No other pest control company offers a stronger guarantee than Terminix®. Terminix offers guaranteed coverage against 27 of the worst pest varieties. We will work to get pests out and keep them out. No subcontractors. No travel charges. Additional phone - (800) 442-7686. Additional address - 4039 40Th St SE, Grand Rapids MI 49512.
Business highlights
46 years of trusted experience
Services we offer
Residential and commercial ant, mice, pest, termite and bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.
Description of Work: This company did not even respond to my Angie's List request for 3 weeks and then they didn't even want the business, good thing It wasn't an emergency!
Rating Category
Rating out of 5
responsiveness
2.0
punctuality
2.0
David M.
05/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Spring perimeter treatment for my office building.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Terminix - Grand Rapids
Thank you for posting your experience on Angie's List! Please do not hesitate to contact us should you need additional assistance at 1-800-TERMINIX (1-800-837-6464). Thank you again, Executive Services Department Terminix International
Carol O.
04/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Annual Inspection for termites.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Terminix - Grand Rapids
Thank you for posting your experience on Angie's List! Please do not hesitate to contact us should you need additional assistance at 1-800-TERMINIX (1-800-837-6464). Thank you again, Executive Services Department Terminix International
Pamela S.
04/2014
5.0
pest control
+ -1 more
They were very good. They walked around the house with me and explained what they were looking for to me, and did not actually charge me.
Description of Work: They came out and checked for termites for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Terminix - Grand Rapids
Thank you for posting your experience on Angie's List! Please do not hesitate to contact us should you need additional assistance at 1-800-TERMINIX (1-800-837-6464). Thank you again, Executive Services Department Terminix International
Judith C.
10/2013
1.0
pest control
+ -1 more
All details are above. They didn't want my business, I guess.
Description of Work: Nothing. I called, they referred me to another number. I called again, was referred to someone else that would call me. I explained I was going out of town for the next two days and would return on Friday. For him to call then. Person called several times while I was out of town. I tried to reach him when I returned, but he never called me back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Terminix - Grand Rapids
I am sorry that you were not happy with the company that you were referred to, or the company that they referred you to. How a 3rd or 4th party responds to your request is something we have no control over. I hope that in the future you will call Terminix for your termite or pest control needs. Thank you
Linda S.
10/2013
1.0
pest control
+ -1 more
When the technician came to do the treatment, he told my husband that the "talk" was not the truth and that the sales guys lied. |We will never call them again. Liars cannot be trusted! |We checked Angie's List and decided to go with Rose Pest Control. We are very satisfied. They were not only honest...they were professional. We have NO bugs! Thank you, Rose Pest Control! |
Description of Work: My mom was here in hospice care and she was afraid of the little centipedes we were seeing. We called Terminix (yellow pages) without any referral. |They sent out a "salesman" and he gave us an estimate and a "service promises talk." We signed up for one treatment.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Mike S.
07/2013
5.0
pest control
+ -1 more
We'd had an issue with ants. Not only were we able to schedule an appointment within a day or two, but when the representative arrived, he made sure to accommodate our extensive gardening near the house where he was required to spray to keep additional ants out of the house. His care and concern for our agriculture was matched by the care and diligence he offered when taking care of our issue. Everything he predicted that would happen with the ants actually did happen. Most importantly, we have not had an ant issue since his services were completed.
Description of Work: Spray for ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
DEE E.
02/2013
5.0
pest control
+ -1 more
Professional, responsive, throrough.
Description of Work: Two separate applications/treatments., spaced apart. $100 per application.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Catherine M.
05/2012
5.0
pest control
+ -1 more
I have used them off and on for a couple of years. They call ahead and I give them the authority to show up or not. The service seems to keep the pests away.
Description of Work: They provide pest control services on an as needed basis.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brian K.
04/2012
5.0
pest control
+ -1 more
They come and spray without much hassle.
Description of Work: I use Terminix to spray for bugs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Jenni K.
04/2012
5.0
pest control
+ -1 more
We had termites last year and the experience is ongoing because we have to be treated for 2-3 years. Everything went smoothly, they come out and check. I don’t know what office it was, but we had good luck with them. I would recommend them. My husband dealt with them. I am going to have them come again, I am sure. My husband has been very pleased with them, their timeliness, and their reporting. They give us a report every time they come out telling us what activity they found and it has been very very comprehensive. We just had an outstanding experience with them, we have been very lucky. We have been very fortunate with the people that we pick to help.
Description of Work: I used Terminix for termite control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Charlyn J.
03/2012
5.0
pest control
+ -1 more
They were pretty professional, always came on time, and would call me, if they were going to be late, I don’t know how they are priced in comparison.
Description of Work: Terminix controlled pests at my place.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lis C.
03/2012
4.0
pest control
+ -1 more
They come and check the outside. They keep the termites away.
Description of Work: I use them for termites.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
06/2006
5.0
pest control
+ -1 more
I'VE BEEN USING THEM FOR YEARS, AND HAVE THEM OUT TWICE A YEAR. THE QUALITY OF THEIR WORK IS VERY SATISFYING. I WILL USE THEIR SERVICES FOR YEARS TO COME.
Description of Work: I HAVE THEM COME SPRAY INSIDE AND OUT OF MY HOUSE FOR BUGS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
06/2006
1.0
pest control
+ -1 more
THIS COMPANY RIPPED ME OFF. THEY GUARANTEED THEIR WORK WAS THE BEST, BUT THEY NEVER TOOK CARE OF THE PROBLEM. I STILL HAD TO PAY FOR IT EVEN THOUGH THEY REALLY DIDN'T DO ANYTHING. I JUST HAD A BAD EXPERIENCE WITH THEM.
Description of Work: THEY SPRAYED FOR BUGS.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$300
06/2006
5.0
pest control
+ -1 more
THEY ARRIVED BEFORE THE SCHEDULED TIME AND COMPLETED THE WORK IN LESS TIME THEN ESTIMATED. THEY WERE VERY POLITE AND COURTEOUS TO ME, AND THEY HAD NO PROBLEMS ANSWERING MY QUESTIONS.
Description of Work: I HAD THEM OUT TO CHECK FOR TERMITES AND SPRAY FOR PESTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
06/2006
4.0
pest control
+ -1 more
ALTHOUGH THEY REALLY DON'T HAVE TO DO MUCH, THEY ARE ALWAYS ON TIME AND VERY PROFESSIONAL. THEY KNOW WHAT THEY ARE DOING. THEY DON'T TAKE UP MUCH OF MY TIME.
Description of Work: THEY SPRAYED FOR TERMITES AND DO REGULAR CHECK-UPS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$70
Patrick L.
06/2006
4.0
pest control
+ -1 more
THE WORK WAS FINE. THEY ANSWERED ANY QUESTIONS THAT I HAD. THEY INFORMED ME ON WHAT TO DO IF I CONTINUE TO HAVE PROBLEMS AND ALSO HOW TO PREVENT BUGS FROM SPREADING IN MY HOME.
Description of Work: THEY EXTERMINATED THE OUTSIDE OF THE HOME AND THE INSIDE.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$60
06/2006
5.0
pest control
+ -1 more
IT WAS GOOD. THEY DID A GOOD JOB. THEY WERE NICE PEOPLE AND I ONLY HAD ONE PROBLEM WITH THEM EVER. A WORKER CAME TO MY HOUSE AND MY DOG BARKED AT HIM, SO THEY WROTE A NOTE SAYING MY DOG WAS VICIOUS. MY DOG WAS JUST TRYING TO PROTECT THE HOUSE.
Description of Work: THEY INSTALLED THINGS AROUND THE HOUSE TO KILL TERMITES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
DIANE K.
06/2006
5.0
pest control
+ -1 more
I LIKE HOW THEY KEEP PRETTY MUCH THE SAME SCHEDULE EVERY MONTH AND I ALSO LIKE HOW THEY ARE ALSO WILLING TO WORK AROUND MY OWN SCHEDULE TOO. THEY ARE REALLY GREAT GUYS WHO ARE WILLING TO ANSWER ANY QUESTIONS I HAVE.
Description of Work: THEY COME OUT ONCE A MONTH TO SPRAY FOR PESTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
06/2006
4.0
pest control
+ -1 more
NO MATTER WHO DOES IT THE SPRAY ALWAYS WASHES OFF. THEY CAME OUT TWICE TO TAKE CARE OF IT AND WERE PROFESSIONAL AND POLITE BOTH TIMES THEY WERE OUT TO PROVIDE THE SERVICE.
Description of Work: THEY CAME OUT TO MY HOME AND SPRAYED FOR CARPET ANTS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
06/2006
5.0
pest control
+ -1 more
THEY ARE VERY NICE AND PROFESSIONAL. WE LOVE THEIR SERVICE AND WE'VE USED THEM FOR MANY YEARS. WE'VE NEVER HAD ANY PROBLEMS WITH BUGS SINCE WE STARTED USING THEIR SERVICE.
Description of Work: THEY COME ANNUALLY TO MY HOME AND CHECK FOR BUGS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
06/2006
5.0
pest control
+ -1 more
THEIR SERVICE WAS GREAT, WE HAVE USED THEM FOR YEARS, AND THEY ARE VERY PROFESSIONAL. THEY WERE ON TIME AND VERY POLITE, AND I WOULD DEFINITELY USE THEIR SERVICES AGAIN.
Description of Work: THEY SPRAYED BOTH BATHROOMS, ALL BEDROOMS, LIVING ROOM AND THE BASEMENT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
06/2006
5.0
pest control
+ -1 more
WE HAVE ALWAYS USED THIS COMPANY. THEY CONTINUE TO DO EXCELLENT WORK. THEY ARE VERY AFFORDABLE. THE SPRAY THAT THEY USE DOES NOT CAUSE ANY DAMAGE TO MY PLANTS.
Description of Work: THEY SPRAY THE OUTSIDE OF MY HOME FOR BUGS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Insulation
FAQ
Terminix - Grand Rapids is currently rated 4.5 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Terminix - Grand Rapids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Terminix - Grand Rapids offers free project estimates.
Yes, Terminix - Grand Rapids offers eco-friendly accreditations.
Yes, Terminix - Grand Rapids offers a 5% senior discount.
No, Terminix - Grand Rapids does not offer emergency services.
Yes, Terminix - Grand Rapids offers warranties.
Terminix - Grand Rapids offers the following services: Residential and commercial ant, mice, pest, termite and bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.