The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 276-300 of 847 reviews

Adrian T.
03/2020
4.0
I found one more outlet that needs to be changed but I think it is expensive to have TIM do it. Adrian

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro

Rose G.
03/2020
5.0
Well done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Justin W.
03/2020
5.0
Everything went smooth and efficient. Technician showed up on time. Plumbing issue was fixed quickly. I’m satisfied

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Holli I.
02/2020
3.0
The techs were all great. They had some issues and had to add an additional amount on my bill when I was told they would charge any more than what was quoted. They also had some issues when it came to the financing part.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.5

Yes, I recommend this pro

Larry B.
02/2020
5.0
Very professional polite to the point would hire again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David K.
02/2020
0.5
Highly overpriced. Paid $59 for site visit and asked them to leave based on estimate of $1600. If this were a 4-hour project, they would be at over $300 per hour. We hired another reputable company to complete the job, after paying Service Professional $59 for site visit.

Rating CategoryRating out of 5
quality
3.0
value
0.5
responsiveness
3.0


Jerry S.
02/2020
4.5
none at the moment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

Diane B.
01/2020
5.0
He cleaned up after himself, tidy and very informative. Got the job done quickly. I got to add more jobs quickly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Joan T.
01/2020
5.0
My garbage disposal was clogged. Professional, courteous and explained everything to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark F.
12/2019
5.0
Fast clean professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue Ann E.
12/2019
5.0
They came right away. Very courteous and polite. They assessed the issue and determined my furnace was not safe and needed replaced. I got my furnace replaced and i'm real happy with the new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori E.
12/2019
5.0
Professional, courteous, explained everything upfront, helped with financing. On time and finished early.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Richard D.
12/2019
5.0
Very knowledgeable technician and prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen S.
11/2019
5.0
Brad is a knowledgeable HVAC technician. He explained the problem he found and fixed our furnace in a timely manner. Service Professor has done a lot of work at our older home that we just moved into. They have become part of our family. This is a great company to do business with. They stand behind their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick M.
11/2019
5.0
Number one in my opinion I will use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gloria B.
11/2019
5.0
Tim Voskuhl was an excellent resource on his area of expertise. His tremendous character put me at ease. I found him to be open and transparent. He explained all my options very well and I never felt pressured . The trust he generated caused me to freely chose an option I wanted. All the men and women who work for Service Professor have this quality of putting the customer FRIST!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gloria B.
11/2019
5.0
Tim Voskuhl was an excellent resource on his area of expertise. His tremendous character put me at ease. I found him to be open and transparent. He explained all my options very well and I never felt pressured . The trust he generated caused me to freely chose an option I wanted. All the men and women who work for Service Professor have this quality of putting the customer FRIST!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy M.
11/2019
5.0
Andrew was the best, he explained everything and gave me tips on how to keep my drain clear. Andrew was very professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joyce j.
11/2019
5.0
very professional! Honest about what my water heater needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard Z.
11/2019
5.0
Fast, efficient, friendly

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Marilynn V.
11/2019
5.0
Was knowledgeable and friendly.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Michael B.
11/2019
5.0
Each time that I have used Service Professor for various projects in my home they have always been thorough and complete. On this last visit for duct cleaning they actually informed me of what I did not need done and showed me what was needed. Excellent customer service and work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael G.
10/2019
0.5
Will grossly overcharge for services rendered. Prey on seniors and inexperienced. Will try to sell other services than the project on hand. Customer service essentially says, too bad, you should not have gone ahead with the repairs with us when I found out what reasonable and customary rates were for this job. Do not use under any circumstances.

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
0.5


Mark W.
10/2019
5.0
Fast response

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed