The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 401-425 of 847 reviews

Bill P.
06/2018
4.0
They could have done a better job of cleaning up after the work was done

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Sandi S.
06/2018
5.0
I called at 1 pm and they were there at 3pm. I knew right when they were coming and had regular texts about my technician, who was polite and provided great service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Lucas A.
06/2018
5.0
Tim was very thorough and transparent about costs. Super knowledgeable and even offered DIY advice for other projects he saw we were working on. Will definitely use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julie G.
05/2018
5.0
very friendly , explains what they are doing, takes effort to keep things clean while working and cleans up afterword. Only found one little bit of water that I think came out of a hose or water heater when leaving. 2 second clean up

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victoria W.
05/2018
5.0
quick, and helpful. they have a member program that is a great idea too.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jim P.
05/2018
0.5
Got ripped off! Paid $600 to reinstall a kitchen faucet and a garbage disposal- no new fixtures necessary. It took Adam less than two hours to complete the job!! Never again!!!

Rating CategoryRating out of 5
quality
4.5
value
0.5
responsiveness
3.5


bob v.
05/2018
4.0
n/a

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Amanda S.
05/2018
2.0
I feel like I was taken advantage of on pricing.

Rating CategoryRating out of 5
quality
4.5
value
0.5
responsiveness
3.0


Susan M.
05/2018
4.5
Tech was great---friendly and efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Nancy T.
05/2018
4.0
Informative, friendly service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jon M.
05/2018
5.0
Came out the same day I contacted them. Brad was very friendly and professional. Had my furnace running in 15 min. Repair cost was very good I thought. This was the second positive service call I've had with Service Professor. Five stars

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Dennis F.
05/2018
5.0
Explained our options and did not pressure us into choosing. We were pleased with the prompt service and completed electrical work that was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim B.
05/2018
5.0
The initial cost I was charged was high given the short time it took for the installer to install 7 ceiling fans, but after talking with the manager (Dan), they refunded me a sizeable portion of the payment to credit me for a quantity buy installation. This then made this a reasonably priced job. Workmanship of installation was excellent and the installer was very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Russ E.
04/2018
5.0
Got here in a timely manner with a estimate up front. I need a new furnace and they will be out weds with a estimate for a new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shakeyda W.
04/2018
3.5
You are offered a range of options with prices and can choose which option fits your budget.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Travis H.
04/2018
5.0
They responded quickly, very friendly and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

J R.
04/2018
5.0
Good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jill W.
04/2018
1.0
While they were prompt, nearly everything the person told me was incorrect! Cannot recommend.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
3.0


Marlene C.
04/2018
4.0
I felt like the cost was way too high for the work I had done. I'm trying to work things out with the manager.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
2.0

Yes, I recommend this pro

Ethan M.
04/2018
3.5
Service person was prompt and did a good job. My only complaint is the cost for the job.

Rating CategoryRating out of 5
quality
5.0
value
1.5
responsiveness
4.5

Yes, I recommend this pro

Ethan M.
04/2018
1.5
The service person was very prompt and friendly but the charges were ridiculous. Was over $300. to change wax ring on toilet and wanted to charge between $700. and over $800. to also change the water fill and stuff in back tank which I did myself as an older woman for $10.00 and 5 minutes. Asked him about doing just because he was in there. If toilet wouldn't have been leaking would have waited and had family change the ring but didnt want to have floor get ruined.

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
4.5


Mary K.
04/2018
5.0
Andrew was prompt, professional and knowledgeable. I wouldn’t hesitate to use this service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

j.c. S.
04/2018
5.0
I have a very good experience working with a professional professor

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Paul M.
04/2018
2.0
They are very professional and organized but way way overpriced

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
4.0


Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed