The Service Professor, Inc. - HVAC

air duct cleaner, heating & cooling contractor

About us

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.2
responsiveness
4.7
Showing 451-475 of 847 reviews

Tim D.
02/2018
5.0
They were very knowledgeable, courteous and cleaned up all of the mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Patti P.
01/2018
5.0
Honest & reasonably priced

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian S.
01/2018
5.0
Great service. Tim V. Was very friendly and professional. I would recommend and hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Trudie W.
01/2018
5.0
Informative about what they could/would do. Show respect for your home...ie put a rug down to use coming in and out of your home((not just in winter). Take everything “broken, damage” away with them. Make sure you understand what will be done, how,etc!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mitchell G.
01/2018
5.0
there should be more guys like this

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daryl S.
12/2017
5.0
Great experience! Exactly what we needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emily D.
12/2017
5.0
It was great to have someone available for emergency service. We did naturally pay a premium for that. The lower rating for the value is mainly because it's too soon to know whether we paid the right amount. The cost for the new sump pump seemed a little high, but maybe it's better quality than others I was quoted.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Randall Z.
10/2017
5.0
Staff was friendly and prompt. Service professional was knowledgeable. He showed me everything about my furnace and what needed attention.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James B.
10/2017
1.5
I rent a mother in law apartment in the basement of my fathers house . I gave explicit instructions for the workers not to bother the tenant upstairs (my father) and come directly to the lower unit door at the back of the house . My father is an alzheimers patient and just got home from the hospital the day before . The Service Professor worker ignored the instructions and went right to the front door when they arrived . The most important part of the job ! They apologized and proceeded to service the toilet . After an outrageous amount ( $525.00 ) to partially rebuild my toilet they even wanted to sell me more services ! I finally got them to leave after 3 hours of trying to talk me into more services they said were needed in the home . I was broke and my father was upset ! I later found out I could have had another plumber install a complete toilet for the money I paid . I wont use them again even for an emergency .Who can afford that kind of work ?

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
3.0


Tony P.
10/2017
2.5
I would recommend looking around and pricing other services. I did like the costumer service specialist who fixed the problem, just not the price.

Rating CategoryRating out of 5
quality
4.0
value
1.5
responsiveness
4.0

Yes, I recommend this pro

Rodney U.
10/2017
5.0
Very good quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim K.
09/2017
5.0
They are such professionals and we will keep hiring them when something goes wrong. Our A/C wasn't cooling correctly. The technician found some leakage, replaced a fan and sealed all of the ductwork. Very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mike C.
09/2017
5.0
The know there stuff that's for sure

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Patricia K. E.
08/2017
5.0
Nice friendly men,they knew their business very well & did a good job ♡♡

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary D.
08/2017
5.0
No comment

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew W.
08/2017
5.0
The team were able to squeeze us in the very next morning following our call and had the issued fixed within an hour of arriving, first class service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Javier C.
08/2017
5.0
Great professional service. Great communication. A little over priced but you get what you pay for and with service professor you get excellent service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Karen k.
08/2017
4.0
Did not get any other quotes so the cost seemed a bit high.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.serviceprofessor.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
7117374
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

air duct cleaner,
heating & cooling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Service Professor, Inc. - HVAC accepts the following forms of payment: CreditCard
Yes, The Service Professor, Inc. - HVAC offers free project estimates.
No, The Service Professor, Inc. - HVAC does not offer eco-friendly accreditations.
No, The Service Professor, Inc. - HVAC does not offer a senior discount.
No, The Service Professor, Inc. - HVAC does not offer emergency services.
No, The Service Professor, Inc. - HVAC does not offer warranties.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.serviceprofessor.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed