor partly responsible for recommending them. This really hurt financially and was not a fair price

Rating CategoryRating out of 5
quality
4.5
value
0.5
responsiveness
4.5


K Andrew S.
11/2016
5.0
Very, very impressive from start to finish. Great communications, options offered, quality of work exceptional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael S.
11/2016
4.0
The service was exceptional, Jim was a class act and explained everything he was doing and why (good for the DIY want to be). I would definitely recommend Jim, the toughest part of the experience was the sticker shock of what the cost ended up being. I needed the work done and didn't feel qualified to perform it on my own, but wouldn't be having them come out unless it's an emergency in which case their speed and availability is unmatched.

Rating CategoryRating out of 5
quality
4.5
value
2.0
responsiveness
4.5

Yes, I recommend this pro

Robert D.
11/2016
5.0
He was very courteous. He didn't try to push other work. He diagnosed the problem promptly and fixed it right away. Very happy. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy M.
11/2016
5.0
Very knowledgeable and professional. Will definitely call again when we need them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank T.
11/2016
2.0
They communicated well and came out in time. When I talked to the company about the issue, I let them know the ceiling fan was working except for the lighting. When the tech came out he checked the wall light switch and fan adjuster and it was working properly. He did not tough the ceiling fan at all to see what the issue may be. He stated that the fan was working properly so we need to get a new ceiling fan. I already knew the fan worked but was not sure if the lighting could be fixed without purchasing a new one. If he had looked at the fan and said it could not be fixed and we needed a new one, I would be satisfied. The issue I have is that he did not look at anything in the ceiling fan.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
2.0


Bruce T.
10/2016
5.0
Jim H was very informative, clearly explained and outlined my options and did an outstanding installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John S.
10/2016
5.0
Very on-time, friendly, prepared and willing to talk through potential problems & solutions. Cleaned up after the work and very dependable. I would hire again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Samantha F.
10/2016
5.0
The technicians were very friendly and kept me informed as to what was going on

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Clarence M.
10/2016
5.0
Tony was outstanding. Easily identified the issue, reviewed repair options and fixed within 45 minutes from arrival. Great representative for your group

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Ann P.
10/2016
4.5
Customer service was excellent and their quality of work were great but kind of pricey! Willing to recommend this company to others! Thank you.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

chuong n.
10/2016
5.0
very knowledgeable, friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed