The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 326-350 of 847 reviews

Erik K.
05/2019
5.0
Awesome service...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shirley P.
05/2019
5.0
We are in our 70s, so we might need you to explain a few times. This is exactly what Josh did for us. Walked us thru everything he did and what this company are still going to do for us. Also, like the way they take their time with you. I would use them again and will spread the word on how good they are.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra F.
05/2019
5.0
Have used Service Professor or another issue we had and have always been pleased with their service. They are very professional and answer any questions we had. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ellie f.
05/2019
5.0
very good

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Yolanda B.
05/2019
3.0
This is a full service company. If you are looking for an electrician to do one specific task then you may want to call someone else. I was happy with the additional work done but larger bill then expected.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Kyle E.
05/2019
4.0
They were thorough, did a good job. Got what we needed done and we are happy.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Adrian W.
05/2019
4.0
Service Professor does multiple services I also hired them for my plumbing and heating needs. The service tech.are all professional. I explain what I need done, and then they let me know how they are doing it if possible so I understand and leave no mess. Thanks

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Thomas D.
05/2019
5.0
Great service and great value. They were efficient and courteous to work with. I would strongly recommend them to others. Thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Faith G.
04/2019
5.0
Service Professor was excellent! From the scheduler to the technician it was personable and professional service! He worked really hard to fix my clogged sink and wouldn t give up until it flowed free and clear! Very kind and smart with clear explanations every step! I will use them again as needed! Thanks for your excellent work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Juli O.
04/2019
4.5
They arrived on time and ready to work. Very professional. Had to have them return the next day to fix a slight problem. There was no charge for the return visit.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

hiroaki o.
04/2019
5.0
they did good job.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Marcia R.
04/2019
5.0
Very courteous, professional, and knowledgeable. I would definitely call them again with any issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan D.
02/2019
5.0
The plumber was very friendly and helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

ANGELA S.
02/2019
5.0
Randal C. Was our electrical technician. He was phenomenal and delivered hands down the best customer service we've ever had with contract work in general. He was patient while multiple questions were asked and deliivered his answers in terms that were easy to understand. Service professor has a real rockstar on their hands with this guy. It took a couple days to get the entire service completed but it was done right and with quality service. Also, every interaction on the phone with dispatch and customer service was top notch! From scheduling to completion! We will definitely be using this company for futue work. We also purchased the MVP program. Seems like a good deal for maintanence & service for electrical, plumbing, sewer, HVAC at discounted rates. Thank you Randal at Service Professor. We will be requesting you for future work. Doug and Angela.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mike s.
02/2019
5.0
on time, friendly, quality work...

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dana R.
02/2019
5.0
The customer service is amazing. They are with you every step of the way. Super fast service and a very nice technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

nancy r.
02/2019
5.0
none

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan H.
02/2019
4.5
Very friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Betsy J.
02/2019
5.0
Quick service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey G.
01/2019
4.0
( No comments provided)

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Doug D.
01/2019
5.0
Very professional service. Prompt repair, done Right!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff S.
01/2019
5.0
Leo was outstanding. Showed how my 20-year old furnace was aging, fixed only what needed to be fixed. Knowledgeable, helpful, and friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Sally L.
01/2019
4.0
Punctual, professional, and seemed very knowledgeable. I like the extra care taken with the door mat and shoe booties to keep my premises clean. I would definitely hire them again.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed