The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 251-275 of 847 reviews

Naomi W.
09/2020
4.5
Thankfully only a simple repair was needed. Very professional and friendly service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alan M.
09/2020
5.0
Make the appointment , they call just prior to arriving , you know who is arriving . They work to get the job done , show you the work , how it operates and ask if you have anymore questions... Prior t this work same experience with on site - sales , gave options , no pressure , kept it simple asked questions , answered questions ,sign off the work ... Both sales and installation is effortless , easy to do and they turn up when they say....cannot ask for better combination ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa P.
09/2020
5.0
Ben and Service Professor did a great job and excellent customer service. They even gave me a birthday surprise!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathi G.
08/2020
5.0
Jonathon is always very helpful and experienced when it comes to fixing our splits....little did we know that the people who put our siding on put a nail into one of the lines that held the freeon for the splits. He fixed in so we won't melt in the 90 degree heat!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Valerie C.
08/2020
5.0
He was very nice and very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wayne M.
08/2020
5.0
These guys were extremely professional and nice. I appreciated that they wore their masks the entire time in my home. The repair was extensive and the price was high, but the quality of the work was top notch.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Bob S.
07/2020
5.0
Arrived on time, understood the problem, fixed it quickly , fair price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy C.
07/2020
5.0
Very reliable, polite and informative. Top notch quality and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan H.
07/2020
5.0
Very professional and kept pricing that quoted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Susan H.
07/2020
5.0
Professional, kept working hard to unclogging the drains. It wasn t a simple job. Stuck to the quoted price! Very pleased and would use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

BRUCE J.
07/2020
5.0
Very Courteous and considerate tech

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Latasha P.
07/2020
5.0
Dan and his apprentice Andrew were extremely helpful and they went above and beyond my expectations. Dan cleaned the floor where the toilet leaked (which I did not expect him to clean) before installing the new toilet. They were quick and efficient and I was surprised to have the installation done on the same day as the inspection / consultation. I highly recommend these guys for your plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary Ann S.
07/2020
5.0
We had a weekend electrical issue and reached out to Service Professor. They answered the phone and said they could help! Our service tech John was on-time and appropriately masked for COVID-19. Turned out it was operator error on our part, but since we had to pay for the service call, John asked if we had any other issues while he was here. He was able to diagnose and troubleshoot a number of small issues. He was incredibly knowledgeable, pleasant and professional. We've scheduled an appointment to have Service Professor come back to help with some bigger projects. The price was very reasonable -- but it's invaluable to have someone respond after hours on a weekend when it's urgent. Service Professor will be our go-to from here on out!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anna B.
05/2020
5.0
Prompt service, additional quotes and solid advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeanie O.
05/2020
5.0
Very prompt and timely service with professional customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

steve b.
05/2020
5.0
clean fast pro's

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Beth S.
05/2020
5.0
Jonathon was very knowledgeable and took his time to find out what the problem was and explain it to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond R.
04/2020
4.0
Very pleased with the work done

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Danny W.
04/2020
5.0
The Workers were extremely professional, polite, they came in and after finding out exactly what the problem was they gave us a break down of how they were going to fix it. Great prices absolutely saved a lot of money hiring this company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alan K.
04/2020
5.0
Bryan did a great job. In and out in less than two hours. Both sump pump and water heater working great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed