The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 351-375 of 847 reviews

Heather W.
01/2019
5.0
He spent more time looking for other more expensive things to fixthan just fixing my original issue. The work was great once it was completed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0


Thomas F.
01/2019
5.0
I'm 74 years old. Over the years I've had to deal with numerous contractors for one thing or another. Service Professor was far and away the best, most pleasant experience I have ever had with a contractor. Bar none! And it wasn't even close!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol P.
01/2019
5.0
Andrew was very patient and did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

David O.
01/2019
5.0
Fast friendly service took care of my leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sara F.
12/2018
5.0
It took two tries, but they did it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William R.
12/2018
2.0
Commission. They all work on commission. Which means that in the end, they're not looking out for you as much as they're looking out for themselves. Case in point- after they removed a clog they quoted me 15K to fix my long-term problem, had a second opinion; long-term problem fixed for $349. McDonald Plumbing; they get paid hourly.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
2.0


Ricardo C.
12/2018
2.5
Did it cost $200 to fix a leaky faucet $50 for the part $50 to show up for an estimate, $300 to replace a leaky faucet seems a little bit high for me I would not recommend this company or any company that charges.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
3.0


Patricia H.
11/2018
5.0
Quick and easy. Completely satisfied. More than I expected from the service.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Marla T.
11/2018
5.0
Adam was amazing. He was a hard worker and figured out the best way to approach the projects, which were not easy in this old house. Very professional!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Terri R.
11/2018
4.0
{No Comment}

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Michelle E.
11/2018
0.5
More interested in selling a new water heater and a yearly membership than in doing the job I requested Claimed to check all the sinks and faucet Said they were all fine but I know at least 3 of them are plugged and two faucets do not work Very expensive $350.00 to change one hose and replace some parts in the toilet when I gave them some of the parts

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Clifton B.
11/2018
5.0
Great business to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Crystal H.
11/2018
4.0
He replaced all the plumbing under my kitchen sink, and placed turn off valves on my toliet. Excellent work. I recently had my dishwasher removed, and asked about the wire that was left. Since he wasn't a electrician he was going to send someone to look at it to make sure it wasn't a fire hazard. Haven't heard from them since.😕

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Heyns M.
10/2018
5.0
Service Professor replaced my sewer line between the house and septic tank. They did it by pulling the new pipe thru the old pipe horizontally without digging up the yard or driveway. They left no debris and completed the job in about 6 hours. The cost was exactly on estimate and that happened to be about half the previous estimates I got from other service providers. Couldn't be more pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

valerie s.
10/2018
5.0
It's all been said.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

billy B.
10/2018
5.0
He was very help full

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Anita N.
10/2018
4.0
They responded quickly and got our sewage pump replaced and up to code.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Richard M.
09/2018
2.5
The plumber appeared as though he was not confident in what he was doing. Repair of the entire of one commode was done using parts that were not what is recommended but seemingly done with what he felt would work best. However, not compatible with the lever and arm.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
3.0


Jennifer H.
09/2018
5.0
Electrical rough in went well and I appreciate them checking the breaker box and fixing a code issue!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorna B.
09/2018
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debby K.
09/2018
5.0
The faucet I bought didn’t fit, so there was no install. Jonathan found one on Amazon and I bought it. He will come back on Thursday to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deb T.
09/2018
5.0
What a great experience! Randall was so professional, polite, and he answered all of our questions with such patience and kindness! We look forward to having Randall and Service Professor, Inc. back for other projects on our list!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pete M.
09/2018
5.0
The Service Professor Representative Mr Tim Voskuhl was the consummate Professional. He identified the problem immediately and provided a number of viable options. Tim went above and beyond expectations by cutting thru some ceramic tile so that the new toilet would fit. His customer service was exceptional and we decided based on this service, we would consider Service Professor on future house improvement needs. What a great experience!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed