The Service Professor, Inc. - Electrical

This was my first using not only Home Advisor, but Service Professor. I was recommended by a friend and both did not disappoint. SP called mean almost immediately after my search on HA and Betsy thoroughly explained how their service worked. I scheduled the appointment online after discussing with my husband, and the electrician (Brian) came out here the very next day. We were up and running in no time. All in all it was a rest experience and we will gladly be using both again!

Great job. Nick was fantastic.

The cost seemed to be far too high!

Great communication. Quick scheduling

I should have gotten other bids. The cost was way too high for the amount of work done.

They responded quickly and got the job done. I thought the price was too high, but I had a leak that had to be fixed immediately.

The work was first rate and the technician stayed late to complete the project. I was waiting to submit the review until after the inspection took place. Inspection has finally passed with no issues. I initially wanted to replace two 40-gallon water heaters with a tank-less system but the quote for the job was too high to get done ($4892). Instead, I replaced two 40-gallon water heaters and had to add a chimney liner to meet code. According to Home Advisor the cost should range from "Getting a new unit all-together will be $750-$1,300". Service Professor charges $1533 per water heater. I would give them a 5 star rating for the work and effort put out but only 3 stars for their costs. I had one leaking heater already and guests coming in a few days. I went ahead with the job despite the pricing. Had I been in a different situation I probably would have shopped around for a better price.

We really liked that they were able to fix the leaking water line the same day we called. The worker was pleasant and the job well done. Even with the senior discount the price was too high for us to get other necessary work done at this time. It's not likely we will call them again because of the high cost!

Able to bring everything up to code, work was tested once completed. So far so good!

Thank you!

They do such a great job, always friendly and curtious .

Thank you for the quick fix.

Very professional , very knowledgeable,knew what the problem was almost immediately. Will hire them again

Prompt, professional service. Our service technician, Brad, performed a thorough inspection of our furnace and air conditioning system, explained his findings in a way I could understand, and discussed several options. Service was completed the same day. We are very happy with our experience with Service Professor.

From the first call to when the our service man, Randy Cole, showed up was about 2 hours. After assessing the situation, Randy gave us 2 quotes. He worked with his dispatcher in getting the permit. He put on booties to go through the house to check out our electrical panel. It took him about 3 hours to take care of the mast on the house plus the damage it did to the meter box on the side of the house. He did a wonderful job! He and his company called everything in to the City to have the Inspector come out and approve it the next day. Consumers followed later on the same day! I would recommend this company to anyone! Very professional. Modest prices. Timely!

I thought that $748 for putting parts in a toilet tank and putting cartridges in 2 faucets was way too high. While he was here at least 3.5 hours, most of it was spent looking at other plumbing and quoting on future upgrades or replacements. This company is very nice, professional, and he did a great job, but I think I paid way too much for the items I had done.

HomeAdvisors cost matrix is way out of line. Your estimate was One thousand dollars as an average install. Nothing was special about my replacement. Very expensive.

I was charged $125.00 for a new kitchen sink basket and installation. $180.00 to route out kitchen sink line. $10.00 senior discount. Total bill $295.00. Pricey.

People know what they are doing, very nice , and quote stands i will hire again.

Tim was on time and very helpful by providing a number of quoted options to help with my plumbing project along with potential other projects. Tim was incredibly friendly and thoughtful, very kind to my small dog, and kept me up to speed on how the project was going and looking. He left the basement area clean afterward and double checked all the work with me before leaving. Overall I would definitely recommend Service Professor and Tim for work in the future. Great team and great work.

Was very nice and friendly. Did a great job. Would hire them again