The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 526-550 of 847 reviews

Sally F.
03/2017
5.0
My furnace went out on a Sunday morning. I was extremely pleased that they had someone here within an hour after I notified them. The two women I talked to on the phone were professional and thorough in their explanations of their service. The technician was also professional, efficient, and polite. He wore booties over his shoes while in the house and removed them when he went outside. He fixed the furnace in about 30 minutes and made suggestions for further maintenance. Of course, I wasn't happy about paying extra for a Sunday call, but that's nobody's fault but the furnace's. I would strongly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Josita M.
03/2017
5.0
because my service provider did not have a ladder high enough for my ceiling, he will come a second time with no added costs to me to hang a new light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CHRIS S.
03/2017
3.5
The home adviser price projection for project was $300-$500 for the project, I no thats just a rough guess butI had them put a garbage disposal in that I had already purchased, they just needed to replace the pipes underneath snake the drain and hook up disposal, also replace a faucet outside, could not have been more that $200 in parts, overall bill was over $1,000. Very pricey, might want to shop around. Like the quality but very expensive.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
4.0


Jason T.
02/2017
5.0
Great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis A.
02/2017
5.0
Very professional and friendly! They were very efficient!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan R.
02/2017
4.5
I thought that The Service Professor was a little pricey but the service was excellent! Came when promised, Gave an estimate plus he checked out other areas of concern, i.e. Gas piping and fittings, dryer vent, furnace, water heater and future projects I'd like done. A true professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Corey S.
02/2017
3.0
Priced way too high

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
5.0


Jamie T.
02/2017
5.0
excellent service, promptly gets the job done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Irene S.
02/2017
5.0
Very perfessional!! Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rich S.
01/2017
4.5
arrived on time, did a fantastic job, even above and beyond the original job, great experience, would highly recommend them again

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Anthony S.
01/2017
5.0
We had an issue with low hot water pressure. They came out and cleared the valve that leaves the tank. Also recommended that we add a water softener as that what was causing the problem. Very friendly and efficient. I thought the pricing was fair but a little confusing they way they explained it. There was a service call fee, which they call something else, then there was a diagnostic fee. What I did not understand at first was that the diagnostic fee included the price of the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dorine H.
01/2017
5.0
Joshua was terrific. He took care of our needs and was very honest and up front with what our problem was with our Kitchen faucet. We would ask for him to come out again if the need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rachel H.
01/2017
5.0
Do not hesitate to use this company! After years of having our main drain snaked they were the best we've had!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott K.
01/2017
5.0
Tim was terrific - Knowledgeable and great customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed