The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 501-525 of 847 reviews

Dave H.
06/2017
5.0
Prompt, personable, professional. Very clean, Tom was an excellent tech. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig D.
06/2017
4.3
Excellent and timely service. The price did seem a bit high considering what was done.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Terry or Pat S.
06/2017
4.0
Steve did a great job. He was on time, polite and courteous, neat and thorough, offering many suggestions and plans and followed up with a phone call with the answer to a question I had.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Michelle H.
06/2017
5.0
They came the same afternoon my insurance contacted them, installed all the equipment to dry out my basement and even disposed of my damaged possessions.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Lorrie R.
05/2017
5.0
Steve was very helpful and informative. He reviewed several things while he was here and offered helpful suggestions and things for us to consider. He explained everything in a manner I could understand and because of his information we are considering having additional work done by your company. He did the work we needed today in a timely manner and with excellent results. Thank you, thank you, thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry F.
05/2017
5.0
Good Experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce A.
05/2017
4.0
My problem was solved - the drain is clear.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Clayton B.
04/2017
5.0
Professionals that know what they are doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick G.
04/2017
5.0
Good people i would hire them again

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve H.
04/2017
5.0
Tim Voskuhl was our technician to assist with pluming issues. He was outstanding! His customer service, knowledge, explanation of the problem and the solution was excellent. He located a part that was needed and finished the repair the same day. The customer service of Service Professor was impressive with phone calls confirming the appointment, follow up after the appointment and an e-mail telling me that Tim was going to be our technician with a picture and background on Tim. I would highly recommend this company for any assistance you need in your home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

chris s.
04/2017
3.5
Everything was great except the price. 300.00 for 12 min of work. Insanity.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0


Bryce J.
03/2017
4.5
Friendly, knowledgeable, hard working perfessionals

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Terry J.
03/2017
5.0
None

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jill H.
03/2017
5.0
Tony B was the best! He went above and beyond!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don J.
03/2017
4.5
Satisfied with estimate provided by gas line installer. Scheduled appointment for electrician was canceled by the company and rescheduled for 6 days later. The company will provide a $25 discount to make up for the inconvenience but I would rather they kept the appointment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Nick V.
03/2017
5.0
Our service professional Tim, was very easy to work with. We had a leak in the main house drain which he located and then described the most efficient way to repair it. Although the area was in a very difficult location, he solved every problem and finished in very good time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William F.
03/2017
5.0
We liked that he told us of all the options available on every problem we had. Really a nice man!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed