The Service Professor, Inc. - Electrical

generator service, electrician

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 201-225 of 847 reviews

brenda h.
03/2021
5.0
The service person was very nice and polite and wore mask and very helpful in answering questions thanks a lot

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Valerie K.
03/2021
5.0
Very efficient and knowledgeable - checked out other things for me at no charge - Tim was very polite and thorough - I will ask for him again

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Robert H.
03/2021
5.0
Very knowledgeable technician. Fast and efficient service performed in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

SHAWN M.
03/2021
5.0
He worked as if he was working on his own project ( attention to detail) made sure everything was operational. Explained everything that he was doing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry M.
03/2021
5.0
Showed up in 1 hour and the electrician had exactly the skills I requested. He diagnosed the problem quickly and made the repair. Plus he took time to inform me at each step what he was doing. Great service and very reasonable cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jeff P.
03/2021
5.0
Service proâ s showed up with in 2 hours. Great jobð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara E.
02/2021
5.0
I call and receive quick, reliable and trustworthy service. I have been with them since 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Audrey R.
02/2021
5.0
Josh did a wonderful job. Very professional, knowledgeable and respectful! Highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa C.
02/2021
5.0
So professional , knowledgeable and courteous

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stan M.
02/2021
4.0
No comment

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Martin M.
02/2021
5.0
Grate customer service and excellent workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julie K.
02/2021
5.0
Matt was great! Fixed our furnace and gave us great options for a whole home humidifier!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn N.
02/2021
5.0
Very friendly abs professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie W.
02/2021
5.0
Punctual and professional service and went the extra distance for customer service.They didn't just put a bandage on the problem that would be temporary but are providing a lifetime fix so it doesn't keep happening. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill W.
02/2021
5.0
Nathan, our tech, did a professional and thorough job. Very happy with his service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Russ L.
02/2021
5.0
Very professional. Listened to what I had already done, made suggestions where needed. Would consider and hire again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Roger G.
02/2021
5.0
Excellent in all areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas F.
01/2021
5.0
Quick fast and efficient 40 minutes or less to check and verify that the furnace was in good working condition!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori T.
01/2021
5.0
EXcellent!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard H.
01/2021
4.0
Nice guy.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Laura W.
01/2021
5.0
We have had excellent customer service from the start with this business. Their customer service representatives were kind and helpful, the dispatchers explained things well and kept us informed and the employee who did the work was great! He explained everything as he was doing it, helped us make an informed decision that will save us money in the long run. Ià ¢à  à  d highly recommend this company to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken P.
01/2021
5.0
The project was completed to my approval. Turned out to be more work than expected. The Technician kept digging until the root problem was found. Very pleased with his investigation, explanation of the problem and the work required to fix it. I knew what I needed and why. Drew was very through,kind and complete.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Belinda V.
01/2021
5.0
Electrician Tim Moon is topnotch He even shoveled the derp snow off the walk to our front door this morning!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Gary W.
12/2020
5.0
Ben was great to work with. He explained everything that he was doing. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Taryn E.
12/2020
5.0
Ben did an amazing job! Coming out in Christmas was not ideal, so we were obviously looking for someone on call! He came quickly, and kept the mood light, so I almost forgot about the stress of the mess made in my basement by the flood! He took extra time to explain his fix, working quickly, and making sure to clean up everything and contain the flood! Superb job! Would always have the service professor return! They are awesome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6103075
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - Electrical accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - Electrical offers free project estimates.
No, The Service Professor, Inc. - Electrical does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - Electrical does not offer a senior discount.
No, The Service Professor, Inc. - Electrical does not offer emergency services.
No, The Service Professor, Inc. - Electrical does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.instagram.com/serviceprofessor/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed