The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 26-50 of 847 reviews

Carl S.
01/2023
4.0
More expensive than we had thought it would be. Did not get an itemized receipt which we requested after they left.

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
4.0

Yes, I recommend this pro

Karen C.
01/2023
5.0
A little more expensive than we were thinking, but we understand that prices for everything are rising

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jason B.
01/2023
5.0
they were real professionals

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Nathan D.
01/2023
1.0
Not happy want to charge too much

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Donna A.
12/2022
1.5
My sink handle was seized, however, the repair person broke it off. Then was told I had to pay full price to have it replaced. I feel the least they could have done was offer a lower price. I actually found a reputable plumber to replace the laundry tub for the price they charge to replace just the faucet.

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
3.5


Amy N.
12/2022
3.0
Travis was fine but there were some damages during the fixes which cause us not being able to use our sink for 3 days but his colleagues were great was able to fully fix it.

Rating CategoryRating out of 5
quality
3.0
value
5.0
responsiveness
3.0

Yes, I recommend this pro

Jim Y.
12/2022
5.0
Great job by Jonah Overway.friendly,easy to communicate with and everything works now.would definitly use again!Thanks Jonah!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Chelsea E.
12/2022
5.0
I made an appointment for them to come out and turns out they had a promo going on. I guess my home qualified. $99 total for my drain clearing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jay A.
10/2022
5.0
timely and well done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy A.
10/2022
5.0
Prompt, professional, explained entire process and results, friendly (Ron), and good value. Would call again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike J.
10/2022
5.0
Very professional and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda R B.
10/2022
5.0
Dependable. Appreciated the calls prior to arrival.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike H.
09/2022
5.0
Mathew did a great job. Leaky faucet but he took time to look at other plumbing issues I have in the near future. He had the parts right on the truck to fix it. Thanks much!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

TODD S.
09/2022
5.0
COST WAS A BIT HIGH. WORKER WAS PROFESSIONAL AND DID EXCELLENT WORK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jane H.
09/2022
5.0
The young man was very polite, knowledgable & helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James H.
09/2022
5.0
the did an awesome job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ERICKA H.
09/2022
2.0
They were unable to fix the problem. They did not send a real plumber to unclog the sink so they scheduled for one to come out a week later. the day of the appointment they called and said they had to reschedule me, all while my sink was still clogged. I told the scheduler if it was not for the next day then never mind I would call someone else. It could not be done the next day after already waiting so I called butler plumbing and they came the next day and fixed it without replacing pipes like service professor suggested.

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
1.0


Jeanne H.
08/2022
5.0
There was a non-refundable fee just to get an estimate. Technicians were skilled, courteous, and thoughtful. They recognized that I was eligible for a lower cost when the job was easier to complete than the original estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judith R.
08/2022
5.0
Great company, I would recommend them to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Dorothy W.
08/2022
5.0
Both men seemed very thorough and careful. They explained what they were going to do.. I just wish it wasnâ t quite so expensive..

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Gerry O.
08/2022
5.0
Nearly flawless generator installation - quickly responded and fixed problem. I would recommend Service Professor for your generator install!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelsey R.
08/2022
5.0
job was done pefect.......

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0


russ m.
07/2022
3.5
The switch was working correctly when the serviceman left, but now it is stuck in the high position.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Dawn M.
07/2022
5.0
By far the best electrician experience we’ve ever had! Paul was phenomenal! He gave 110% start to finish. He walked us through what to expect during his visit. Listened thoughtfully to our job requests and proposed how he would go about making our requests a reality. Even with a few unexpected hiccups, he came up with outstanding solutions to still make our projects work to our liking. We couldn’t have been happier with our experience and will definitely call on Service Professor again in the future when we have a need!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick H.
07/2022
4.0
Great work, somewhat on the expensive side though.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed