The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 301-325 of 847 reviews

Cheryl C.
10/2019
5.0
Dylan and Garrett did a thorough cleaning of my glogged sink. Dylan explained what he found and what he was going to do to resolve the problem. They were both friendly, courteous and professional. They answered all my questions in laymen terms. I was given the cost before the work was done and because I have a maintenance agreement with Service Professor, I was told the benefits I was receiving. I am totally satisfied and would highly recommend Service Professors to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

tim g.
09/2019
5.0
Service Professor was up front and honest right from the start. We had our vintage 1985 gas furnace replaced with a 92% efficient new model and air. While they were here they also replaced our water heater ( also 1985 vintage ), and an electrical upgrade. Now were "up to code".

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roxanne B.
09/2019
5.0
Corey was a great service tech!! He went above and beyond. Great company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe O.
09/2019
5.0
They did well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James P.
09/2019
5.0
The service techs were very knowledgeable. I had a clogged drain system. He had it draining again in no time. He also noticed other issues that we discussed. We will be working again on another project in the near future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rose R.
09/2019
3.0
It was over priced and for a 30 minute job he charged us over $300.00.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
3.0

$300

mister J.
08/2019
5.0
They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Louis V.
08/2019
4.5
Tim was very professional and pleasant. The work was well done.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Alex C.
07/2019
5.0
They are exceptionally responsive and professional. They are my go to plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert L.
07/2019
5.0
Spectacular job by both plumbing and AC repair/replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott V.
07/2019
N/A
Did a incredible job and Jonathan was a complete professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Stephanie M.
07/2019
5.0
Adam was very knowledgeable and took time to educate me on my new water heater. He even took time to clean up the water that was there before he was!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

MICHELLE F.
07/2019
5.0
-

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David O.
07/2019
3.0
I needed something done quickly, Service Professor responded and did a pretty good job, but it was quite expensive.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
5.0


Kelly D.
07/2019
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

margaret p.
07/2019
5.0
The change from old to new was seamless! The product they chose for my needs has been put to the test these challenging July days. Cant thank the installers enough for the skills they displayed on a demanding job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harvey N.
06/2019
5.0
All of the Technicians were very professional and the installers did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Kyle F.
06/2019
5.0
I called to have my A/C unit looked at. Service professor gave me a list of things to check prior to their service call in case the problem was a quick fix. Unfortunately, I couldn't fix the problem, but I appreciated them trying to to save me the visit. Once they arrived they clearly communicated the issue and gave me an estimate for multiple ways I could solve the problem. 5 Stars!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

yu t.
06/2019
4.5
Technician was very polite and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon C.
05/2019
5.0
o

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don R.
05/2019
5.0
Technician was very polite and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed